[ZendTo] Authentication Error - The username or password was incorrect

[Marlon Deerr]

OK, my user seems to be unlocked now but now I am getting the following errors below. I must be missing something else in my setup:

Warning: admin authorization failed for <username1>

And for other users I still get the following error:

Warning: authorization failed for <username2>


Note: I believe I added <username1> as an admin.

From: Jules [mailto:Jules at Zend.To]
Sent: Wednesday, July 15, 2020 7:09 AM
To: ZendTo Users <zendto at zend.to>
Cc: Marlon Deerr <MDeerr at hshlawyers.com>
Subject: Re: [ZendTo] Authentication Error - The username or password was incorrect

Marlon,

The crucial bit in the log is the "locked-out user" bit.

ZendTo has a security feature in it to stop it being used as a method of brute-force attacking your accounts from outside.
If the same user has several failed logins in a row, that user is locked out for the next 24 hours by default.

If you can login as an admin user, one of the extra admin red buttons shows you the locked out users and lets you reset them.

Alternatively, you can unlock all locked users from the command line with
    /opt/zendto/bin/unlockuser -a

Cheers,
Jules.
On 14/07/2020 18:45, Marlon Deerr via ZendTo wrote:
Ok, so I think I finally (or almost finally) got my AD authentication settings correct.  I have installed the ldapsearch utility to confirm that I'm able to successful search the OU where my users reside, however when I attempt to log in with a valid user, ZendTo keeps erroring with:

Authentication Error
The username or password was incorrect

I checked the /var/log/zendto/zendto.log and it says the following:

"....Warning: authorization attempt for locked-out user <username1>
Then when I try logging in as another user, I see the following in the log

"...Warning: authorization failed for <username2>



I know that I have both username/password correct so I must be missing something. Anyone know what setting I may have applied incorrectly?





_______________________________________________

ZendTo mailing list

ZendTo at zend.to<mailto:ZendTo at zend.to>

http://jul.es/mailman/listinfo/zendto



Jules



--

Julian Field MEng CEng CITP MBCS MIEEE MACM



'When a man points a finger at someone else, he should remember

 that four of his fingers are pointing at himself.' - Louis Nizer



www.Zend.To<http://www.Zend.To>

Twitter: @JulesFM
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://jul.es/pipermail/zendto/attachments/20200715/97fd4509/attachment.html>