[ZendTo] Re: usernames with underscores

[Brad Beckenhauer]

Kevin & Marlon,
 
I found the problem and it was not zendto.
 
Zendto is pointing to an external LDAP server.  The LDAP system gets
the user account information from an IDM ( Identity Management System). 
The IDM system will only sync users to the LDAP server if the user
object contains the first name, last name, full name and email address.
 
The tech that created the user object only configured the users object
with the last name and email address... so the user account would not
sync to the LDAP system.
 
That's what happens when there are five engineers and squad of tech
support folks creating user accounts.
 
thanks all
Have a good day.
 
Brad

 


>>> On 5/29/2013 at 1:09 PM, "Brad Beckenhauer" <bbecken at aafp.org>
wrote:

Kevin,
thank you.
 
Nope... Not the cap lock.
 
I've created test accounts using hyphens and underscores and neither is
working.
 
Since underscores are allowed, I'll have to take a close look at the
LDAP server and see if something is amiss there.
 
thanks for the quick response,
 
Cheers.
Brad

>>> On 5/29/2013 at 12:16 PM, Kevin Miller
<Kevin_Miller at ci.juneau.ak.us> wrote:


I use the AD authentication and all my users have underscores w/o any
trouble.  I wouldn’t expect it to be much different than the LDAP.  Caps
lock on maybe?
 ...Kevin
--
Kevin Miller
Network/email Administrator, CBJ MIS Dept.
155 South Seward Street
Juneau, Alaska 99801
Phone: (907) 586-0242, Fax: (907) 586-4500
Registered Linux User No: 307357 

From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf
Of Brad Beckenhauer
Sent: Wednesday, May 29, 2013 8:44 AM
To: zendto at zend.to
Subject: [ZendTo] usernames with underscores

 

Running Zendto Version 4.11-11 on CentOS

 

I have a new user account that has an underscore as part of the name
that cannot login.

I've verified the username and password , but zendto say that it is an
Authentication error and to check the username and password.

 

I'm using authenticator => LDAP

The BaseDN is at the top of the LDAP tree and users in lower contexts
are able to login.

 

 

The username and password are correct.

Other users can login to the system.

 

I'm wondering if it is the underscore in the name?

While I'm looking into the issue, can anyone tell me if they have
usernames with underscores that work?

 

thanks

Brad

 

 
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