[ZendTo] Authentication Error - The username or password was incorrect

[Jules]

Marlon,

The crucial bit in the log is the "locked-out user" bit.

ZendTo has a security feature in it to stop it being used as a method of 
brute-force attacking your accounts from outside.
If the same user has several failed logins in a row, that user is locked 
out for the next 24 hours by default.

If you can login as an admin user, one of the extra admin red buttons 
shows you the locked out users and lets you reset them.

Alternatively, you can unlock all locked users from the command line with
     /opt/zendto/bin/unlockuser -a

Cheers,
Jules.

On 14/07/2020 18:45, Marlon Deerr via ZendTo wrote:
>
> Ok, so I think I finally (or almost finally) got my AD authentication 
> settings correct.  I have installed the ldapsearch utility to confirm 
> that I’m able to successful search the OU where my users reside, 
> however when I attempt to log in with a valid user, ZendTo keeps 
> erroring with:
>
> Authentication Error
>
> The username or password was incorrect
>
> I checked the /var/log/zendto/zendto.log and it says the following:
>
> “….Warning: authorization attempt for locked-out user <username1>
>
> Then when I try logging in as another user, I see the following in the 
> log
>
> “…Warning: authorization failed for <username2>
>
> I know that I have both username/password correct so I must be missing 
> something. Anyone know what setting I may have applied incorrectly?
>
>
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'When a man points a finger at someone else, he should remember
  that four of his fingers are pointing at himself.' - Louis Nizer

www.Zend.To
Twitter: @JulesFM

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