[ZendTo] Failed Drop Off: you cannot drop-off directories; only files
Jules
Jules at Zend.To
Thu Jul 23 16:25:47 BST 2020
Well you certainly aren't running out of disk space in / or /var/zendto.
Go through your Apache logs for the exact time at which it failed. There
should be a clue there.
On 23/07/2020 16:03, Marlon Deerr wrote:
>
> Here is my output for ‘df –h’
>
>
> Marlon Deerr, Technology Manager
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> *From:*Jules [mailto:Jules at Zend.To]
> *Sent:* Thursday, July 23, 2020 9:36 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Marlon Deerr <MDeerr at hshlawyers.com>
> *Subject:* Re: [ZendTo] Failed Drop Off: you cannot drop-off
> directories; only files
>
> But is that space in the right place?
>
> Please do the command "df -h" and send us the output.
>
> Cheers,
> Jules.
>
> On 23/07/2020 14:34, Marlon Deerr via ZendTo wrote:
>
> Interesting….I know for sure I am not out of space on my server as
> I have allocated a lot and users haven’t even begun using the
> service. Memory is also not an issue as well. I allocated 16GB. I
> know that’s overkill. Just haven’t gotten around to reducing that.
>
> *From:*ZendTo [mailto:zendto-bounces at zend.to
> <mailto:zendto-bounces at zend.to>] *On Behalf Of *Chris Venter via
> ZendTo
> *Sent:* Thursday, July 23, 2020 9:30 AM
> *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
> *Cc:* Chris Venter <chris.venter1 at gmail.com>
> <mailto:chris.venter1 at gmail.com>
> *Subject:* Re: [ZendTo] Failed Drop Off: you cannot drop-off
> directories; only files
>
> I can confirm this happens when out of space on the server same
> has happened to us in the past,
>
> On Thu, 23 Jul 2020 at 14:19, Travis McDugald via ZendTo
> <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>
> We just ran into a similar issue.
>
> Check the free space on the server. Ours gave the error after
> running out of space.
>
> Sent from my iPad
>
>
>
>
> On Jul 23, 2020, at 8:47 AM, Marlon Deerr via ZendTo
> <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>
>
>
> Yes, it was happening even when I tried a different file.
> The funny thing is, I tried again a little later and then
> it worked AND this was with the same file I was trying to
> drop off. The only variable I believed changed was the web
> browser I was using. Tested again this morning and all
> seems to be fine now. I am not at the computer I was using
> previously so I’ll need to circle back and perform some
> more tests on that computer to see if I can recreate the
> problem.
>
> I’m curious though…your logs record the when and from what
> IP the drop-off was made. For a future version, any chance
> you can also capture the browser (and its version) that
> was used at the time of drop-off?
>
> *From:* Jules [mailto:Jules at Zend.To <mailto:Jules at Zend.To>]
> *Sent:* Thursday, July 23, 2020 7:56 AM
> *To:* ZendTo Users <zendto at zend.to <mailto:zendto at zend.to>>
> *Cc:* Marlon Deerr <MDeerr at hshlawyers.com
> <mailto:MDeerr at hshlawyers.com>>
> *Subject:* Re: [ZendTo] Failed Drop Off: you cannot
> drop-off directories; only files
>
> Does it work if you do the exact same steps with a
> different file?
>
> Cheers,
> Jules.
>
> On 22/07/2020 20:45, Marlon Deerr via ZendTo wrote:
>
> Anyone know why I am getting this. I am trying to
> drop-off a PDF document. I used both the drag’n drop
> option and also the file browsing option to select the
> file itself but in both cases, it fails.
>
> I’ve tried several different files without success.
>
> <image001.png>
>
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>
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> --
> Julian Field MEng CEng CITP MBCS MIEEE MACM
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Jules
--
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