[ZendTo] Problem with verify email for dropoff
tibz
tibir at tibir.net
Thu Mar 28 14:55:05 GMT 2013
Hello,
I have a problem when external users want to do a dropoff for internal
person without being invited (self invitation).
During the process, they should receive a mail to confirm their
identify, but this mail never arrived.
After troubleshooting, it appears that the zendto application is passing
a bad address format during the SMTP transaction. Here are the logs from
our Exchange hub:
2013-03-28T13:47:13.432Z,VMWHUB001\Open Relay,<,MAIL
From:<Company.SecureFile.Beta.\<no-reply at company.tld\>> SIZE=1324,
2013-03-28T13:47:18.447Z,VMWHUB001\Open Relay,>,501 5.1.7 Invalid address,
2013-03-28T13:47:28.463Z,VMWHUB001\Open Relay,<,RSET,
2013-03-28T13:47:33.479Z,VMWHUB001\Open Relay,>,250 2.0.0 Resetting,
On zendto /var/log/maillog, we have :
Mar 28 14:47:18 zendto sendmail[28673]: r2SDl36x028670: r2SDlI6x028673:
DSN: Data format error
And in the mail received by root:
----- Transcript of session follows -----
... while talking to smtp.erasme.ulb.ac.be.:
>>> MAIL From:<Company.SecureFile.Beta.\<no-reply at Company.tld\>> SIZE=1364
<<< 501 5.1.7 Invalid address
501 5.6.0 Data format error
The point is that during the SMTP transaction, the application should do
a "mail from: no-reply at company.tld" and then in the header use the
"Company SecureFile Beta <no-reply at company.tld>" as defined by
EmailSenderAddress variable in zendto.conf
EmailSenderAddress = 'Company SecureFile Beta <no-reply at company.tld>'
>> Does not work
EmailSenderAddress = 'no-reply at company.tld'
>> Works
The problem with this second option is that in the header "From:" there
will be only the email address and not the name of the service "Company
SecureFile Beta", so it's not a good option.
Anyone experienced this?
Thanks
tibz
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