[ZendTo] Resend notice does not reset pick up period.

[Greg Clarke]

Hi there

We have a 7 day retention period for pick up.  The pick up notice
advertises this 7 day retention period.  If the drop off user resends the
notice 5 days into the retention period via the resend button the second
notice to the pick up party states the pick up period is 7 days.  However
after the original 7 day period expires the drop off is auto deleted.  The
pick up party then attempting to pick up on day 4 of the 7 day period of
the second notice is told that the payload is not available for pick up as
the retention period has expired and of course lodges a complaint.

Either the second notice needs to state the remaining number of days the
pick is being retained or the act of resending the notice needs to reset
the retention period countdown.  Personally I would prefer the latter
solution as it gives the drop off party the option of extending a pick up
period.

Have a good day.

Thanks


Greg


Greg Clarke
SysProg, SAD, ITS
The University of Waikato
New Zealand
http://www.waikato.ac.nz
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