<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
</head>
<body>
Hi Glenn,<br>
<br>
<div class="moz-cite-prefix">On 26/05/2021 19:23, Glenn Noel via
ZendTo wrote:<br>
</div>
<blockquote type="cite"
cite="mid:WM!6f062aee89a40127869722ac17e9e358882f5be0bbfa876b3224c83f7ed91b17c2fe44eeada5e15174df4757bcbaa16d!@mx.jul.es">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<div dir="ltr">Hello folks,
<div><br>
</div>
<div>I am far from proficient in the use of Linux, but I poke
away at it and am slowly getting better (I hope :).</div>
<div><br>
</div>
<div>I am in the midst of building a new/replacement Zend server
for my organization. My server:</div>
<div>- Ubuntu Server 20.04.2 LTS</div>
<div>- Zend 6.05-4 (according to the web interface)</div>
<div>I attempted to find my ClamAV version and found the
following:</div>
<div><br>
</div>
<div><i>user@Zend2:/$ clamdscan -V<br>
ERROR: Could not connect to clamd on LocalSocket
/var/run/clamav/clamd.ctl: No such file or directory<br>
ClamAV 0.103.2</i><br>
</div>
</div>
</blockquote>
That implies to me that clamd is not running. Something like<br>
ps axww | grep clamd<br>
should show you if it's running or not.<br>
<br>
Did you install ClamAV using the ZendTo Installer? That should have
setup ClamAV correctly for you. Assuming you did it that way, I'll
need to do a little more digging/testing on this. Something might
have changed in the Ubuntu clamav packages.<br>
<br>
<blockquote type="cite"
cite="mid:WM!6f062aee89a40127869722ac17e9e358882f5be0bbfa876b3224c83f7ed91b17c2fe44eeada5e15174df4757bcbaa16d!@mx.jul.es">
<div dir="ltr">
<div><i><br>
</i></div>
<div>When I attempt to drop off a file of any size I get the
following:</div>
<div><i>Upload Error</i></div>
<div><i>The attempt to virus-scan your drop-off failed. Please
notify the system administrator</i></div>
</div>
</blockquote>
You can see the output of the virus scan command in your ZendTo log
in /var/log/zendto/zendto.log. That will probably say the same error
as your clamdscan command above, for the same reason.<br>
<br>
<blockquote type="cite"
cite="mid:WM!6f062aee89a40127869722ac17e9e358882f5be0bbfa876b3224c83f7ed91b17c2fe44eeada5e15174df4757bcbaa16d!@mx.jul.es">
<div dir="ltr">
<div><br>
</div>
<div>I have attempted the following to resolve this issue:</div>
<div><br>
</div>
<div>1.) As per <a href="https://zend.to/clamavpermissions"
moz-do-not-send="true" class="moz-txt-link-freetext">https://zend.to/clamavpermissions</a> </div>
<div>- re-install ClamAV with the hope of re-applying the proper
permissions</div>
<div>- Increased Virtual Memory to 10GB</div>
</div>
</blockquote>
<br>
<blockquote type="cite"
cite="mid:WM!6f062aee89a40127869722ac17e9e358882f5be0bbfa876b3224c83f7ed91b17c2fe44eeada5e15174df4757bcbaa16d!@mx.jul.es">
<div dir="ltr">
<div><br>
</div>
<div>2.) I read through previous Zend support emails and found </div>
<div><a
href="http://jul.es/pipermail/zendto/2021-April/004465.html"
moz-do-not-send="true" class="moz-txt-link-freetext">http://jul.es/pipermail/zendto/2021-April/004465.html</a></div>
<div>- I am uncertain how to uninstall or replace the ClamAV
0.103.2 and "forcibly install" ClamAV 0.1.02.</div>
<div>- I have tried to find articles on how to do this, but it
is eluding me. <br>
</div>
</div>
</blockquote>
<br>
You should be okay with 0.103.2, that should have the fix in it.<br>
<br>
Cheers,<br>
Jules.<br>
<br>
<blockquote type="cite"
cite="mid:WM!6f062aee89a40127869722ac17e9e358882f5be0bbfa876b3224c83f7ed91b17c2fe44eeada5e15174df4757bcbaa16d!@mx.jul.es">
<div dir="ltr">
<div><br>
</div>
<div>Thank you in advance to anyone who could assist me.</div>
<div><br>
</div>
<div>Glenn</div>
<div><br>
</div>
<div> </div>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre class="moz-quote-pre" wrap="">_______________________________________________
ZendTo mailing list
<a class="moz-txt-link-abbreviated" href="mailto:ZendTo@zend.to">ZendTo@zend.to</a>
<a class="moz-txt-link-freetext" href="http://jul.es/mailman/listinfo/zendto">http://jul.es/mailman/listinfo/zendto</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'When a man points a finger at someone else, he should remember
that four of his fingers are pointing at himself.' - Louis Nizer
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To">www.Zend.To</a>
Twitter: @JulesFM
</pre>
</body>
</html>