[ZendTo] Feature request...
Jules
Jules at Zend.To
Mon Apr 6 16:45:23 BST 2020
Branden,
Okay, no problem.
The possible email messages fall into a few different types:
- new drop-offs from internal users (what you specifically want to capture)
- new drop-offs from external users (relatively hard to distinguish one
of these from one above)
- re-sends of existing drop-offs, only applies to internal users
- notification that file(s) have been picked up (could be very useful to
you in the future?)
- request for files sent to external user
I'm already ignoring the emails sent to external users to verify their
email address.
So we have 5 remaining categories, which could be keyworded similarly to
this:
new-internal
new-external
resend
pickup
request
So I could add a 2nd new preferences.php option which is a list of a
selection of those 5 keywords.
If you include that keyword in your list, you get that type of email
archived.
In your situation, you would only want 'new-internal' for now, but
'resend' and/or 'pickup' might be useful to you in the future.
Particularly when someone says that one of your users never sent a file,
when they did, and when the recipient even picked it up but then lost
it. Re-sends of existing drop-offs can only be done by internal (logged
in) users, so you don't need to worry about seeing logs of incoming
stuff from outside *@juneaupolice.com.
Would that be close enough? Or am I heading down a totally different
alley from what you actually want?
It's just that giving you a full copy of each of the relevant types of
email message means that you get *all* the info about each relevant
drop-off, including not only the "who, what and when", but also the
checksums, sizes, notes, whether it was encrypted or not, everything.
You're bound to need more than the "who, what and when" at some point in
the future.
Have a think. Talk to Kevin.
Cheers,
Jules.
On 06/04/2020 15:36, Branden Holloway wrote:
> I am not sure that is exactly what we are after but i am not sure. We
> are trying to get an email that shows the name, date and a list of
> files dropped off by *@juneaupolice.com. If the emails you listed
> below would give us that info then that would work. I am not sure it
> would be appropriate for us to receive emails outside our domain.
>
>> On Apr 6, 2020, at 9:19 AM, Jules <Jules at zend.to> wrote:
>>
>>
>> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS
>>
>> ------------------------------------------------------------------------
>> Kevin,
>>
>> I've written the code, but haven't tested it yet. It's a fairly
>> simple set of changes, and 1 new preferences.php setting (the archive
>> email address to use).
>>
>> Here's what I have written in the Changelog and in preferences.php:
>>
>> - Added new preferences.php setting 'archiveEmailAddress'. If this is
>> not ''
>> and it contains an '@', then this address is added to the "Bcc" list of
>> every email sent by ZendTo, except for those used to verify remote
>> senders.
>> It is '', and hence disabled, by default.
>>
>> // If you need to keep a complete archive of emails sent by ZendTo,
>> // excluding the ones used to verify external senders,
>> // put the archive's email address in here. It will be added to the
>> // Bcc list of every relevant email sent. If you only want to archive
>> // some types of messages, simply apply some Inbox filters to the
>> mailbox
>> // that receives these archive copies.
>> // To disable this feature, leave this set to ''.
>> 'archiveEmailAddress' => '',
>>
>> *Branden* — Once you can confirm that this will do what you need, let
>> Kevin and I know and I'll get a beta version released for you to try.
>>
>> Cheers,
>> Jules.
>>
>> On 02/04/2020 18:52, Kevin Miller via ZendTo wrote:
>>>
>>> Brillian. I like the BCC solution. That should be really easy for
>>> them to do and they could have all they need and more for
>>> perpetuity! I’m cc:ing my counterpart there; I can work with him to
>>> get them lined out on how this could work.
>>>
>>> Thanks much.
>>>
>>> ...Kevin
>>>
>>> --
>>>
>>> Kevin Miller
>>>
>>> Network/email Administrator, CBJ MIS Dept.
>>>
>>> 155 South Seward Street
>>>
>>> Juneau, Alaska 99801
>>>
>>> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User No:
>>> 307357
>>>
>>> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Jules via ZendTo
>>> *Sent:* Thursday, April 2, 2020 9:12 AM
>>> *To:* ZendTo Users <zendto at zend.to>
>>> *Cc:* Jules <Jules at Zend.To>; Kevin Miller <kevin.miller at juneau.org>
>>> *Subject:* Re: [ZendTo] Feature request...
>>>
>>> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS
>>>
>>> ------------------------------------------------------------------------
>>>
>>> Kevin,
>>>
>>> Always happy to help out the emergency services. I've needed their
>>> help a few times in the past myself. I've never had to call the
>>> coastguard, mountain rescue or cave rescue, but I've used all the
>>> obvious ones. Our county police force even has a specialist animal
>>> rescue team (experts at getting cows out of ditches among other
>>> things!).
>>>
>>> It looks pretty simple to write. It's basically a matter of logging
>>> new drop-offs in more detail (controlled by a preferences.php option
>>> that by default will switch off the extra detail). Then a new script
>>> run from a cron job that runs overnight, pulls the relevant info
>>> from the last day's zendto.log and sends a plain-text email of the
>>> details.
>>>
>>> Or else I do it straight from the ZendTo database, which would
>>> probably be a cleaner solution, and that gets run as part of the
>>> overnight house-keeping cron job.
>>>
>>> Can you find out exactly what information they want about each drop-off?
>>> The obvious answer from what you've said is:
>>> - Sender username
>>> - Sender email
>>> - List of real names of the files
>>> - Date+time stamp of when the drop-off was created.
>>>
>>> Other potential things they might want to add:
>>> - List of recipient emails (if they mistyped an email address and
>>> later the state said "but we never got it", it makes working out why
>>> a lot easier)
>>> - Checksum of each file (if calculated).
>>>
>>> ** There is a complete alternative to this:
>>> How about if you could give an extra email address in
>>> preferences.php, and all "some files have been dropped off for you"
>>> messages were also Bcc-ed to that email address? Then you've got
>>> *all* the details you could ever want, and normally it just feeds
>>> into an "archive" mailbox of some sort. Then when the need arises,
>>> someone can look through the messages for the day they're interested
>>> in, or search them any other way they like using their email app.
>>>
>>> Have a chat to them and see how they would like to go.
>>> Personally, the extra bcc address quietly added is by far the
>>> easiest to implement, and would guarantee they had all the info
>>> about each drop-off that they might need. But it wouldn't be a neat
>>> little daily table of what was sent that day. Depends on how they
>>> want to use it, which is often different to how they think they want
>>> to use it. Imagine 6 months in the future: will someone really be
>>> reading that table every day? Or would an archive of the emails be
>>> more useful?
>>>
>>> Cheers,
>>> Jules.
>>>
>>> On 02/04/2020 17:20, Kevin Miller via ZendTo wrote:
>>>
>>> It’s not a show stopper but the Juneau Police department is
>>> using zendto to upload evidence to share it with the state or
>>> some such thing and they want an audit trail to show what
>>> officer uploaded what file when. But I can appreciate the
>>> privacy aspect which is equally important. Both myself and the
>>> IT guy there think the way they’re going about it in a goofy way
>>> so I can just say it’s not a feature currently available and let
>>> it quietly fade into the background.
>>>
>>> Thanks for all you do…
>>>
>>> ...Kevin
>>>
>>> --
>>>
>>> Kevin Miller
>>>
>>> Network/email Administrator, CBJ MIS Dept.
>>>
>>> 155 South Seward Street
>>>
>>> Juneau, Alaska 99801
>>>
>>> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User
>>> No: 307357
>>>
>>> *From:*ZendTo <zendto-bounces at zend.to>
>>> <mailto:zendto-bounces at zend.to> *On Behalf Of *Jules via ZendTo
>>> *Sent:* Thursday, April 2, 2020 1:35 AM
>>> *To:* ZendTo Users <zendto at zend.to> <mailto:zendto at zend.to>
>>> *Cc:* Jules <Jules at Zend.To> <mailto:Jules at Zend.To>; Kevin Miller
>>> <kevin.miller at juneau.org> <mailto:kevin.miller at juneau.org>
>>> *Subject:* Re: [ZendTo] Feature request...
>>>
>>> EXTERNAL E-MAIL: BE CAUTIOUS WHEN OPENING FILES OR FOLLOWING LINKS
>>>
>>> ------------------------------------------------------------------------
>>>
>>> Kevin,
>>>
>>> Please can I ask "why?"
>>>
>>> That seems very intrusive to me, which is partly why I don't
>>> even log that information.
>>>
>>> Cheers,
>>> Jules.
>>>
>>> On 01/04/2020 23:11, Kevin Miller via ZendTo wrote:
>>>
>>> I have a user wanting a daily report via email on the previous day's drop-offs. He says "We would need the Who, What and When. This is just to document so and so officer dropped of files x,y,z at whatever time. "
>>>
>>>
>>>
>>> I looked in zendto.log but it will note that Joe Blow dropped off 5 files, but not the specifics my user is looking for. Thought maybe it might be a nice addition to a future release.
>>>
>>>
>>>
>>>
>>>
>>> ...Kevin
>>>
>>> --
>>>
>>> Kevin Miller
>>>
>>> Network/email Administrator, CBJ MIS Dept.
>>>
>>> 155 South Seward Street
>>>
>>> Juneau, Alaska 99801
>>>
>>> Phone: (907) 586-0242, Fax: (907) 586-4588 Registered Linux User No: 307357
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>>
>>> ZendTo mailing list
>>>
>>> ZendTo at zend.to <mailto:ZendTo at zend.to>
>>>
>>> http://jul.es/mailman/listinfo/zendto
>>>
>>>
>>>
>>>
>>> Jules
>>>
>>>
>>>
>>> --
>>>
>>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>>>
>>>
>>>
>>> 'In Flanders fields the poppies blow
>>>
>>> Between the crosses, row on row,
>>>
>>> That mark our place: and in the sky
>>>
>>> The larks still bravely singing fly
>>>
>>> Scarce heard amid the guns below.
>>>
>>>
>>>
>>> We are the dead: Short days ago,
>>>
>>> We lived, felt dawn, saw sunset glow,
>>>
>>> Loved and were loved: and now we lie
>>>
>>> In Flanders fields!
>>>
>>>
>>>
>>> Take up our quarrel with the foe
>>>
>>> To you, from failing hands, we throw
>>>
>>> The torch: be yours to hold it high
>>>
>>> If ye break faith with us who die,
>>>
>>> We shall not sleep, though poppies grow
>>>
>>> In Flanders fields.' Lieutenant Colonel John McCrae
>>>
>>>
>>>
>>> Composed at the battlefront on May 3, 1915
>>>
>>> during the second battle of Ypres, Belgium
>>>
>>>
>>>
>>> www.Zend.To <http://www.Zend.To>
>>>
>>> Twitter: @JulesFM
>>>
>>>
>>>
>>> _______________________________________________
>>>
>>> ZendTo mailing list
>>>
>>> ZendTo at zend.to <mailto:ZendTo at zend.to>
>>>
>>> http://jul.es/mailman/listinfo/zendto
>>>
>>>
>>>
>>> Jules
>>> --
>>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>>> 'One of the deep secrets of life is that all that is really worth
>>> doing is what we do for others.' - Lewis Carroll
>>> www.Zend.To <http://www.Zend.To>
>>> Twitter: @JulesFM
>>>
>>> _______________________________________________
>>> ZendTo mailing list
>>> ZendTo at zend.to
>>> http://jul.es/mailman/listinfo/zendto
>>
>> Jules
>>
>> --
>> Julian Field MEng CEng CITP MBCS MIEEE MACM
>>
>> 'Ensanguining the skies
>> How heavily it dies
>> Into the west away;
>> Past touch and sight and sound
>> Not further to be found,
>> How hopeless under ground
>> Falls the remorseful day.' - A.E.Houseman
>>
>> www.Zend.To
>> Twitter: @JulesFM
Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'The AI does not hate you, nor does it love you, but you are made
out of atoms which it can use for something else.' - Eliezer Yudkowsky
www.Zend.To
Twitter: @JulesFM
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://jul.es/pipermail/zendto/attachments/20200406/26e2d235/attachment-0001.html>
More information about the ZendTo
mailing list