[ZendTo] Re: Need Help Please

[Ciaran Boyle]

I have seen an error in the logs for ClamAV
/var/zendto/incoming/phpppNxsB: Can't allocate memory ERROR
I bumped up the ram to 3gb but this was working with 1gb previous to my updates so I'm not sure if that's the issue.


From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Elston, Ian
Sent: Wednesday, April 16, 2014 7:37 AM
To: ZendTo Users
Subject: [ZendTo] Re: Need Help Please

If you look in the clamd.log is there an error "cannot allocate memory" or similar? Been fighting with that issue last couple of days on my new ZendTo server. My not-very-scientific solution was to increase the RAM of the vm from 800MB to 3gb. I also set the max file size and max scan size options in clamd.conf. Net result is that for large files the upload progress bar sits at 0%remaining for a while, if you watch 'top' in the vm console you can see clamd process working. But eventually it works. I will probably live with this as it's not often out users will do large files.


Hope this helps.



Sent from my iPhone

On 16 Apr 2014, at 15:21, "Ciaran Boyle" <ciaranb at millercastings.com<mailto:ciaranb at millercastings.com>> wrote:
Hi,

I wonder if anyone can help me with an issue I am having with Zendto.
I am using the Virtual Appliance as provided in this link - http://zend.to/downloads.php - I updated Zendto to it latest as the appliance was one update behind. So, current version is now 4.11-14. I updated php to allow for 20gb uploads which was working.
My issue: I recently updated my Zendto Installation with some but not all of the packages (stayed away from Apache and PHP5, I'm afraid these might overwrite files and screw me over even further) that I found it was currently needing. ClamAV was one of these.
Now when I try and upload a file of say 1.7gb it is giving the following error:
"Upload Error The attempt to virus-scan your drop-off failed. Please contact your administrator for assistance."
I believe, but I am not certain that it is an issue with ClamAV permissions, possibly permissions on the ClamAV file themselves. I have looked at this link<http://zend.to/clamavpermissions.php> but cannot figure out what needs to be changed. I can change permission with the chown command but what do I need to change to fix this.
<image001.png><http://static.spiceworks.com/shared/post/0001/2025/ZENDTO.png>

Thanks


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