[ZendTo] LDAPS auth error help

[Jules]

Okay, so make sure for starters that the authenticator is set to 'AD' 
and not 'LDAP'.
There are then some good troubleshooting tips on
     zend.to/activedirectory
You need to try to connect with "ldapsearch" and "openssl"s ssl client. 
Read the page above and it should point you in the right direction.

Cheers,
Jules.

On 03/06/2020 18:47, Matt Purcell via ZendTo wrote:
> Hi, When trying to log in via LDAPS, the web interface gives 3 
> separate errors:
> -LDAP Error
> Connected to but could not start_tls, it said
> -LDAP Error
> Check User: Unable to connect to any of the authentication servers; 
> could not authenticate user. Please notify the system administrator.
> -Authentication Error
> The username or password was incorrect.
>
> /var/log/httpd/zendto_error_log shows error:
>  [php7:warn] [pid 1302] [client 160.10.211.97:57522 
> <http://160.10.211.97:57522>] PHP Warning:  ldap_start_tls(): Unable 
> to start TLS: Can't contact LDAP server in 
> /opt/zendto/lib/NSSADAuthenticator.php on line 583
>
> Does this indicate an deficiency in AD config? Where should I begin 
> troubleshooting? We've confirmed that a bind request did reach the 
> LDAPS server.
>
> Thanks in advance for any help you might offer!
>
> -- 
>
> *Matthew Purcell*
>
> /Systems Administrator /
> Information Technology Services
> *
> *
> *University of West Georgia *
> 1601 Maple Street, Carrollton, GA  30118
> p: 678-839-5505 <tel:678-839-5505>
> mpurcell at westga.edu <mailto:mpurcell at westga.edu>
> westga.edu/its <http://westga.edu/its>
> University of West Georgia
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'Find a place inside where there's joy, and the joy will burn out
  the pain.' - Joseph Campbell

www.Zend.To
Twitter: @JulesFM

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