[ZendTo] unable to login

[Sallee, Jake]

Thanks for the response:

It is an upgrade, but the upgrade was from 5.01 to 5.02, 5.01 was the initial install.

Also, I do not have group restrictions enabled.

Keep the suggestions coming though!

Jake Sallee
Godfather of Bandwidth
System Engineer
University of Mary Hardin-Baylor
WWW.UMHB.EDU

900 College St.
Belton, Texas
76513

Fone: 254-295-4658
Phax: 254-295-4221

________________________________________
From: M A Young <m.a.young at durham.ac.uk>
Sent: Wednesday, July 25, 2018 9:19 AM
To: Sallee, Jake via ZendTo
Cc: Sallee, Jake
Subject: Re: [ZendTo] unable to login

On Wed, 25 Jul 2018, Sallee, Jake via ZendTo wrote:

> All:
>
> I'm having a weird issue in ZendTo version 5.02 with MS AD as the backend user DB.
>
> No one is able to login when they try they get:
>
> Authentication Error
> The username or password was incorrect.
>
> However I have verified my username and password and still I am not able to log in.
>
> I have been scouring the logs without much success.  the only thing I see is this when I get the error on login:

Is this an update from zendto 4 and did you do any restrictions of login
by group? If so, then the mechanism for AD groups has changed and doesn't
work in some setups.

In any case if you have group restrictions then try disabling them and see
if it makes a difference to whether you can log in.

        Michael Young