[ZendTo] [Feature Request custom string in subject per DropOff]
Jules Field
Jules at Zend.To
Wed May 1 10:03:44 BST 2019
On 30/04/2019 23:42, Kevin Miller via ZendTo wrote:
>
> I was thinking of something sort of along the lines of what Travis
> McDugald proposed:
>
> If (isset($messageID)) then $subject = [Zendto] . $messageID .
> $subject; else $subject = [Zendto] . $subject;
>
> although rather than an additional messageID I was envisioning just
> changing the prefix.
>
I am wary of allowing things like ticket numbers in the [] prefix, as I
bet some lousy ticketing systems out there will only spot the ticket
number if it has whitespace after it and not some bracket or other
punctuation.
> I.e. I was thinking that [Zendto] would be a variable set in
> preferneces.php which could be customized. Something like:
>
> ‘Zendto_prefix’ => ‘[Zendto]’,
>
> which folks could simply change to what they wanted or leave it as the
> default. I didn’t really explain it very clearly.
>
> We’re probably the outlier, but the powers that be upstream of me
> decided we’d call our system “fileshare” rather than Zendto. So in my
> case I’d change the prefix itself if such was available. I can see
> the use case for what Travis, et. al. are proposing as well…
>
Greg has already answered that one for me. :-)
Cheers,
Jules.
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User No:
> 307357
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Jules Field via
> ZendTo
> *Sent:* Tuesday, April 30, 2019 12:35 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Jules Field <Jules at Zend.To>; Kevin Miller <kevin.miller at juneau.org>
> *Subject:* Re: [ZendTo] [Feature Request custom string in subject per
> DropOff]
>
> Kevin,
>
> But in the case of a request, as much as possible is pre-filled for
> the customer dropping off files.
> All the other Subject lines generated are hard-coded (apart from
> translations).
>
> If you are thinking of either changing the [ZendTo] prefix to some
> other string, or adding something between the [ZendTo] prefix and the
> rest of the string, where and when is that going to be set?
>
> The "new dropoff" form needs to gain an extra "Message ID" (or
> whatever) box so people can put in their magic string.
>
> Are you saying the "send a request" form needs to gain it too?
> (And presumably if the answer to that is "yes", the "new dropoff" form
> would pre-fill the "Message ID" value from what was given in the
> request. And if that is the case, should the customer doing the
> dropoff be able to change the "Message ID" value at that point? I
> would suggest not.)
>
> I think we're all thinking about variations on either ticketing
> systems or people with multiple projects, where they need some magic
> value in the Subject line of *every* email message sent by ZendTo so
> that they can all be tracked and filed automatically.
>
> Cheers,
> Jules.
>
> On 29/04/2019 17:53, Kevin Miller via ZendTo wrote:
>
> Unless I’m misunderstand the conundrum, I’d say to let the
> requester enter the subject line, sans prefix, then prepend the
> system defined prefix at upload generation time. I.e., if I was
> requesting a dropoff I’d put in “My appropriate subject”. The
> person that is actually doing the dropoff would see that, and
> probably won’t think twice about it. Then, when the outgoing
> upload notification is actually complete, Zendto can prepend the
> system supplied prefix [Zendto] or [Whatever] and send that. I
> don’t think folks are in the habit of hand coding prefixes, so
> it’s unlikely one would end up with dual prefixes.
>
> Maybe there’s coding issues with that that make it difficult?
> Anyway, my tuppence worth…
>
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User
> No: 307357
>
> *From:*ZendTo <zendto-bounces at zend.to>
> <mailto:zendto-bounces at zend.to>*On Behalf Of *Jules Field via ZendTo
> *Sent:* Monday, April 29, 2019 6:19 AM
> *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
> *Cc:* Jules Field <Jules at Zend.To> <mailto:Jules at Zend.To>
> *Subject:* Re: [ZendTo] [Feature Request custom string in subject
> per DropOff]
>
> Folks,
>
> I'm having a think about this one.
>
> The idea of the prefix is pretty simple, basically I would give
> you the "[ZendTo]" string (as an initial default value) in a
> "Subject" box in the new drop-off form.
>
> Whatever you end up putting in there gets used instead of [ZendTo]
> at the start of the email subject lines.
>
> However......
>
> If you request a drop-off, you get to supply the whole Subject
> line for the email to the person you want to send you their files.
> Ideally, that same Subject line would be used in all notifications
> etc about that drop-off.
> But they have entered the *whole* Subject line, not just the
> prefix to it.
> If I use their whole Subject line as a prefix, it's going to look
> weird.
>
> So what do I do for the Subject prefix, when it was created as a
> result of a request which had the entire Subject line supplied?
> I clearly can't ask the person sending the request to supply 2
> Subject entries — both the current whole Subject line *and* the
> prefix to use — as that would confuse the hell out of them.
>
> Any ideas please?
>
> Cheers,
> Jules.
>
> On 21/04/2019 14:29, Mailing Lists via ZendTo wrote:
>
> Hi Jules,
>
> yes it would be enough to allow 20 editable characters.
>
> via Smartphone
>
>
> Am 21.04.2019 um 15:13 schrieb Travis McDugald via ZendTo
> <zendto at zend.to <mailto:zendto at zend.to>>:
>
> While no one has asked for this yet, I do see it’s
> usefulness.
>
> I do use custom strings in email subjects for some
> projects as well. Helps with sorting, searching, and
> filtering.
>
> Side note: great job on everything Jules, thank you.
>
> Sent from my iPad
>
>
> On Apr 21, 2019, at 7:40 AM, Jules via ZendTo
> <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>
> Peter,
>
> You effectively just want to allow senders to
> customise the "[ZENDTO]" subject line tag in each
> drop-off, correct?
>
> Does anyone else need to do this too?
>
> Cheers,
> Jules.
>
> On 21/02/2019 2:21 pm, Der PCFreak via ZendTo wrote:
>
> Hi Jules, hi all.
>
> I have a strange request from our ZendTo users.
> They asked if it would be possible to add a custom
> field when sending a DropOff
> that results in a custom text in all ZendTo email
> concerning this specific DropOff.
>
> Example current:
>
> [ZENDTO] One of the recipients has picked up your
> drop-off!
>
> Example requested:
>
> [ZENDTO] CUSTOM_STRING One of the recipients has
> picked up your drop-off!
>
> I asked a little bit about the purpose of their
> request and they told me that project teams sort
> their email by subject and
> consequently keep the project name (CUSTOM_STRING)
> in every subject of their emails concerning that
> specific project.
> So later they could sort by project name
> (CUSTOM_STRING) within Outlook to be able to
> verify when they sent a specific DropOff.
>
> Question:
> Is it possible to implement such a feature?
>
> I know that I could handcraft it but I don't want
> to make big changes to the source and always have
> to keep track of them when upgrading.
>
> I am currently not on the latest version of
> ZendTo, so if such a feature is maybe already
> present in the latest version, feel free
> to tell me.
>
> Thanks in advance.
>
> Peter
>
>
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>
>
> Jules
>
>
>
> --
>
> Julian Field MEng CEng CITP MBCS MIEEE MACM
>
>
>
> 'Once is happenstance, twice is coincidence, three times is enemy
>
> action.' - Ian Fleming
>
>
>
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>
> Twitter: @JulesFM
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> Jules
>
>
>
> --
>
> Julian Field MEng CEng CITP MBCS MIEEE MACM
>
>
>
> 'Find a place inside where there's joy, and the joy will burn out
>
> the pain.' - Joseph Campbell
>
>
>
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> Jules
> --
> Julian Field MEng CEng CITP MBCS MIEEE MACM
> 'Teach a man to reason, and he will think for a lifetime.' - Phil Plait
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Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'Making machines do what you want requires only two qualities:
1) Being slightly more stubborn that the computer, &
2) Remembering that computers are electrified rocks.' - @JediJeremy
www.Zend.To
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