[ZendTo] Drop-off/ClamAV error

[Jules]

Francois,

Judging by the error message, this isn't a normal permissions issue. You 
are getting a "Not a regular file" error, which is very odd output from 
ClamAV.

If you're using the "Library of files" feature (where you can choose a 
file from a drop-down list as well as upload a new one), that could 
potentially trigger this. If so, check the read permissions on all the 
files in the "library" as clamd may not be able to read them.

Hope that helps,
Jules.

On 22/03/2020 18:23, Francois via ZendTo wrote:
> Hi all, Hi Jules,
> Hope you're going well.
>
> I'm running a fresh ZenTo instance on Debian 10. When dropping-off a 
> file, I'm getting this error:
>
> ------------------------------------------------------------------------------------------------------------------------ 
>
> Error: Virus scan of dropped-off files /var/zendto/incoming/phpr7iV2U 
> for francois.techxa failed with /var/zendto/incoming/phpr7iV2U: Not a 
> regular file ERROR ----------- SCAN SUMMARY ----------- Infected 
> files: 0 Total errors: 1 Time: 0.000 sec (0 m 0 s)
> ----------------------------------------------------------------------------------------------------------------------- 
>
>
> As said in the FAQ, I've then relaunched the CLAMAV script 
> (Ubuntu-Debian/3-clamav.sh) but the issue persists. Here is the output:
>
> ----------------------------------------------------------------------------------------------------------------------- 
>
> Sun Mar 22 18:22:24 2020 -> ClamAV update process started at Sun Mar 
> 22 18:22:24 2020
> Sun Mar 22 18:22:24 2020 -> daily.cld database is up to date (version: 
> 25759, sigs: 2234135, f-level: 63, builder: raynman)
> Sun Mar 22 18:22:24 2020 -> main.cvd database is up to date (version: 
> 59, sigs: 4564902, f-level: 60, builder: sigmgr)
> Sun Mar 22 18:22:24 2020 -> bytecode.cvd database is up to date 
> (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
> Allowing ClamAV to read Apache files
> Allowing ClamAV through AppArmor to read ZendTo uploads
> No need, already done.
> Unloading AppArmor profiles
> [ ok ] Starting apparmor (via systemctl): apparmor.service.
> [ ok ] Reloading apparmor configuration (via systemctl): 
> apparmor.service.
> Starting ClamAV and freshclam daemons
> ClamAV has been setup for you to work with ZendTo.
> ----------------------------------------------------------------------------------------------------------------------- 
>
>
> Any idea on what I'm supposed to do now ?
> Could someone also show me his ownership and permissions settings on 
> the "/var/zendto/incoming" folder just to compare ?
>
> Thank you in advance and take care.
>
> Francois
>
>
>
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'A committee is a group of the unwilling, chosen from the unfit,
  to do the unnecessary.' - Anon

www.Zend.To
Twitter: @JulesFM

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