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Okay, so make sure for starters that the authenticator is set to
'AD' and not 'LDAP'.<br>
There are then some good troubleshooting tips on<br>
zend.to/activedirectory<br>
You need to try to connect with "ldapsearch" and "openssl"s ssl
client. Read the page above and it should point you in the right
direction.<br>
<br>
Cheers,<br>
Jules.<br>
<br>
<div class="moz-cite-prefix">On 03/06/2020 18:47, Matt Purcell via
ZendTo wrote:<br>
</div>
<blockquote type="cite"
cite="mid:WM!b8da27298130f3774e9cc8c30caefef59dd94460c65d3979a80ab580b81f06e13cc555a19a70721f34df7142ed388cea!@mx.jul.es">
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<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small">Hi,
When trying to log in via LDAPS, the web interface gives 3
separate errors:</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small">-LDAP
Error<br>
Connected to but could not start_tls, it said<br>
-LDAP Error<br>
Check User: Unable to connect to any of the authentication
servers; could not authenticate user. Please notify the system
administrator.<br>
-Authentication Error<br>
The username or password was incorrect.<br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small">/var/log/httpd/zendto_error_log
shows error:<br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small"> [php7:warn]
[pid 1302] [client <a href="http://160.10.211.97:57522"
moz-do-not-send="true">160.10.211.97:57522</a>] PHP Warning:
ldap_start_tls(): Unable to start TLS: Can't contact LDAP
server in /opt/zendto/lib/NSSADAuthenticator.php on line 583<br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small">Does
this indicate an deficiency in AD config? Where should I begin
troubleshooting? We've confirmed that a bind request did reach
the LDAPS server.</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small"><br>
</div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif;font-size:small">Thanks
in advance for any help you might offer!</div>
<div><br>
</div>
-- <br>
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data-smartmail="gmail_signature">
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<p
style="font-size:12.8px;background-image:initial;background-position:initial;background-repeat:initial"><font
style="font-size:12.8px"
face="arial, helvetica, sans-serif"><b><font
color="#444444">Matthew Purcell</font></b></font></p>
<div style="font-size:12.8px">
<div style="font-size:12.8px"><font
color="#444444"><i><font
face="arial, helvetica,
sans-serif">Systems
Administrator </font></i></font></div>
<div style="font-size:12.8px">
<div><font color="#444444"><span
style="line-height:18px"><font
size="2" face="arial,
helvetica, sans-serif">Information
Technology Services </font></span></font></div>
<span>
<div><b
style="color:rgb(68,68,68);font-family:arial,helvetica,sans-serif;font-size:small"><br>
</b></div>
<div><b
style="color:rgb(68,68,68);font-family:arial,helvetica,sans-serif;font-size:small">University
of West Georgia </b><br>
</div>
<div><font face="arial, helvetica,
sans-serif" color="#444444"><font
size="2"><span
style="line-height:18px">1601
Maple Street, </span></font><span
style="line-height:18px">Carrollton,
GA 30118 </span></font><font
color="#444444"><span
style="line-height:18px"><font
size="2" face="arial,
helvetica, sans-serif"> </font></span></font></div>
</span></div>
<div style="font-size:12.8px"><font
size="2" face="arial, helvetica,
sans-serif" color="#444444"><span
style="line-height:18px">p: <a
href="tel:678-839-5505"
value="+16788396642"
style="color:rgb(17,85,204)"
target="_blank"
moz-do-not-send="true">678-839-5505</a> </span></font><font
color="#444444"><span
style="line-height:18px"><font
size="2" face="arial,
helvetica, sans-serif"> </font></span></font><span
style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(68,68,68)"> </span></div>
<div style="font-size:12.8px"><font
face="arial, helvetica,
sans-serif" color="#444444"><a
href="mailto:mpurcell@westga.edu"
style="color:rgb(17,85,204)"
target="_blank"
moz-do-not-send="true">mpurcell@westga.edu</a> </font><font
color="#444444"><span
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<div style="font-size:12.8px"><font
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style="line-height:18px"><a
href="http://westga.edu/its"
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target="_blank"
moz-do-not-send="true">westga.edu/its</a> </span></font><font
color="#444444"><span
style="line-height:18px"><font
size="2" face="arial,
helvetica, sans-serif"> </font></span></font></div>
<div style="font-size:12.8px"><img
src="https://mail.google.com/mail/u/1/?ui=2&ik=061e4317a7&view=fimg&th=15c4530f8b8cff5b&attid=0.8&disp=emb&realattid=6a7c53ac14d71d99_0.8&attbid=ANGjdJ-QFdwT9Hu4s7RoHWy4XrL6yQS1OHcJZKmuU0dFExRRZelv62zq1BMr2Ol4Ontl0yTpBQeJPRhD4J_OXKltJMVdSEmT7ktDwg7RsUeh7ATH4rM7MYRkuhmeDrs&sz=w142-h154&ats=1495809698580&rm=15c4530f8b8cff5b&atsh=1"
alt="University of West Georgia"
moz-do-not-send="true" width="71"
height="77" border="0"><font
size="2" face="arial, helvetica,
sans-serif" color="#444444"><span
style="line-height:18px"><br>
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<pre class="moz-quote-pre" wrap="">_______________________________________________
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'Find a place inside where there's joy, and the joy will burn out
the pain.' - Joseph Campbell
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To">www.Zend.To</a>
Twitter: @JulesFM
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