[ZendTo] Re: ZendTo Digest, Vol 59, Issue 2

marcos.parrell at havasmg.com marcos.parrell at havasmg.com
Wed Jun 3 12:24:09 BST 2015


Many thanks for the information Mike.

I think this is not a browser related issue, the same browser from the 
same computer success on uploading a 19GB file before updating the server. 
One of the updates is changing something that I am unable to determine. 
Anyway, I'm using Firefox 38.0.1 on a Windows 7 Enterprise x64, if I use 
Internet Explorer 11 x64 the transfer start on browser side but no 
incoming file reach the server.

It is quite annoying, I was hoping any of you had faced this problem 
before...

Regards,



From:   zendto-request at zend.to
To:     zendto at zend.to
Date:   03-06-15 01:02 PM
Subject:        ZendTo Digest, Vol 59, Issue 2
Sent by:        zendto-bounces at zend.to



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Today's Topics:

   1.  ZendTo 4.11-6 2GB limited transfers (marcos.parrell at havasmg.com)
   2. Re: ZendTo 4.11-6 2GB limited transfers (Mike Brudenell)


----------------------------------------------------------------------

Message: 1
Date: Wed, 3 Jun 2015 09:09:45 +0200
From: marcos.parrell at havasmg.com
Subject: [ZendTo]  ZendTo 4.11-6 2GB limited transfers
To: zendto at Zend.To
Message-ID:
 
<OF87AEC9F9.6A2F3D2B-ONC1257E59.0022ADBE-C1257E59.00275936 at havasmedia.com>
 
Content-Type: text/plain; charset="us-ascii"

Hello all,

Sorry for interrupt you in the middle of new beta development but I have 
found an issue on existing 4.11 ZendTo Ubuntu based that you could be 
aware of.

I have downloaded the OVA (ZendTo-Ubuntu-x64-4.11-6.ova) and deployed it 
making the minimal changes for being able to login and make a test. The 
tool works properly for any kind of transfer without any issue or problem.

Then I make an update of the system, configured LDAP authentication and 
increased the values of 'maxBytesForDropoff' and  'maxBytesForFile' to 
20GB (21474836470) and after this, ZendTo is unable to make transfer 
superiors to 2GB, when you start this kind of transfers the incoming file 
rise in /var/zendto/incoming/ until it reach the 2GB limit, then it was 
deleted and the browser keeps trying to send it without returning any 
error.

In php.ini (/etc/php5/apache2/php.ini), after updating the system, both 
post_max_size and upload_max_filesize are set to 50GB.

Are you aware about this "issue", do you know how can i resolve it?.

Many thanks in advance.
Marcos.
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Message: 2
Date: Wed, 3 Jun 2015 10:20:45 +0100
From: Mike Brudenell <mike.brudenell at york.ac.uk>
Subject: [ZendTo] Re: ZendTo 4.11-6 2GB limited transfers
To: ZendTo Users <zendto at zend.to>
Message-ID:
 <CAPXCWavNbrT4T1vcM8Qs6QEEYYW8N=Hu_JdrEGQpry+GhOPpJQ at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi, Marcos -

Which web browser and version are you using to upload the file(s) to
ZendTo? There were (and I guess still are) issues with different browsers,
different versions of browsers, and even the same version but on different
platforms that make their ability to upload files over certain size
thresholds an interesting challenge:

   - all handle uploads up to 2GB OK
   - many handle uploads between 2GB and 4GB OK but not over 4GB
   - some handle uploads over 4GB OK

You might recognise those numbers as Magic Numbers of the Universe:

   - 2GB = maximum value of a signed 32 bit integer
   - 4GB = maximum value of an unsigned 32 bit integer
   - >4GB = needs a 64 bit integer

Web browsers with problems can fail in different ways, such as:

   - failing quickly
   - appearing to hang and never complete the upload
   - navigating/trying to navigate away from the upload page

It's probably changed since I did my tests way back when we started using
ZendTo but at that time we found no Windows browsers that worked with 
files
over 4GB, one or two on a Mac that did work, and I think one on Ubuntu 
that
worked.

So your next step is to test your setup using different browsers ? eg,
Internet Explorer, Firefox, Chrome, Safari, Opera, etc. Where you have a
choice, make sure you're running the 64-bit version of the browser (which
will likely require a 64-bit version of your OS as well?)

Cheers,
Mike B-)



On 3 June 2015 at 08:09, <marcos.parrell at havasmg.com> wrote:

> Hello all,
>
> Sorry for interrupt you in the middle of new beta development but I have
> found an issue on existing 4.11 ZendTo Ubuntu based that you could be 
aware
> of.
>
> I have downloaded the OVA (ZendTo-Ubuntu-x64-4.11-6.ova) and deployed it
> making the minimal changes for being able to login and make a test. The
> tool works properly for any kind of transfer without any issue or 
problem.
>
> Then I make an update of the system, configured LDAP authentication and
> increased the values of 'maxBytesForDropoff' and  'maxBytesForFile' to 
20GB
> (21474836470) and after this, ZendTo is unable to make transfer 
superiors
> to 2GB, when you start this kind of transfers the incoming file rise in
> /var/zendto/incoming/ until it reach the 2GB limit, then it was deleted 
and
> the browser keeps trying to send it without returning any error.
>
> In php.ini (/etc/php5/apache2/php.ini), after updating the system, both
> post_max_size and upload_max_filesize are set to 50GB.
>
> Are you aware about this "issue", do you know how can i resolve it?.
>
> Many thanks in advance.
> Marcos.
> _______________________________________________
> ZendTo mailing list
> ZendTo at zend.to
> http://mailman.ecs.soton.ac.uk/mailman/listinfo/zendto
>



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