[ZendTo] unable to login

[Dale E. Qualls]

Did the password for the AD bind user get changed or did the AD bind user get moved to a different location in the AD tree?






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Dale E. Qualls
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From: ZendTo [mailto:zendto-bounces at zend.to] On Behalf Of Sallee, Jake via ZendTo
Sent: Wednesday, July 25, 2018 8:55 AM
To: ZendTo Users
Cc: Sallee, Jake
Subject: [ZendTo] unable to login


External email, exercise caution.



All:

I'm having a weird issue in ZendTo version 5.02 with MS AD as the backend user DB.

No one is able to login when they try they get:

Authentication Error
The username or password was incorrect.

However I have verified my username and password and still I am not able to log in.

I have been scouring the logs without much success. the only thing I see is this when I get the error on login:

==> /var/log/apache2/error.log <==
[Wed Jul 25 08:32:17.700721 2018] [php7:notice] [pid 3496] [client 10.11.0.54:47742<http://10.11.0.54:47742>] PHP Notice: Undefined index: SMTPsetFromToSender in /opt/zendto/lib/NSSDropbox.php on line 317

Line 317 in the referenced file is this:

$this->_SMTPsetFromToSender = $prefs['SMTPsetFromToSender'];

It seems to be referencing an non-existent setting in the preferences.php file, but commenting this line out changed nothing.

I have firewall logs showing there is communication going to the AD servers and this setup was working but then stopped. As far as I can tell the AD integration bits are setup correctly ... I' am at a loss here.

Is there another log file I can look at to get some more info? Is there some other troubleshooting step I can use (like a debug mode somewhere) to see more info?

Jake Sallee
Godfather of Bandwidth
System Engineer
University of Mary Hardin-Baylor
WWW.UMHB.EDU<http://WWW.UMHB.EDU>

900 College St.
Belton, Texas
76513

Fone: 254-295-4658
Phax: 254-295-4221

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