[ZendTo] Re: Problem with verify email for dropoff

[Kevin Miller]

Does EmailSenderAddress = 'Company-SecureFile-Beta.<no-reply at company.tld>' work?
I'd hazard a guess that it's treating the whole string as the address, and the spaces are borking it.

 ...Kevin
--
Kevin Miller
Network/email Administrator, CBJ MIS Dept.
155 South Seward Street
Juneau, Alaska 99801
Phone: (907) 586-0242, Fax: (907) 586-4500
Registered Linux User No: 307357

-----Original Message-----
From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of tibz
Sent: Thursday, March 28, 2013 6:55 AM
To: ZendTo Users
Subject: [ZendTo] Problem with verify email for dropoff

Hello,

I have a problem when external users want to do a dropoff for internal person without being invited (self invitation).
During the process, they should receive a mail to confirm their identify, but this mail never arrived.

After troubleshooting, it appears that the zendto application is passing a bad address format during the SMTP transaction. Here are the logs from our Exchange hub:

2013-03-28T13:47:13.432Z,VMWHUB001\Open Relay,<,MAIL From:<Company.SecureFile.Beta.\<no-reply at company.tld\>> SIZE=1324, 2013-03-28T13:47:18.447Z,VMWHUB001\Open Relay,>,501 5.1.7 Invalid address, 2013-03-28T13:47:28.463Z,VMWHUB001\Open Relay,<,RSET, 2013-03-28T13:47:33.479Z,VMWHUB001\Open Relay,>,250 2.0.0 Resetting,

On zendto /var/log/maillog, we have :
Mar 28 14:47:18 zendto sendmail[28673]: r2SDl36x028670: r2SDlI6x028673: 
DSN: Data format error

And in the mail received by root:
    ----- Transcript of session follows ----- ... while talking to smtp.erasme.ulb.ac.be.:
 >>> MAIL From:<Company.SecureFile.Beta.\<no-reply at Company.tld\>> SIZE=1364 <<< 501 5.1.7 Invalid address
501 5.6.0 Data format error

The point is that during the SMTP transaction, the application should do a "mail from: no-reply at company.tld" and then in the header use the "Company SecureFile Beta <no-reply at company.tld>" as defined by EmailSenderAddress variable in zendto.conf

EmailSenderAddress = 'Company SecureFile Beta <no-reply at company.tld>'
 >> Does not work

EmailSenderAddress = 'no-reply at company.tld'
 >> Works

The problem with this second option is that in the header "From:" there will be only the email address and not the name of the service "Company SecureFile Beta", so it's not a good option.

Anyone experienced this?

Thanks
tibz


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