[ZendTo] Failed Drop Off: you cannot drop-off directories; only files

Jules Jules at Zend.To
Thu Jul 23 14:35:39 BST 2020


But is that space in the right place?

Please do the command "df -h" and send us the output.

Cheers,
Jules.

On 23/07/2020 14:34, Marlon Deerr via ZendTo wrote:
>
> Interesting….I know for sure I am not out of space on my server as I 
> have allocated a lot and users haven’t even begun using the service. 
> Memory is also not an issue as well.  I allocated 16GB. I know that’s 
> overkill. Just haven’t gotten around to reducing that.
>
> *From:*ZendTo [mailto:zendto-bounces at zend.to] *On Behalf Of *Chris 
> Venter via ZendTo
> *Sent:* Thursday, July 23, 2020 9:30 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Chris Venter <chris.venter1 at gmail.com>
> *Subject:* Re: [ZendTo] Failed Drop Off: you cannot drop-off 
> directories; only files
>
> I can confirm this happens when out of space on the server same has 
> happened to us in the past,
>
> On Thu, 23 Jul 2020 at 14:19, Travis McDugald via ZendTo 
> <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>
>     We just ran into a similar issue.
>
>     Check the free space on the server.  Ours gave the error after
>     running out of space.
>
>     Sent from my iPad
>
>
>
>         On Jul 23, 2020, at 8:47 AM, Marlon Deerr via ZendTo
>         <zendto at zend.to <mailto:zendto at zend.to>> wrote:
>
>         
>
>         Yes, it was happening even when I tried a different file. The
>         funny thing is, I tried again a little later and then it
>         worked AND this was with the same file I was trying to drop
>         off. The only variable I believed changed was the web browser
>         I was using.  Tested again this morning and all seems to be
>         fine now. I am not at the computer I was using previously so
>         I’ll need to circle back and perform some more tests on that
>         computer to see if I can recreate the problem.
>
>         I’m curious though…your logs record the when and from what IP
>         the drop-off was made. For a future version, any chance you
>         can also capture the browser (and its version)  that was used
>         at the time of drop-off?
>
>         *From:* Jules [mailto:Jules at Zend.To <mailto:Jules at Zend.To>]
>         *Sent:* Thursday, July 23, 2020 7:56 AM
>         *To:* ZendTo Users <zendto at zend.to <mailto:zendto at zend.to>>
>         *Cc:* Marlon Deerr <MDeerr at hshlawyers.com
>         <mailto:MDeerr at hshlawyers.com>>
>         *Subject:* Re: [ZendTo] Failed Drop Off: you cannot drop-off
>         directories; only files
>
>         Does it work if you do the exact same steps with a different file?
>
>         Cheers,
>         Jules.
>
>         On 22/07/2020 20:45, Marlon Deerr via ZendTo wrote:
>
>             Anyone know why I am getting this.  I am trying to
>             drop-off a PDF document. I used both the drag’n drop
>             option and also the file browsing option to select the
>             file itself but in both cases, it fails.
>
>             I’ve tried several different files without success.
>
>             <image001.png>
>
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>         Jules
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Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

'Every morning when I wake,
  Dear Lord, a little prayer I make,
  O please do keep Thy lovely eye
  On all poor creatures born to die

  And every evening at sun-down
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