[ZendTo] Drop-off/ClamAV error

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Jules,

I'm just reading your message, I'm sorry... In the present context my 
users really need a quick exchange solution so I couldn't investigate 
longer for this issue. I finally install a Debian 9 machine and it works 
like a charm.

Thanks a lot for your return. May be someone else can test this 
"PrivateTmp" setting for you.
Sorry again, take care.

Francois




Le 2020-03-24 18:11, Jules a écrit :
> Francois and others:
> (_JKF — this is for Debian 10 only at this point, no reports of
> similar problems on other systems_)
> 
> As root, please
>     systemctl stop apache2
>     mkdir -p /etc/systemd/system/apache2.service.d
> Then create a file in that directory called "PrivateTmp_zendto.conf"
> In that file, put these 2 lines:
> 
> [Service]
> PrivateTmp=false
> 
> then do
>     systemctl daemon-reload
>     systemctl start apache2
> 
> And it might now work.
> I've tried all sorts of other nicer workarounds, but this is the only
> one that appears to work in ZendTo's situation.
> 
> Please can you give it a try for me?
> 
> Thanks!
> Jules.
> 
> On 24/03/2020 08:10, Francois via ZendTo wrote:
> 
>> Hi Jules,
>> 
>> I'm not using the Library of files feature and the parameter is
>> disabled.
>> It'a  brand new install of ZendTo (Version 5.23-2) so no radical
>> changes yet except the Active Directory authentication settings.
>> 
>> Some discussions from ClamAV users point the Apache "PrivateTmp"
>> variable which seems to prevent other service to access files they
>> put inside. I've disabled it but still getting the same error.
>> See here: https://moodle.org/mod/forum/discuss.php?d=364706
>> 
>> Seems to be a ClamAV issue on Debian... I keep on searching.
>> 
>> Francois
>> 
>> Le 2020-03-23 15:12, Jules a écrit :
>> Francois,
>> 
>> Judging by the error message, this isn't a normal permissions issue.
>> 
>> You are getting a "Not a regular file" error, which is very odd
>> output
>> from ClamAV.
>> 
>> If you're using the "Library of files" feature (where you can choose
>> a
>> file from a drop-down list as well as upload a new one), that could
>> potentially trigger this. If so, check the read permissions on all
>> the
>> files in the "library" as clamd may not be able to read them.
>> 
>> Hope that helps,
>> Jules.
>> 
>> On 22/03/2020 18:23, Francois via ZendTo wrote:
>> 
>> Hi all, Hi Jules,
>> Hope you're going well.
>> 
>> I'm running a fresh ZenTo instance on Debian 10. When dropping-off a
>> 
>> file, I'm getting this error:
>> 
>> 
> ------------------------------------------------------------------------------------------------------------------------
>> 
>> 
>> Error: Virus scan of dropped-off files
>> /var/zendto/incoming/phpr7iV2U for francois.techxa failed with
>> /var/zendto/incoming/phpr7iV2U: Not a regular file ERROR
>> ----------- SCAN SUMMARY ----------- Infected files: 0 Total errors:
>> 
>> 1 Time: 0.000 sec (0 m 0 s)
>> 
>> 
> -----------------------------------------------------------------------------------------------------------------------
>> 
>> 
>> As said in the FAQ, I've then relaunched the CLAMAV script
>> (Ubuntu-Debian/3-clamav.sh) but the issue persists. Here is the
>> output:
>> 
>> 
> -----------------------------------------------------------------------------------------------------------------------
>> 
>> 
>> Sun Mar 22 18:22:24 2020 -> ClamAV update process started at Sun Mar
>> 
>> 22 18:22:24 2020
>> Sun Mar 22 18:22:24 2020 -> daily.cld database is up to date
>> (version: 25759, sigs: 2234135, f-level: 63, builder: raynman)
>> Sun Mar 22 18:22:24 2020 -> main.cvd database is up to date
>> (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
>> Sun Mar 22 18:22:24 2020 -> bytecode.cvd database is up to date
>> (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
>> Allowing ClamAV to read Apache files
>> Allowing ClamAV through AppArmor to read ZendTo uploads
>> No need, already done.
>> Unloading AppArmor profiles
>> [ ok ] Starting apparmor (via systemctl): apparmor.service.
>> [ ok ] Reloading apparmor configuration (via systemctl):
>> apparmor.service.
>> Starting ClamAV and freshclam daemons
>> ClamAV has been setup for you to work with ZendTo.
>> 
>> 
> -----------------------------------------------------------------------------------------------------------------------
>> 
>> 
>> Any idea on what I'm supposed to do now ?
>> Could someone also show me his ownership and permissions settings on
>> 
>> the "/var/zendto/incoming" folder just to compare ?
>> 
>> Thank you in advance and take care.
>> 
>> Francois
>> 
>> _______________________________________________
>> ZendTo mailing list
>> ZendTo at zend.to
>> http://jul.es/mailman/listinfo/zendto
>> 
>> Jules
>> 
>> --
>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>> 
>> 'A committee is a group of the unwilling, chosen from the unfit,
>> to do the unnecessary.' - Anon
>> 
>> www.Zend.To [1] [1]
>> Twitter: @JulesFM
>> 
>> Links:
>> ------
>> [1] http://www.Zend.To
> 
> _______________________________________________
> ZendTo mailing list
> ZendTo at zend.to
> http://jul.es/mailman/listinfo/zendto
> 
> Jules
> 
> --
> Julian Field MEng CEng CITP MBCS MIEEE MACM
> 
> The current UK shipping forecast:
> Sole: South 4 to 6, occasionally 3 in east. Rough, occasionally very
> rough in
> west. Occasional rain, mist. Moderate or good, occasionally poor.
> 
> www.Zend.To [1]
> Twitter: @JulesFM
> 
> 
> 
> Links:
> ------
> [1] http://www.Zend.To