[ZendTo] Index.php downloading instead of executing

Fri Oct 2 14:59:14 BST 2020

Nope, not using php-fpm.

Re-ran the php module installer script, only thing I saw was it complaining about not being able to install php7.2-sodium due to no installation candidate.

I’m reasonably certain it’s a cache/cookie issue as a PC that has used the site in the past but didn’t hit it yesterday during the troubles was fine in the evening.

[Gaylor Electric logo]<https://gaylor.com/>
[Gaylor Electric Website]<https://gaylor.com/>
[Facebook]<https://www.facebook.com/gaylorelectric>
[Twitter]<https://www.twitter.com/gaylorelectric>
[LinkedIn]<https://www.linkedin.com/company/gaylor-inc-/>
Damien Solodow
IS System Administrator
Gaylor Electric, Inc.
5750 Castle Creek Pkwy N Drive, Suite 400
Indianapolis
,
IN
.
46250
O: 317.815.3103<tel:317.815.3103>
|
M: 317.506.8521<tel:317.506.8521>
317.759.0077 <https://help.gaylor.com/> emergency <https://help.gaylor.com/> IS support<https://help.gaylor.com/>

From: Jules <Jules at Zend.To>
Sent: Friday, October 2, 2020 4:54 AM
To: ZendTo Users <zendto at zend.to>
Cc: Solodow, Damien <dsolodow at gaylor.com>
Subject: Re: [ZendTo] Index.php downloading instead of executing

Damien,

Have you switched to php-fpm? (If that means nothing to you, the answer is "no" :-)

It sounds like you haven't got the mod_php Apache module loaded.
You could try running Stage 2 of the ZendTo Installer again. Redownload the Installer via zend.to, unpack it, cd into the "Ubuntu-Debian" directory and run the script whose name starts with "2". That will reinstall the correct PHP modules for you, which may help.

But I'm then unsure as to why an incognito session would help. That implies it's a browser cache problem or a cookie problem.

Anyone else seen these symptoms?

Cheers,
Jules.
On 01/10/2020 20:09, Solodow, Damien via ZendTo wrote:
ZendTo 6.05-4 on Ubuntu 18.04.5 LTS
Things have been humming along, and was looking to upgrade it to 20.04 LTS.

Took a snapshot pre-upgrade, did the do-release-upgrade.
Ran into weird stuff and reverted to snapshot.

It seems like folks who hit the site while it was in whatever wonky state 20.04 created are now having an issue accessing the site.
When they hit it, it downloads a file called “download” which looks to be index.php

However if you hit the site from a different browser or an incognito session, it works as expected.
That *seems* like a cookie related thing, but I’m trying to see if there is anything we can do aside from deal with “if the site doesn’t load clear your cookies and try again” for a while. ☹

[Gaylor                                                            Electric logo]<https://gaylor.com/>
[Gaylor                                                            Electric                                                            Website]<https://gaylor.com/>
[Facebook]<https://www.facebook.com/gaylorelectric>
[Twitter]<https://www.twitter.com/gaylorelectric>
[LinkedIn]<https://www.linkedin.com/company/gaylor-inc-/>
Damien Solodow
IS System Administrator
Gaylor Electric, Inc.
5750 Castle Creek Pkwy N Drive, Suite 400
Indianapolis
,
IN
.
46250
O: 317.815.3103<tel:317.815.3103>
|
M: 317.506.8521<tel:317.506.8521>
317.759.0077 <https://help.gaylor.com/> emergency <https://help.gaylor.com/> IS support<https://help.gaylor.com/>

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Jules

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