[ZendTo] Uploading - Scanning, Checksumming... message remains after drop-off

[Jules]

If you get that happening, please take a look in the JavaScript Console 
in your web browser.
There might well be clues in the output there. And also in your 
/var/log/zendto/zendto.log file.

Cheers,
Jules.

On 29/07/2020 15:03, Marlon Deerr via ZendTo wrote:
>
> @Der PCFreak - Interesting….so when your Sophos was intercepting and 
> scanning, were the ZendTo uploads still completing or where they 
> failing? In my case, the upload still went through and the notice went 
> out to all recipients of the uploads. All works fine except for the 
> Uploading… imaging remaining on the screen.
>
> I’ll look to see if this is related to our AntiVirus as well. Thanks 
> for your reply.
>
> *From:* ZendTo [mailto:zendto-bounces at zend.to] *On Behalf Of *Der 
> PCFreak via ZendTo
> *Sent:* Thursday, July 23, 2020 10:25 AM
> *To:* zendto at zend.to
> *Cc:* Der PCFreak <mailinglists at pcfreak.de>
> *Subject:* Re: [ZendTo] Uploading - Scanning, Checksumming... message 
> remains after drop-off
>
> Hi Marlon,
>
> I had similar issues. The problem in my case was, that the local 
> Anti-Virus transparently went between the client and my ZendTo server. 
> It immediately picked up the file(s) completely and tried to scan them 
> all locally and then did the request to ZendTo which totally messed up 
> everything. In my case we created and exclusion for the internal IP 
> and the internal fqdn of the ZendTo system from the 
> Antivirus-Webprotection which was Sophos in our case. Then it worked 
> as expected.
>
> Maybe you have a similar problem and maybe you find this info useful. 
> If not just ignore my mail.
>
> Regards
>
> Peter
>
> On 23/07/2020 14:50, Marlon Deerr via ZendTo wrote:
>
>     I’m noticing the following message remaining at times when I
>     perform a drop-off. I’m thinking this “may” be browser related. It
>     is somewhat misleading as the drop-off is actually completed but
>     with the message remaining on the screen, it can confuse a sender.
>     They may think the process was not complete and then re-attempt
>     another drop-off, not realizing that the recipient already
>     received the notice of the drop-off.
>
>     I’ll continue to test this theory out but I know for sure I have
>     received this more than once on different web browsers.
>
>     Anyone else experiencing this?
>
>
>
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>
>
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'Making machines do what you want requires only two qualities:
  1) Being slightly more stubborn that the computer, &
  2) Remembering that computers are electrified rocks.' - @JediJeremy

www.Zend.To
Twitter: @JulesFM

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