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<p class="MsoNormal"><span style="color:#1F497D">OK, my user seems to be unlocked now but now I am getting the following errors below. I must be missing something else in my setup:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Warning: admin authorization failed for <username1><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">And for other users I still get the following error:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Warning: authorization failed for <username2><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Note: I believe I added <username1> as an admin.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Jules [mailto:Jules@Zend.To] <br>
<b>Sent:</b> Wednesday, July 15, 2020 7:09 AM<br>
<b>To:</b> ZendTo Users <zendto@zend.to><br>
<b>Cc:</b> Marlon Deerr <MDeerr@hshlawyers.com><br>
<b>Subject:</b> Re: [ZendTo] Authentication Error - The username or password was incorrect<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Marlon,<br>
<br>
The crucial bit in the log is the "locked-out user" bit.<br>
<br>
ZendTo has a security feature in it to stop it being used as a method of brute-force attacking your accounts from outside.<br>
If the same user has several failed logins in a row, that user is locked out for the next 24 hours by default.<br>
<br>
If you can login as an admin user, one of the extra admin red buttons shows you the locked out users and lets you reset them.<br>
<br>
Alternatively, you can unlock all locked users from the command line with<br>
/opt/zendto/bin/unlockuser -a<br>
<br>
Cheers,<br>
Jules.<span style="font-size:12.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal">On 14/07/2020 18:45, Marlon Deerr via ZendTo wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span lang="EN-CA">Ok, so I think I finally (or almost finally) got my AD authentication settings correct. I have installed the ldapsearch utility to confirm that I’m able to successful search the OU where my users reside, however when
I attempt to log in with a valid user, ZendTo keeps erroring with:</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">Authentication Error</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">The username or password was incorrect</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">I checked the /var/log/zendto/zendto.log and it says the following:</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">“….Warning: authorization attempt for locked-out user <username1></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">Then when I try logging in as another user, I see the following in the log
</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">“…Warning: authorization failed for <username2></span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA">I know that I have both username/password correct so I must be missing something. Anyone know what setting I may have applied incorrectly?</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-CA"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
<br>
<o:p></o:p></span></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>ZendTo mailing list<o:p></o:p></pre>
<pre><a href="mailto:ZendTo@zend.to">ZendTo@zend.to</a><o:p></o:p></pre>
<pre><a href="http://jul.es/mailman/listinfo/zendto">http://jul.es/mailman/listinfo/zendto</a><o:p></o:p></pre>
</blockquote>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
<br>
<o:p></o:p></span></p>
<pre>Jules<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>-- <o:p></o:p></pre>
<pre>Julian Field MEng CEng CITP MBCS MIEEE MACM<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>'When a man points a finger at someone else, he should remember<o:p></o:p></pre>
<pre> that four of his fingers are pointing at himself.' - Louis Nizer<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><a href="http://www.Zend.To">www.Zend.To</a><o:p></o:p></pre>
<pre>Twitter: @JulesFM<o:p></o:p></pre>
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