[ZendTo] Re: Unable to Drop-Off files - Input error: k: Format ofsite key was invalid

[Jules]

I imagine this is something the Google folks are working hard on fixing, 
Firefox 8 has only just been released.

The best web browser for ZendTo that I have found for Windows is Chrome. 
Even the 64-bit version of IE9 (with all latest updates) can't handle 
uploads over 2GB correctly, they still have signed 32-bit integers in 
their source code for counting the progress of the upload. :-(
But Firefox 7 wouldn't even start the upload progress bar correctly, let 
alone keep the numbers correct!

Windows is not very good at being 64-bit yet, despite their claims. Too 
many of the apps rely on 32-bit code.

Fortunately Macs get it right, so if you have one then test ZendTo with 
Safari on a Mac running Lion (or Snow Leopard in 64-bit mode) and you'll 
see for sure if it's a browser problem or not.

But very glad to hear you got it working!

If you need to add a note telling your users to thump refresh if the 
page doesn't load correctly, the file you want to customise is 
/opt/zendto/templates/verify.tpl. The files in that directory are 
intended for you to customise (so you can change the user interface any 
way you want to, without having to mess with the real source code). Any 
changes made will *not* be overwritten up ZendTo upgrades done by "yum", 
"rpm" or "apt-get".

Jules.

On 10/11/2011 17:41, Marlon R Deerr wrote:
> It appears to be working now. I suspect part of the issue may have been with me using IE9 and also testing with FireFox 8. With IE9 (on Windows 7 x64) I can literally refresh that page and sometimes the auto generated characters are displayed and sometimes they are not.  I would have to hit refresh several times to get it working.  With FireFox 8, it just doesn't work period no matter how many times I hit refresh.
>
> -----Original Message-----
> From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Jules
> Sent: November-10-11 12:29 PM
> To: ZendTo Users
> Subject: [ZendTo] Re: Unable to Drop-Off files - Input error: k: Format ofsite key was invalid
>
> Unlikely to get 2 bad sets of Google keys. I wonder what has happened,
> never seen this go wrong before (other than by having no keys). The
> template text in the original preferences.php file is *exactly* the
> right length, so do be sure you have pasted in the complete key and only
> the key. And that you've got the 2 keys the right way round. Their order
> on Google's website is the same as the order in preferences.php,
> intentionally.
>
> Jules.
>
> On 10/11/2011 16:02, Marlon R Deerr wrote:
>> Ok, I went ahead and deleted my old keys and requested new ones.  Now the reCAPTCHA is back but it doesn't seem to generate any characters for the user to type in.  Is there anything else I need to do on my end or could this be a bad set of keys from  google again?
>>
>> -----Original Message-----
>> From: zendto-bounces at zend.to [mailto:zendto-bounces at zend.to] On Behalf Of Jules
>> Sent: November-10-11 10:54 AM
>> To: ZendTo Users
>> Subject: [ZendTo] Re: Unable to Drop-Off files - Input error: k: Format ofsite key was invalid
>>
>> In which case there is still something wrong with your CAPTCHA keys.
>> *Very* occasionally, Google's code creates a duff set of CAPTCHA keys.
>>
>> On 10/11/2011 15:46, Marlon R Deerr wrote:
>>> Thanks for your prompt reply.  I have gone ahead and created a google account for our company and have received both CAPTCHA keys from Google.  I have placed them in the corresponding spots in the preferences.php file.  I then tried to test this out and I noticed the CAPTCHA random character generator show up but it wasn’t actually showing any characters to type.  It also showed “Input error: Invalid referrer”.  I then noticed that I had placed an extra blank space at the end of the first key within the preferences.php file so I removed it.  Now when I test, it doesn’t even show any CAPTCHA image at all, however it still displays “Input error: Invalid referrer”
>>>
>>> -----Original Message-----
>>> From: Jules [mailto:Jules at Zend.To]
>>> Sent: November-10-11 9:57 AM
>>> To: ZendTo Users
>>> Subject: [ZendTo] Re: Unable to Drop-Off files - Input error: k: Format ofsite key was invalid
>>>
>>> I think our emails crossed in the post!
>>>
>>> You need to setup the CAPTCHA private and public keys in
>>> preferences.php. Look in that file for the word "google" and you'll find
>>> the settings you need to get from Google. I use their CAPTCHA system for
>>> it, as it's one of the best around and even does something useful at the
>>> same time!
>>>
>>> Jules.
>>>
>>> On 10/11/2011 13:42, Marlon R Deerr wrote:
>>>> Hello,
>>>>
>>>> I have downloaded and setup 4.0.6 x64 Ubuntu. The I have AD authentication working. I and now am trying to test this out in my environment. I am attempting to drop-off a file as though I am an unauthenticated (external) user. The page the request my information and also requests confirmation that I am a real person mentions the following:
>>>>
>>>> “Input error: k: Format of site key was invalid”
>>>>
>>>> It will not allow me to get past this page. It keeps saying that I either haven't answered the question or I haven't completed the form. There also isn't any image or anything to even test that I am a real human being making the request.
>>>>
>>>> What can the problem be?
>>>>
>>>> _______________________________________________
>>>> ZendTo mailing list
>>>> ZendTo at zend.to
>>>> http://mailman.ecs.soton.ac.uk/mailman/listinfo/zendto
>>> Jules
>>>
>> Jules
>>
> Jules
>

Jules

-- 
Julian Field MEng CITP CEng
www.Zend.To

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