[ZendTo] Recipient Pickup Identification

Dale E. Qualls deq at pattishall.com
Wed Nov 23 14:45:00 GMT 2016

Morning all!

I'm hoping that you can help me with two things.

First, when an internal sender drops off a file, the notification message to the recipient doesn't show as coming from the sender.  It shows as coming from the administrator account.  Where is this configured?  One of the problems is that if there is a NDR or an out of the office email returned, it comes to the administrator account, it does not go to the internal person that dropped off the file.

Secondly, looking at a dropoff summary, where the information is listed on who picked up the file, everything looks good with the exception of the Recipient.  It always shows "%s" (sans quotes) instead of the name or email address of the recipient that picked up the file.  I'm guessing that variable isn't being filled in somewhere…

I'm on version 4.01 and I'm hesitant to upgrade as this works so beautifully (except for the two issues above ☺)




Dale E. Qualls
Director of Information Technology
Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP
200 South Wacker Drive, Suite 2900
Chicago, IL 60606-5896
Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015
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