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<p>Long shot,</p>
<p>Did you select the 'send email' option in the request a dropoff
page?<br>
</p>
<div class="moz-cite-prefix">On 24/01/2024 6:52 am, Dale E. Qualls
via ZendTo wrote:<br>
</div>
<blockquote type="cite"
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It’s
never even getting to my Exchange server. It appears to
never be created on the zendto box (which explains why it
never shows up in the log, I guess). I’m going to test it
with a different SMTP server tonight but I don’t see how
that will make a difference.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If
I re-run the install, I ASSUME it will keep all of the
current data (drop-offs, etc…)?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ve
never had to dink around with an install before of zendto,
it just works. I do usually use CentOS but with it being
semi-retired, I went with Ubuntu (which I already hated).<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
ZendTo <a class="moz-txt-link-rfc2396E" href="mailto:zendto-bounces@zend.to"><zendto-bounces@zend.to></a>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 10:32 AM<br>
<b>To:</b> 'ZendTo Users' <a class="moz-txt-link-rfc2396E" href="mailto:zendto@zend.to"><zendto@zend.to></a><br>
<b>Cc:</b> Dale E. Qualls <a class="moz-txt-link-rfc2396E" href="mailto:deq@pattishall.com"><deq@pattishall.com></a><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a
DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ll
check. Never had an issue before and a “Resend Request”
works just fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It’s
mind boggling
</span><span
style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
ZendTo <<a href="mailto:zendto-bounces@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Scott Silva via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 10:20 AM<br>
<b>To:</b> ZendTo Users <<a
href="mailto:zendto@zend.to" moz-do-not-send="true"
class="moz-txt-link-freetext">zendto@zend.to</a>><br>
<b>Cc:</b> Scott Silva <<a
href="mailto:ssilva@sgvwater.com"
moz-do-not-send="true" class="moz-txt-link-freetext">ssilva@sgvwater.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a
DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External
email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">All
I can say is look at the receive connector that it connects
to and see if it has proper permissions.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">I
had to create one with “externally secured”<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
ZendTo <<a href="mailto:zendto-bounces@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 8:16 AM<br>
<b>To:</b> 'ZendTo Users' <<a
href="mailto:zendto@zend.to" moz-do-not-send="true"
class="moz-txt-link-freetext">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a
href="mailto:deq@pattishall.com" moz-do-not-send="true"
class="moz-txt-link-freetext">deq@pattishall.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff"
email isn't sending<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>CAUTION: This email originated from outside your
organization. Exercise caution when opening attachments or
clicking links, especially from unknown senders.<span
style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">SMTPServer,
I’m using my on-prem Exchange server.
<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
ZendTo <<a href="mailto:zendto-bounces@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Scott Silva via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 9:49 AM<br>
<b>To:</b> ZendTo Users <<a
href="mailto:zendto@zend.to" moz-do-not-send="true"
class="moz-txt-link-freetext">zendto@zend.to</a>><br>
<b>Cc:</b> Scott Silva <<a
href="mailto:ssilva@sgvwater.com"
moz-do-not-send="true" class="moz-txt-link-freetext">ssilva@sgvwater.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a
DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External
email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Did
you set “SMTPServer” variable or are you using the php_mail
function?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
ZendTo <<a href="mailto:zendto-bounces@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 7:18 AM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a
href="mailto:deq@pattishall.com" moz-do-not-send="true"
class="moz-txt-link-freetext">deq@pattishall.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff"
email isn't sending<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>CAUTION: This email originated from outside your
organization. Exercise caution when opening attachments or
clicking links, especially from unknown senders.<o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If
I replace the req.php file with the req.php from 5.13, the
request sends.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">However,
when the recipient clicks on the link the page fails (as
there is a lot more going on in the 6.13.3 version).<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Something
must somehow be broken in the req.php but it hasn’t been
modified at all. Maybe something in the email template but
I’m pretty sure that is stock as well. I’ll start digging
into that.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks,
every little bit of info helps!<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<table class="MsoNormalTable"
style="width:100.0%;border-collapse:collapse" width="100%"
cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td style="width:140.25pt;padding:0in 0in 0in 0in"
width="181" valign="bottom">
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="imprintuniqueid"><img id="_x0000_i1025"
src="http://images.pattishall.com/images/pattishalllogo.jpg"
moz-do-not-send="true" border="0"><o:p></o:p></p>
</td>
<td style="width:403.5pt;padding:0in 0in 0in 0in"
width="386">
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="imprintuniqueid"><span
style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
Dale E. Qualls <br>
Director of Information Technology<br>
Pattishall, McAuliffe, Newbury, Hilliard &
Geraldson LLP<br>
200 South Wacker Drive, Suite 2900<br>
Chicago, IL 60606-5896<br>
Direct: (312) 554-7979 Main: (312) 554-8000 Fax:
(312) 554-8015<br>
<a href="mailto:deq@pattishall.com"
title="Click to send email to Dale E. Qualls"
moz-do-not-send="true"
class="moz-txt-link-freetext">deq@pattishall.com</a>
<a href="http://www.pattishall.com"
moz-do-not-send="true">
www.pattishall.com</a></span> <o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in"><br>
</td>
<td style="padding:0in 0in 0in 0in"><br>
</td>
</tr>
</tbody>
</table>
<p class="imprintuniqueid"> <o:p></o:p></p>
<div class="MsoNormal" style="text-align:center" align="center"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr width="100%" size="2" align="center">
</span></div>
<p class="imprintuniqueid"><span
style="font-size:7.5pt;font-family:"Franklin Gothic Medium",sans-serif">The
preceding message and any attachments may contain
confidential information protected by the attorney-client or
other privilege. You may not forward this message or any
attachments without the permission of the sender. If you
believe that it has been sent to you in error, please reply
to the sender that you received the message in error and
then delete it. Nothing in this email message, including the
typed name of the sender and/or this signature block, is
intended to constitute an electronic signature unless a
specific statement to the contrary is included in the
message</span><span
style="font-size:7.5pt;font-family:"Arial",sans-serif">.</span>
<o:p></o:p></p>
<div class="MsoNormal" style="text-align:center" align="center"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr width="100%" size="2" align="center">
</span></div>
<p class="imprintuniqueid"> <o:p></o:p></p>
<div>
<div
style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Elston, Ian <<a href="mailto:I.Elston@bolton.ac.uk"
moz-do-not-send="true" class="moz-txt-link-freetext">I.Elston@bolton.ac.uk</a>>
<br>
<b>Sent:</b> Tuesday, January 23, 2024 9:15 AM<br>
<b>To:</b> ZendTo Users <<a
href="mailto:zendto@zend.to" moz-do-not-send="true"
class="moz-txt-link-freetext">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a
href="mailto:deq@pattishall.com"
moz-do-not-send="true" class="moz-txt-link-freetext">deq@pattishall.com</a>><br>
<b>Subject:</b> RE: [ZendTo] UPDATE - "Request a
DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External
email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Can't
really add anything to this except I built a new box about
3wks ago, and the request dropoff feature seems to work
for me.
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">I
logged in as my local user, requested a dropoff to my
gmail account, the zendto log logs correctly and my gmail
received the email.
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Courier New"">2024-01-23
15:11:22 <ipaddress> [ZendTo]: Info:
request-for-dropoff email delivered successfully from
<me>@bolton.ac.uk to <me>@gmail.com</span><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Version
is 6.13-3 I think.
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">-----------------------------------------------<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ian
Elston<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Senior
Networks officer<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Information
Systems & Technology<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">The
University of Bolton<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a
href="http://www.bolton.ac.uk" moz-do-not-send="true"
class="moz-txt-link-freetext">http://www.bolton.ac.uk</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">-----Original
Message-----<br>
From: ZendTo <<a href="mailto:zendto-bounces@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto-bounces@zend.to</a>>
On Behalf Of Dale E. Qualls via ZendTo<br>
Sent: 23 January 2024 14:45<br>
To: ZendTo Users <<a href="mailto:zendto@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto@zend.to</a>><br>
Cc: Dale E. Qualls <<a href="mailto:deq@pattishall.com"
moz-do-not-send="true" class="moz-txt-link-freetext">deq@pattishall.com</a>><br>
Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email
isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WARNING:
This message originated from outside the University. Use
caution when following links or opening attachments.
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Even
more weirdness.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">If I
“Resend Request” from within the request, the email goes
out just fine and it shows up in the system log.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">I
tried testing with SMTPDebug in preferences.php, but that
ONLY works with the “Resend Request” button when you are
looking at the details of the request (per the comments in
preferences.php you can only test with the “Resend
Request” button). However, when I do this test it shows
the complete conversation with the mailserver, as it
should.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Just
thought I’d add this extra info.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:
Scott Silva <<a href="mailto:ssilva@sgvwater.com"
moz-do-not-send="true" class="moz-txt-link-freetext">ssilva@sgvwater.com</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sent:
Monday, January 22, 2024 5:46 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">To:
ZendTo Users <<a href="mailto:zendto@zend.to"
moz-do-not-send="true" class="moz-txt-link-freetext">zendto@zend.to</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cc:
Dale E. Qualls <<a href="mailto:deq@pattishall.com"
moz-do-not-send="true" class="moz-txt-link-freetext">deq@pattishall.com</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Subject:
RE: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">External
email, exercise caution.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are
you using an internal smart host or other mail system?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">It
might be seeing the external addresses and refusing to
“relay” them…<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">See
if there are any logs on the mail system they are being
forwarded to…<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:
ZendTo <<a
href="mailto:zendto-bounces@zend.to%20%3cmailto:zendto-bounces@zend.to"
moz-do-not-send="true">zendto-bounces@zend.to
<mailto:zendto-bounces@zend.to</a>> > On Behalf
Of Dale E. Qualls via ZendTo<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sent:
Monday, January 22, 2024 3:43 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">To:
ZendTo Users <<a
href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to"
moz-do-not-send="true">zendto@zend.to
<mailto:zendto@zend.to</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cc:
Dale E. Qualls <<a
href="mailto:deq@pattishall.com%20%3cmailto:deq@pattishall.com"
moz-do-not-send="true">deq@pattishall.com
<mailto:deq@pattishall.com</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Subject:
Re: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">CAUTION:
This email originated from outside your organization.
Exercise caution when opening attachments or clicking
links, especially from unknown senders.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Yep.
Just not for a “Request a Drop-off”.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Strange,
right? They never hit my mail server and as I said, they
don’t show in the system log. You get the resulting page
with the drop off codes so it looks like it sends and the
request shows in All Drop-offs but no email ever goes out.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
On Jan 22, 2024, at 5:26 PM, Scott Silva via ZendTo <<a
href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to"
moz-do-not-send="true">zendto@zend.to
<mailto:zendto@zend.to</a>> > wrote:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
External email, exercise caution.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
So emails get sent with regular drop-offs?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
From: ZendTo <<a
href="mailto:zendto-bounces@zend.to%20%3cmailto:zendto-bounces@zend.to"
moz-do-not-send="true">zendto-bounces@zend.to
<mailto:zendto-bounces@zend.to</a>> > On Behalf
Of Dale E. Qualls via ZendTo<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Sent: Monday, January 22, 2024 3:17 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
To: 'ZendTo Users' <<a
href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to"
moz-do-not-send="true">zendto@zend.to
<mailto:zendto@zend.to</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Cc: Dale E. Qualls <<a
href="mailto:deq@pattishall.com%20%3cmailto:deq@pattishall.com"
moz-do-not-send="true">deq@pattishall.com
<mailto:deq@pattishall.com</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Subject: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
CAUTION: This email originated from outside your
organization. Exercise caution when opening attachments or
clicking links, especially from unknown senders.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Howdy, all!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
We can drop off files just fine but if we send a request
for a drop off the email never gets sent and nothing other
than the user authentication (of the person logging in to
send the request) shows up in the system log.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
This is a new server that I built on Ubuntu a month or so
ago.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Any thoughts?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dale
E. Qualls<o:p></o:p></span></p>
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Director
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<fieldset class="moz-mime-attachment-header"></fieldset>
<pre class="moz-quote-pre" wrap="">_______________________________________________
ZendTo mailing list
<a class="moz-txt-link-abbreviated" href="mailto:ZendTo@zend.to">ZendTo@zend.to</a>
<a class="moz-txt-link-freetext" href="http://jul.es/mailman/listinfo/zendto">http://jul.es/mailman/listinfo/zendto</a>
</pre>
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