[ZendTo] Reminder email sent to wrong recipients

Ricky Boone ricky.boone at gmail.com
Mon Jul 13 17:32:10 BST 2020


I'm looking into an issue that was reported to me this morning.  What
appears to have happened was that reminder emails for a drop-off were sent,
and the log indicates that multiple internal recipients were sent
reminders, but the emails they received were for someone else's dropoff.
Specifically, the log indicates they were notified about dropoffs ABC and
DEF, but the email they received included dropoff details for XYZ.  The
logs do not indicate anything related to XYZ was sent to these recipients,
but I do have a sample email from one of the incorrect recipients that
indicates they did.  The system logs indicate that ZendTo was updated the
day before, however the upgrade script did not kick off.  Nothing in the
logs indicate an issue with the notification script running.  The system in
question is running CentOS 7.

The instance uses a MariaDB backend instead of SQLite (used SQLite before,
ran into an unrelated corruption issue that made it difficult to
troubleshoot, so hard-cut over to a MariaDB backend during low usage).  I
confirmed the related IDs do not include the recipients in question.

This is the first time I've seen this, so I'm not sure it was due to the
upgrade step not being completed (though that should only impact
configuration settings, not DB schema, etc.).  I'm not sure how I would be
able to reproduce this yet, but I'm suspecting a value for one drop-off was
inadvertently reused before it was cleared and updated with the correct
value.  For now, I just wanted to ping the mailing list to see if they've
seen similar, or to at least alert Jules to a possible bug that may need
additional research.  When I get a chance today I'm going to check through
some of the related scripts to see if anything stands out.
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