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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Did the password for the AD bind user get changed or did the AD bind user get moved to a different location in the AD tree?<o:p></o:p></span></p>
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<font size="2" face="arial">Dale E. Qualls<br>
Director of Information Technology<br>
Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP<br>
200 South Wacker Drive, Suite 2900<br>
Chicago, IL 60606-5896<br>
Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015<br>
<a href="mailto:deq@pattishall.com" title="Click to send email to Dale E. Qualls" target="" style="">deq@pattishall.com</a>
<a href="http://www.pattishall.com">www.pattishall.com</a> <a href="http://www.twitter.com/Pattishall">
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ZendTo [mailto:zendto-bounces@zend.to]
<b>On Behalf Of </b>Sallee, Jake via ZendTo<br>
<b>Sent:</b> Wednesday, July 25, 2018 8:55 AM<br>
<b>To:</b> ZendTo Users<br>
<b>Cc:</b> Sallee, Jake<br>
<b>Subject:</b> [ZendTo] unable to login<o:p></o:p></span></p>
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<p class="imprintuniqueid"><span style="color:red">External email, exercise caution.</span><o:p></o:p></p>
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<p class="imprintuniqueid">All:<br>
<br>
I'm having a weird issue in ZendTo version 5.02 with MS AD as the backend user DB.<br>
<br>
No one is able to login when they try they get:<br>
<br>
Authentication Error<br>
The username or password was incorrect.<br>
<br>
However I have verified my username and password and still I am not able to log in.<br>
<br>
I have been scouring the logs without much success. the only thing I see is this when I get the error on login:<br>
<br>
==> /var/log/apache2/error.log <==<br>
[Wed Jul 25 08:32:17.700721 2018] [php7:notice] [pid 3496] [client <a href="http://10.11.0.54:47742">
10.11.0.54:47742</a>] PHP Notice: Undefined index: SMTPsetFromToSender in /opt/zendto/lib/NSSDropbox.php on line 317<br>
<br>
Line 317 in the referenced file is this:<br>
<br>
$this->_SMTPsetFromToSender = $prefs['SMTPsetFromToSender'];<br>
<br>
It seems to be referencing an non-existent setting in the preferences.php file, but commenting this line out changed nothing.
<br>
<br>
I have firewall logs showing there is communication going to the AD servers and this setup was working but then stopped. As far as I can tell the AD integration bits are setup correctly ... I' am at a loss here.<br>
<br>
Is there another log file I can look at to get some more info? Is there some other troubleshooting step I can use (like a debug mode somewhere) to see more info?<br>
<br>
Jake Sallee<br>
Godfather of Bandwidth<br>
System Engineer<br>
University of Mary Hardin-Baylor<br>
<a href="http://WWW.UMHB.EDU">WWW.UMHB.EDU</a><br>
<br>
900 College St.<br>
Belton, Texas<br>
76513<br>
<br>
Fone: 254-295-4658<br>
Phax: 254-295-4221<br>
<br>
_______________________________________________<br>
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