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<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">You are hitting an earlier timeout of Apache rather than of PHP.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Apache documentation, you will need to adjust the timeout.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><a href="https://httpd.apache.org/docs/2.4/mod/mod_proxy.html">https://httpd.apache.org/docs/2.4/mod/mod_proxy.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">A randomly Google’d page discussing the error and possible settings to resolve.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><a href="https://www.ozzu.com/questions/609716/how-to-fix-proxy-fcgierror-70007the-timeout-specified-has-expired">https://www.ozzu.com/questions/609716/how-to-fix-proxy-fcgierror-70007the-timeout-specified-has-expired</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US">Mark<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <zendto-bounces@zend.to>
<b>On Behalf Of </b>Gregg Douglas via ZendTo<br>
<b>Sent:</b> 06 March 2025 10:30<br>
<b>To:</b> ZendTo Users <zendto@zend.to><br>
<b>Cc:</b> Gregg Douglas <douglagm@gmail.com><br>
<b>Subject:</b> [ZendTo] Pickups missing Timeout<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#B3ECFF"><strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">CAUTION: External email.</span></strong><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">
Ensure this message is from a trusted source and exercise caution before clicking links/opening attachments.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi All, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I am not sure what is happening here, but I have a bunch of user's that Pickups are missing. Everything is normal, they get the email notification, click on the link and then the page times out trying to open the Pickup. Even if I access
the Drop off through "Show All Drop-offs", I also get the same timeout.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">In the httpd log, I see this error "(70007)The timeout specified has expired: [client x.x.x.x:61220] AH01075: Error dispatching request to".<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Other pickups work fine, it is just a handful of them that have this issue.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The "max_execution_time" as set by ZendTo is the default "28800". This I believe is in seconds as per the PHP documentation, so I doubt this is ever reached.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Here is an example with the "Web Developer Tools", trace the http request:<br>
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<img border="0" width="542" height="419" style="width:5.6458in;height:4.3645in" id="Picture_x0020_1" src="cid:image001.png@01DB8E84.B6C28430"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Does anyone have some advice on this?<o:p></o:p></p>
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<br>
The University of Aberdeen is a charity registered in Scotland, No SC013683.<br>
Tha Oilthigh Obar Dheathain na charthannas clàraichte ann an Alba, Àir. SC013683.
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