[ZendTo] Feature request...
Jules
Jules at Zend.To
Tue Apr 7 11:30:01 BST 2020
Kevin,
Okay, in which case I probably have rather gone off on a tangent to what
they actually want.
One thing we need to agree is what goes into the report, which could be
generated by a nightly cron job.
For each drop-off, there is everything that is mentioned in the "new
dropoff" email & some others:
- sender username, email, name
- date+time
- note
- recipients names and emails
- file names
- file sizes
- file types
- file checksums
- encrypted yes/no
- picked up yes/no
- picked up when and by whom (table of all pickups)
What info do they not only want now, but are likely to want a few months
down the line when they've thought of some other use cases for the report?
Cheers,
Jules.
On 06/04/2020 23:31, Kevin Miller via ZendTo wrote:
>
> Jules, you’re mentioning archiving email. Maybe I’m misunderstanding
> but what they really need is “ust something daily that would allow us
> to track when our users put something in there.” Something along the
> lines of logwatch, i.e. a log parser or sql query that could run via
> cron and put out a simple text report which could then be mailed to
> an appropriate recipient.
>
> Or am I over-interpreting what you’ve whipped up?
>
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User No:
> 307357
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Jules via ZendTo
> *Sent:* Monday, April 6, 2020 7:45 AM
> *To:* Branden Holloway <mbholloway at juneaupolice.com>
> *Cc:* Jules <Jules at Zend.To>; Kevin Miller <kevin.miller at juneau.org>;
> ZendTo Users <zendto at zend.to>
> *Subject:* Re: [ZendTo] Feature request...
>
> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS
>
> ------------------------------------------------------------------------
>
> Branden,
>
> Okay, no problem.
>
> The possible email messages fall into a few different types:
> - new drop-offs from internal users (what you specifically want to
> capture)
> - new drop-offs from external users (relatively hard to distinguish
> one of these from one above)
> - re-sends of existing drop-offs, only applies to internal users
> - notification that file(s) have been picked up (could be very useful
> to you in the future?)
> - request for files sent to external user
> I'm already ignoring the emails sent to external users to verify their
> email address.
>
> So we have 5 remaining categories, which could be keyworded similarly
> to this:
> new-internal
> new-external
> resend
> pickup
> request
>
> So I could add a 2nd new preferences.php option which is a list of a
> selection of those 5 keywords.
> If you include that keyword in your list, you get that type of email
> archived.
>
> In your situation, you would only want 'new-internal' for now, but
> 'resend' and/or 'pickup' might be useful to you in the future.
> Particularly when someone says that one of your users never sent a
> file, when they did, and when the recipient even picked it up but then
> lost it. Re-sends of existing drop-offs can only be done by internal
> (logged in) users, so you don't need to worry about seeing logs of
> incoming stuff from outside *@juneaupolice.com
> <mailto:*@juneaupolice.com>.
>
> Would that be close enough? Or am I heading down a totally different
> alley from what you actually want?
>
> It's just that giving you a full copy of each of the relevant types of
> email message means that you get *all* the info about each relevant
> drop-off, including not only the "who, what and when", but also the
> checksums, sizes, notes, whether it was encrypted or not, everything.
> You're bound to need more than the "who, what and when" at some point
> in the future.
>
> Have a think. Talk to Kevin.
>
> Cheers,
> Jules.
>
> On 06/04/2020 15:36, Branden Holloway wrote:
>
> I am not sure that is exactly what we are after but i am not sure.
> We are trying to get an email that shows the name, date and a
> list of files dropped off by *@juneaupolice.com
> <mailto:*@juneaupolice.com>. If the emails you listed below
> would give us that info then that would work. I am not sure it
> would be appropriate for us to receive emails outside our domain.
>
>
>
> On Apr 6, 2020, at 9:19 AM, Jules <Jules at zend.to>
> <mailto:Jules at zend.to> wrote:
>
>
>
> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS
>
> ------------------------------------------------------------------------
>
> Kevin,
>
> I've written the code, but haven't tested it yet. It's a
> fairly simple set of changes, and 1 new preferences.php
> setting (the archive email address to use).
>
> Here's what I have written in the Changelog and in
> preferences.php:
>
> - Added new preferences.php setting 'archiveEmailAddress'. If
> this is not ''
> and it contains an '@', then this address is added to the
> "Bcc" list of
> every email sent by ZendTo, except for those used to verify
> remote senders.
> It is '', and hence disabled, by default.
>
> // If you need to keep a complete archive of emails sent by
> ZendTo,
> // excluding the ones used to verify external senders,
> // put the archive's email address in here. It will be added
> to the
> // Bcc list of every relevant email sent. If you only want
> to archive
> // some types of messages, simply apply some Inbox filters
> to the mailbox
> // that receives these archive copies.
> // To disable this feature, leave this set to ''.
> 'archiveEmailAddress' => '',
>
> *Branden* — Once you can confirm that this will do what you
> need, let Kevin and I know and I'll get a beta version
> released for you to try.
>
> Cheers,
> Jules.
>
> On 02/04/2020 18:52, Kevin Miller via ZendTo wrote:
>
> Brillian. I like the BCC solution. That should be really
> easy for them to do and they could have all they need and
> more for perpetuity! I’m cc:ing my counterpart there; I
> can work with him to get them lined out on how this could
> work.
>
> Thanks much.
>
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered
> Linux User No: 307357
>
> *From:*ZendTo <zendto-bounces at zend.to>
> <mailto:zendto-bounces at zend.to> *On Behalf Of *Jules via
> ZendTo
> *Sent:* Thursday, April 2, 2020 9:12 AM
> *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
> *Cc:* Jules <Jules at Zend.To> <mailto:Jules at Zend.To>; Kevin
> Miller <kevin.miller at juneau.org>
> <mailto:kevin.miller at juneau.org>
> *Subject:* Re: [ZendTo] Feature request...
>
> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR
> FOLLOWING LINKS
>
> ------------------------------------------------------------------------
>
> Kevin,
>
> Always happy to help out the emergency services. I've
> needed their help a few times in the past myself. I've
> never had to call the coastguard, mountain rescue or cave
> rescue, but I've used all the obvious ones. Our county
> police force even has a specialist animal rescue team
> (experts at getting cows out of ditches among other things!).
>
> It looks pretty simple to write. It's basically a matter
> of logging new drop-offs in more detail (controlled by a
> preferences.php option that by default will switch off the
> extra detail). Then a new script run from a cron job that
> runs overnight, pulls the relevant info from the last
> day's zendto.log and sends a plain-text email of the details.
>
> Or else I do it straight from the ZendTo database, which
> would probably be a cleaner solution, and that gets run as
> part of the overnight house-keeping cron job.
>
> Can you find out exactly what information they want about
> each drop-off?
> The obvious answer from what you've said is:
> - Sender username
> - Sender email
> - List of real names of the files
> - Date+time stamp of when the drop-off was created.
>
> Other potential things they might want to add:
> - List of recipient emails (if they mistyped an email
> address and later the state said "but we never got it", it
> makes working out why a lot easier)
> - Checksum of each file (if calculated).
>
> ** There is a complete alternative to this:
> How about if you could give an extra email address in
> preferences.php, and all "some files have been dropped off
> for you" messages were also Bcc-ed to that email address?
> Then you've got *all* the details you could ever want, and
> normally it just feeds into an "archive" mailbox of some
> sort. Then when the need arises, someone can look through
> the messages for the day they're interested in, or search
> them any other way they like using their email app.
>
> Have a chat to them and see how they would like to go.
> Personally, the extra bcc address quietly added is by far
> the easiest to implement, and would guarantee they had all
> the info about each drop-off that they might need. But it
> wouldn't be a neat little daily table of what was sent
> that day. Depends on how they want to use it, which is
> often different to how they think they want to use it.
> Imagine 6 months in the future: will someone really be
> reading that table every day? Or would an archive of the
> emails be more useful?
>
> Cheers,
> Jules.
>
>
> On 02/04/2020 17:20, Kevin Miller via ZendTo wrote:
>
> It’s not a show stopper but the Juneau Police
> department is using zendto to upload evidence to
> share it with the state or some such thing and they
> want an audit trail to show what officer uploaded what
> file when. But I can appreciate the privacy aspect
> which is equally important. Both myself and the IT
> guy there think the way they’re going about it in a
> goofy way so I can just say it’s not a feature
> currently available and let it quietly fade into the
> background.
>
> Thanks for all you do…
>
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered
> Linux User No: 307357
>
> *From:*ZendTo <zendto-bounces at zend.to>
> <mailto:zendto-bounces at zend.to> *On Behalf Of *Jules
> via ZendTo
> *Sent:* Thursday, April 2, 2020 1:35 AM
> *To:* ZendTo Users <zendto at zend.to>
> <mailto:zendto at zend.to>
> *Cc:* Jules <Jules at Zend.To> <mailto:Jules at Zend.To>;
> Kevin Miller <kevin.miller at juneau.org>
> <mailto:kevin.miller at juneau.org>
> *Subject:* Re: [ZendTo] Feature request...
>
> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR
> FOLLOWING LINKS
>
> ------------------------------------------------------------------------
>
> Kevin,
>
> Please can I ask "why?"
>
> That seems very intrusive to me, which is partly why I
> don't even log that information.
>
> Cheers,
> Jules.
>
> On 01/04/2020 23:11, Kevin Miller via ZendTo wrote:
>
> I have a user wanting a daily report via email on the previous day's drop-offs. He says "We would need the Who, What and When. This is just to document so and so officer dropped of files x,y,z at whatever time. "
>
>
>
> I looked in zendto.log but it will note that Joe Blow dropped off 5 files, but not the specifics my user is looking for. Thought maybe it might be a nice addition to a future release.
>
>
>
>
>
> ...Kevin
>
> --
>
> Kevin Miller
>
> Network/email Administrator, CBJ MIS Dept.
>
> 155 South Seward Street
>
> Juneau, Alaska 99801
>
> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User No: 307357
>
>
>
>
>
>
>
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>
>
>
> Jules
>
>
>
> --
>
> Julian Field MEng CEng CITP MBCS MIEEE MACM
>
>
>
> 'In Flanders fields the poppies blow
>
> Between the crosses, row on row,
>
> That mark our place: and in the sky
>
> The larks still bravely singing fly
>
> Scarce heard amid the guns below.
>
>
>
> We are the dead: Short days ago,
>
> We lived, felt dawn, saw sunset glow,
>
> Loved and were loved: and now we lie
>
> In Flanders fields!
>
>
>
> Take up our quarrel with the foe
>
> To you, from failing hands, we throw
>
> The torch: be yours to hold it high
>
> If ye break faith with us who die,
>
> We shall not sleep, though poppies grow
>
> In Flanders fields.' Lieutenant Colonel John McCrae
>
>
>
> Composed at the battlefront on May 3, 1915
>
> during the second battle of Ypres, Belgium
>
>
>
> www.Zend.To <http://www.Zend.To>
>
> Twitter: @JulesFM
>
>
>
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>
> Jules
>
>
>
> --
>
> Julian Field MEng CEng CITP MBCS MIEEE MACM
>
>
>
> 'One of the deep secrets of life is that all that is really worth
>
> doing is what we do for others.' - Lewis Carroll
>
>
>
> www.Zend.To <http://www.Zend.To>
>
> Twitter: @JulesFM
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> Jules
>
> --
>
> Julian Field MEng CEng CITP MBCS MIEEE MACM
>
> 'Ensanguining the skies
>
> How heavily it dies
>
> Into the west away;
>
> Past touch and sight and sound
>
> Not further to be found,
>
> How hopeless under ground
>
> Falls the remorseful day.' - A.E.Houseman
>
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> Twitter: @JulesFM
>
>
>
> Jules
> --
> Julian Field MEng CEng CITP MBCS MIEEE MACM
> 'The AI does not hate you, nor does it love you, but you are made
> out of atoms which it can use for something else.' - Eliezer Yudkowsky
> www.Zend.To <http://www.Zend.To>
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Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'They went with songs to the battle, they were young.
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They shall grow not old, as we that are left grow old:
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At the going down of the sun and in the morning,
We will remember them.
They mingle not with their laughing comrades again;
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They have no lot in our labour of the day-time;
They sleep beyond England's foam.'
- Ode of Remembrance, Laurence Binyon
www.Zend.To
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