[ZendTo] Drop-off issues
David Jones
djones at ena.com
Thu Nov 22 22:48:57 GMT 2018
If you need to test a website before changing DNS, put a local /etc/hosts file to test by name to make sure host headers are matching what you expect.
Dave Jones
________________________________
From: Ken Etter <kle at msktd.com>
Sent: Thursday, November 22, 2018 3:10:34 PM
To: zendto at zend.to
Cc: marcos.parrell at deiser.com; David Jones
Subject: Re: [ZendTo] Drop-off issues
How are you accessing the site? I was testing by IP address and got this error. I was doing that because I hadn't moved dns from the existing production site to the new one. After adjusting dns and accessing the site by name instead of ip, things worked correctly.
Ken
Sent from my iPhone
On Nov 22, 2018, at 3:31 PM, David Jones via ZendTo <zendto at zend.to<mailto:zendto at zend.to>> wrote:
Not sure then. Anything show up in the /var/log/httpd/* logs when this happens? Have you tried "display_errors = On" in /etc/php.ini and restarting httpd?
________________________________
From: Marcos Parrell Solà <marcos.parrell at deiser.com<mailto:marcos.parrell at deiser.com>>
Sent: Thursday, November 22, 2018 11:30 AM
To: David Jones
Cc: ZendTo Users
Subject: RE: Drop-off issues
It seems not to be the problem this time, what I have in /etc/groups is:
apache:x:48:clamscan
clamupdate:x:995:
virusgroup:x:994:clamupdate,clamscan,apache
clamscan:x:993:clamupdate,apache
Permissions on /var/zendto/
drwxrwxr-x. 8 root apache 135 Nov 22 18:14 .
drwxr-xr-x. 21 root root 4096 Nov 22 11:26 ..
drwxr-xr-x. 3 apache apache 62 Nov 22 11:34 cache
drwxr-xr-x. 2 apache apache 6 Nov 22 16:23 dropoffs
drwxr-xr-x. 2 apache apache 6 Nov 22 11:26 incoming
drwxr-xr-x. 2 apache apache 6 Nov 22 11:26 library
drwxr-xr-x. 2 apache apache 4096 Nov 22 11:26 rrd
drwxr-xr-x. 2 apache apache 4096 Nov 22 17:04 templates_c
-rw-rw-r--. 1 apache apache 87 Nov 22 11:34 zendto.log
-rw-r--r--. 1 apache apache 23552 Nov 22 11:34 zendto.sqlite
From: David Jones <djones at ena.com<mailto:djones at ena.com>>
Sent: Thursday, November 22, 2018 5:33 PM
To: ZendTo Users <zendto at zend.to<mailto:zendto at zend.to>>
Cc: Marcos Parrell Solà <marcos.parrell at deiser.com<mailto:marcos.parrell at deiser.com>>
Subject: Re: Drop-off issues
I think this could be the same clamav problem that I had and Jules recently posted about so look back in the recent archives. The ClamAV package on C7 changed recently causing the apache user to be added to the virusgroup. Add it and restart httpd to see if that solves your problem.
/etc/group
=========
virusgroup:x:XXX:clamupdate,clamscan,apache
________________________________
From: ZendTo <zendto-bounces at zend.to<mailto:zendto-bounces at zend.to>> on behalf of Marcos Parrell Solà via ZendTo <zendto at zend.to<mailto:zendto at zend.to>>
Sent: Thursday, November 22, 2018 9:42 AM
To: zendto at zend.to<mailto:zendto at zend.to>
Cc: Marcos Parrell Solà
Subject: [ZendTo] Drop-off issues
Hello and sorry if this issue has been addressed before,
We have installed ZendTo from scratch over a new installation of CentOS 7 minimal and using the ZendTo installer, everything goes fine but we are experiencing issues when dropping-off the files, does not matter whatever you try to send, we always receive the same failure message and the logs does not through any error:
Sorry, I failed to drop-off your files!
Note that you cannot drop-off directories, only files
The error appears when the drop-off progress bar reach the 100% but I have note that no file is placed on incoming folder during the upload… and ff course, we are not sending folders.
I have seen someone reporting on last march the same issue ( http://jul.es/pipermail/zendto/2018-March/003156.html ) but he receive not answer, do you noticed this issue before?, is there anything I can check?
I keep investigating but any clue will be appreciated!.
Best regards and many thanks in advance,
Marcos.
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