[ZendTo] LDAPS auth error help
Matt Purcell
mpurcell at westga.edu
Wed Jun 3 18:47:27 BST 2020
Hi, When trying to log in via LDAPS, the web interface gives 3 separate
errors:
-LDAP Error
Connected to but could not start_tls, it said
-LDAP Error
Check User: Unable to connect to any of the authentication servers; could
not authenticate user. Please notify the system administrator.
-Authentication Error
The username or password was incorrect.
/var/log/httpd/zendto_error_log shows error:
[php7:warn] [pid 1302] [client 160.10.211.97:57522] PHP Warning:
ldap_start_tls(): Unable to start TLS: Can't contact LDAP server in
/opt/zendto/lib/NSSADAuthenticator.php on line 583
Does this indicate an deficiency in AD config? Where should I begin
troubleshooting? We've confirmed that a bind request did reach the LDAPS
server.
Thanks in advance for any help you might offer!
--
*Matthew Purcell*
*Systems Administrator *
Information Technology Services
*University of West Georgia *
1601 Maple Street, Carrollton, GA 30118
p: 678-839-5505
mpurcell at westga.edu
westga.edu/its
[image: University of West Georgia]
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