[ZendTo] Feature Request custom string in subject per DropOff

Jules Jules at Zend.To
Sat Jun 20 15:00:20 BST 2020


Thanks for reminding me about that.
Short answer: yes. :-)

Cheers,
Jules.

On 20/06/2020 13:30, Gregg Douglas via ZendTo wrote:
> Hi,
>
> Great new feature, can the autolist be updated to include searching 
> using this new field?
>
> Regards
> Gregg
>
>
> On Fri, Jun 19, 2020 at 6:23 PM Jules via ZendTo <zendto at zend.to 
> <mailto:zendto at zend.to>> wrote:
>
>     Folks,
>
>     This feature is now in the latest beta release, 6.02-1 which is
>     available from the beta page on the website at
>     https://zend.to/beta <https://zend.to/beta>
>
>     When you create a new drop-off, the Subject line is shown next to
>     the "From".
>     *You can edit the Subject how you like.
>
>     *The "EmailSubjectTag" from zendto.conf will still be added onto
>     the start of the Subject before the emails are actually sent.
>     If you would prefer that the EmailSubjectTag was included in the
>     editable bit, so you can remove it, let me know.
>
>     This has involved quite a major change in the HTML structure of
>     the form, so if you see browsers where it doesn't display
>     perfectly, please do tell me!
>
>     Thanks!
>     Jules.
>
>     On 01/05/2019 10:03, Jules Field wrote:
>>
>>
>>     On 30/04/2019 23:42, Kevin Miller via ZendTo wrote:
>>>
>>>     I was thinking of something sort of along the lines of what
>>>     Travis McDugald proposed:
>>>
>>>       If (isset($messageID)) then $subject = [Zendto] . $messageID .
>>>     $subject; else $subject = [Zendto] . $subject;
>>>
>>>     although rather than an additional messageID I was envisioning
>>>     just changing the prefix.
>>>
>>     I am wary of allowing things like ticket numbers in the []
>>     prefix, as I bet some lousy ticketing systems out there will only
>>     spot the ticket number if it has whitespace after it and not some
>>     bracket or other punctuation.
>>
>>>     I.e. I was thinking that [Zendto] would be a variable set in
>>>     preferneces.php which could be customized. Something like:
>>>
>>>     ‘Zendto_prefix’ => ‘[Zendto]’,
>>>
>>>     which folks could simply change to what they wanted or leave it
>>>     as the default.  I didn’t really explain it very clearly.
>>>
>>>     We’re probably the outlier, but the powers that be upstream of
>>>     me decided we’d call our system “fileshare” rather than Zendto. 
>>>     So in my case I’d change the prefix itself if such was
>>>     available.  I can see the use case for what Travis, et. al. are
>>>     proposing as well…
>>>
>>     Greg has already answered that one for me. :-)
>>
>>     Cheers,
>>     Jules.
>>
>>>     ...Kevin
>>>
>>>     --
>>>
>>>     Kevin Miller
>>>
>>>     Network/email Administrator, CBJ MIS Dept.
>>>
>>>     155 South Seward Street
>>>
>>>     Juneau, Alaska 99801
>>>
>>>     Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User
>>>     No: 307357
>>>
>>>     *From:*ZendTo <zendto-bounces at zend.to>
>>>     <mailto:zendto-bounces at zend.to> *On Behalf Of *Jules Field via
>>>     ZendTo
>>>     *Sent:* Tuesday, April 30, 2019 12:35 AM
>>>     *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
>>>     *Cc:* Jules Field <Jules at Zend.To> <mailto:Jules at Zend.To>; Kevin
>>>     Miller <kevin.miller at juneau.org> <mailto:kevin.miller at juneau.org>
>>>     *Subject:* Re: [ZendTo] [Feature Request custom string in
>>>     subject per DropOff]
>>>
>>>     Kevin,
>>>
>>>     But in the case of a request, as much as possible is pre-filled
>>>     for the customer dropping off files.
>>>     All the other Subject lines generated are hard-coded (apart from
>>>     translations).
>>>
>>>     If you are thinking of either changing the [ZendTo] prefix to
>>>     some other string, or adding something between the [ZendTo]
>>>     prefix and the rest of the string, where and when is that going
>>>     to be set?
>>>
>>>     The "new dropoff" form needs to gain an extra "Message ID" (or
>>>     whatever) box so people can put in their magic string.
>>>
>>>     Are you saying the "send a request" form needs to gain it too?
>>>     (And presumably if the answer to that is "yes", the "new
>>>     dropoff" form would pre-fill the "Message ID" value from what
>>>     was given in the request. And if that is the case, should the
>>>     customer doing the dropoff be able to change the "Message ID"
>>>     value at that point? I would suggest not.)
>>>
>>>     I think we're all thinking about variations on either ticketing
>>>     systems or people with multiple projects, where they need some
>>>     magic value in the Subject line of *every* email message sent by
>>>     ZendTo so that they can all be tracked and filed automatically.
>>>
>>>     Cheers,
>>>     Jules.
>>>
>>>     On 29/04/2019 17:53, Kevin Miller via ZendTo wrote:
>>>
>>>         Unless I’m misunderstand the conundrum, I’d say to let the
>>>         requester enter the subject line, sans prefix, then prepend
>>>         the system defined prefix at upload generation time.  I.e.,
>>>         if I was requesting a dropoff I’d put in “My appropriate
>>>         subject”.  The person that is actually doing the dropoff
>>>         would see that, and probably won’t think twice about it. 
>>>         Then, when the outgoing upload  notification is actually
>>>         complete, Zendto can prepend the system supplied prefix
>>>         [Zendto] or [Whatever] and send that.  I don’t think folks
>>>         are in the habit of hand coding prefixes, so it’s unlikely
>>>         one would end up with dual prefixes.
>>>
>>>         Maybe there’s coding issues with that that make it
>>>         difficult?  Anyway, my tuppence worth…
>>>
>>>         ...Kevin
>>>
>>>         --
>>>
>>>         Kevin Miller
>>>
>>>         Network/email Administrator, CBJ MIS Dept.
>>>
>>>         155 South Seward Street
>>>
>>>         Juneau, Alaska 99801
>>>
>>>         Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux
>>>         User No: 307357
>>>
>>>         *From:*ZendTo <zendto-bounces at zend.to>
>>>         <mailto:zendto-bounces at zend.to>*On Behalf Of *Jules Field
>>>         via ZendTo
>>>         *Sent:* Monday, April 29, 2019 6:19 AM
>>>         *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
>>>         *Cc:* Jules Field <Jules at Zend.To> <mailto:Jules at Zend.To>
>>>         *Subject:* Re: [ZendTo] [Feature Request custom string in
>>>         subject per DropOff]
>>>
>>>         Folks,
>>>
>>>         I'm having a think about this one.
>>>
>>>         The idea of the prefix is pretty simple, basically I would
>>>         give you the "[ZendTo]" string (as an initial default value)
>>>         in a "Subject" box in the new drop-off form.
>>>
>>>         Whatever you end up putting in there gets used instead of
>>>         [ZendTo] at the start of the email subject lines.
>>>
>>>         However......
>>>
>>>         If you request a drop-off, you get to supply the whole
>>>         Subject line for the email to the person you want to send
>>>         you their files.
>>>         Ideally, that same Subject line would be used in all
>>>         notifications etc about that drop-off.
>>>         But they have entered the *whole* Subject line, not just the
>>>         prefix to it.
>>>         If I use their whole Subject line as a prefix, it's going to
>>>         look weird.
>>>
>>>         So what do I do for the Subject prefix, when it was created
>>>         as a result of a request which had the entire Subject line
>>>         supplied?
>>>         I clearly can't ask the person sending the request to supply
>>>         2 Subject entries — both the current whole Subject line
>>>         *and* the prefix to use — as that would confuse the hell out
>>>         of them.
>>>
>>>         Any ideas please?
>>>
>>>         Cheers,
>>>         Jules.
>>>
>>>         On 21/04/2019 14:29, Mailing Lists via ZendTo wrote:
>>>
>>>             Hi Jules,
>>>
>>>             yes it would be enough to allow 20 editable characters.
>>>
>>>             via Smartphone
>>>
>>>
>>>             Am 21.04.2019 um 15:13 schrieb Travis McDugald via
>>>             ZendTo <zendto at zend.to <mailto:zendto at zend.to>>:
>>>
>>>                 While no one has asked for this yet, I do see it’s
>>>                 usefulness.
>>>
>>>                 I do use custom strings in email subjects for some
>>>                 projects as well.  Helps with sorting, searching,
>>>                 and filtering.
>>>
>>>                 Side note: great job on everything Jules, thank you.
>>>
>>>                 Sent from my iPad
>>>
>>>
>>>                 On Apr 21, 2019, at 7:40 AM, Jules via ZendTo
>>>                 <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>>>
>>>                     Peter,
>>>
>>>                     You effectively just want to allow senders to
>>>                     customise the "[ZENDTO]" subject line tag in
>>>                     each drop-off, correct?
>>>
>>>                     Does anyone else need to do this too?
>>>
>>>                     Cheers,
>>>                     Jules.
>>>
>>>                     On 21/02/2019 2:21 pm, Der PCFreak via ZendTo wrote:
>>>
>>>                         Hi Jules, hi all.
>>>
>>>                         I have a strange request from our ZendTo
>>>                         users. They asked if it would be possible to
>>>                         add a custom field when sending a DropOff
>>>                         that results in a custom text in all ZendTo
>>>                         email concerning this specific DropOff.
>>>
>>>                         Example current:
>>>
>>>                         [ZENDTO] One of the recipients has picked up
>>>                         your drop-off!
>>>
>>>                         Example requested:
>>>
>>>                         [ZENDTO] CUSTOM_STRING One of the recipients
>>>                         has picked up your drop-off!
>>>
>>>                         I asked a little bit about the purpose of
>>>                         their request and they told me that project
>>>                         teams sort their email by subject and
>>>                         consequently keep the project name
>>>                         (CUSTOM_STRING) in every subject of their
>>>                         emails concerning that specific project.
>>>                         So later they could sort by project name
>>>                         (CUSTOM_STRING) within Outlook to be able to
>>>                         verify when they sent a specific DropOff.
>>>
>>>                         Question:
>>>                         Is it possible to implement such a feature?
>>>
>>>                         I know that I could handcraft it but I don't
>>>                         want to make big changes to the source and
>>>                         always have to keep track of them when
>>>                         upgrading.
>>>
>>>                         I am currently not on the latest version of
>>>                         ZendTo, so if such a feature is maybe
>>>                         already present in the latest version, feel
>>>                         free
>>>                         to tell me.
>>>
>>>                         Thanks in advance.
>>>
>>>                         Peter
>>>
>>>
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>>>                         <http://jul.es/mailman/listinfo/zendto>
>>>
>>>
>>>
>>>
>>>                     Jules
>>>
>>>                       
>>>
>>>                     -- 
>>>
>>>                     Julian Field MEng CEng CITP MBCS MIEEE MACM
>>>
>>>                       
>>>
>>>                     'Once is happenstance, twice is coincidence, three times is enemy
>>>
>>>                       action.' - Ian Fleming
>>>
>>>                       
>>>
>>>                     www.Zend.To  <http://www.Zend.To>
>>>
>>>                     Twitter: @JulesFM
>>>
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>>>
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>>>
>>>
>>>
>>>         Jules
>>>
>>>           
>>>
>>>         -- 
>>>
>>>         Julian Field MEng CEng CITP MBCS MIEEE MACM
>>>
>>>           
>>>
>>>         'Find a place inside where there's joy, and the joy will burn out
>>>
>>>           the pain.' - Joseph Campbell
>>>
>>>           
>>>
>>>         www.Zend.To  <http://www.Zend.To>
>>>
>>>         Twitter: @JulesFM
>>>
>>>
>>>
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>>>
>>>
>>>     Jules
>>>       
>>>     -- 
>>>     Julian Field MEng CEng CITP MBCS MIEEE MACM
>>>       
>>>     'Teach a man to reason, and he will think for a lifetime.' - Phil Plait
>>>       
>>>     www.Zend.To  <http://www.Zend.To>
>>>     Twitter: @JulesFM
>>>
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>>
>>     Jules
>>
>>     -- 
>>     Julian Field MEng CEng CITP MBCS MIEEE MACM
>>
>>     'Making machines do what you want requires only two qualities:
>>       1) Being slightly more stubborn that the computer, &
>>       2) Remembering that computers are electrified rocks.' - @JediJeremy
>>
>>     www.Zend.To  <http://www.Zend.To>
>>     Twitter: @JulesFM
>
>     Jules
>
>     -- 
>     Julian Field MEng CEng CITP MBCS MIEEE MACM
>
>     'In Flanders fields the poppies blow
>       Between the crosses, row on row,
>       That mark our place: and in the sky
>       The larks still bravely singing fly
>       Scarce heard amid the guns below.
>
>       We are the dead: Short days ago,
>       We lived, felt dawn, saw sunset glow,
>       Loved and were loved: and now we lie
>       In Flanders fields!
>
>       Take up our quarrel with the foe
>       To you, from failing hands, we throw
>       The torch: be yours to hold it high
>       If ye break faith with us who die,
>       We shall not sleep, though poppies grow
>       In Flanders fields.' Lieutenant Colonel John McCrae
>
>     Composed at the battlefront on May 3, 1915
>     during the second battle of Ypres, Belgium
>
>     www.Zend.To  <http://www.Zend.To>
>     Twitter: @JulesFM
>
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'A committee is a group of the unwilling, chosen from the unfit,
  to do the unnecessary.' - Anon

www.Zend.To
Twitter: @JulesFM

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