[ZendTo] Virus drop off error on new build

[Jules]

Hi Glenn,

On 26/05/2021 19:23, Glenn Noel via ZendTo wrote:
> Hello folks,
>
> I am far from proficient in the use of Linux, but I poke away at it 
> and am slowly getting better (I hope :).
>
> I am in the midst of building a new/replacement Zend server for my 
> organization.  My server:
> - Ubuntu Server 20.04.2 LTS
> - Zend 6.05-4 (according to the web interface)
> I attempted to find my ClamAV version and found the following:
>
> /user at Zend2:/$ clamdscan -V
> ERROR: Could not connect to clamd on LocalSocket 
> /var/run/clamav/clamd.ctl: No such file or directory
> ClamAV 0.103.2/
That implies to me that clamd is not running. Something like
    ps axww | grep clamd
should show you if it's running or not.

Did you install ClamAV using the ZendTo Installer? That should have 
setup ClamAV correctly for you. Assuming you did it that way, I'll need 
to do a little more digging/testing on this. Something might have 
changed in the Ubuntu clamav packages.

> /
> /
> When I attempt to drop off a file of any size I get the following:
> /Upload Error/
> /The attempt to virus-scan your drop-off failed.  Please notify the 
> system administrator/
You can see the output of the virus scan command in your ZendTo log in 
/var/log/zendto/zendto.log. That will probably say the same error as 
your clamdscan command above, for the same reason.

>
> I have attempted the following to resolve this issue:
>
> 1.) As per https://zend.to/clamavpermissionsÂ
> - re-install ClamAV with the hope of re-applying the proper permissions
> - Increased Virtual Memory to 10GB

>
> 2.) I read through previous Zend support emails and foundÂ
> http://jul.es/pipermail/zendto/2021-April/004465.html
> - I am uncertain how to uninstall or replace the ClamAV 0.103.2 and 
> "forcibly install" ClamAV 0.1.02.
> - I have tried to find articles on how to do this, but it is eluding me.Â

You should be okay with 0.103.2, that should have the fix in it.

Cheers,
Jules.

>
> Thank you in advance to anyone who could assist me.
>
> Glenn
>
> Â
>
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'When a man points a finger at someone else, he should remember
  that four of his fingers are pointing at himself.' - Louis Nizer

www.Zend.To
Twitter: @JulesFM
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