[ZendTo] Re: usernames with underscores

[Marlon R Deerr]

Or that’s what happens when you have too many cooks in the kitchen. Glad you figured it all out.

Marlon

From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Brad Beckenhauer
Sent: Wednesday, May 29, 2013 2:48 PM
To: 'ZendTo Users'
Subject: [ZendTo] Re: usernames with underscores

Kevin & Marlon,

I found the problem and it was not zendto.

Zendto is pointing to an external LDAP server.  The LDAP system gets the user account information from an IDM ( Identity Management System).  The IDM system will only sync users to the LDAP server if the user object contains the first name, last name, full name and email address.

The tech that created the user object only configured the users object with the last name and email address... so the user account would not sync to the LDAP system.

That's what happens when there are five engineers and squad of tech support folks creating user accounts.

thanks all
Have a good day.

Brad




>>> On 5/29/2013 at 1:09 PM, "Brad Beckenhauer" <bbecken at aafp.org<mailto:bbecken at aafp.org>> wrote:
Kevin,
thank you.

Nope... Not the cap lock.

I've created test accounts using hyphens and underscores and neither is working.

Since underscores are allowed, I'll have to take a close look at the LDAP server and see if something is amiss there.

thanks for the quick response,

Cheers.
Brad

>>> On 5/29/2013 at 12:16 PM, Kevin Miller <Kevin_Miller at ci.juneau.ak.us<mailto:Kevin_Miller at ci.juneau.ak.us>> wrote:
I use the AD authentication and all my users have underscores w/o any trouble.  I wouldn’t expect it to be much different than the LDAP.  Caps lock on maybe?
 ...Kevin
--
Kevin Miller
Network/email Administrator, CBJ MIS Dept.
155 South Seward Street
Juneau, Alaska 99801
Phone: (907) 586-0242, Fax: (907) 586-4500
Registered Linux User No: 307357
From: zendto-bounces at zend.to<mailto:zendto-bounces at zend.to> [mailto:zendto-bounces at zend.to] On Behalf Of Brad Beckenhauer
Sent: Wednesday, May 29, 2013 8:44 AM
To: zendto at zend.to<mailto:zendto at zend.to>
Subject: [ZendTo] usernames with underscores

Running Zendto Version 4.11-11 on CentOS

I have a new user account that has an underscore as part of the name that cannot login.
I've verified the username and password , but zendto say that it is an Authentication error and to check the username and password.

I'm using authenticator => LDAP
The BaseDN is at the top of the LDAP tree and users in lower contexts are able to login.


The username and password are correct.
Other users can login to the system.

I'm wondering if it is the underscore in the name?
While I'm looking into the issue, can anyone tell me if they have usernames with underscores that work?

thanks
Brad





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