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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It’s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess).
I’m going to test it with a different SMTP server tonight but I don’t see how that will make a difference.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc…)?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which
I already hated).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <zendto-bounces@zend.to>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 10:32 AM<br>
<b>To:</b> 'ZendTo Users' <zendto@zend.to><br>
<b>Cc:</b> Dale E. Qualls <deq@pattishall.com><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’ll check. Never had an issue before and a “Resend Request” works just fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It’s mind boggling
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Scott Silva via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 10:20 AM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Scott Silva <<a href="mailto:ssilva@sgvwater.com">ssilva@sgvwater.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">All I can say is look at the receive connector that it connects to and see if it has proper permissions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I had to create one with “externally secured”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 8:16 AM<br>
<b>To:</b> 'ZendTo Users' <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a href="mailto:deq@pattishall.com">deq@pattishall.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.<span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">SMTPServer, I’m using my on-prem Exchange server.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Scott Silva via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 9:49 AM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Scott Silva <<a href="mailto:ssilva@sgvwater.com">ssilva@sgvwater.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Did you set “SMTPServer” variable or are you using the php_mail function?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>>
<b>On Behalf Of </b>Dale E. Qualls via ZendTo<br>
<b>Sent:</b> Tuesday, January 23, 2024 7:18 AM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a href="mailto:deq@pattishall.com">deq@pattishall.com</a>><br>
<b>Subject:</b> Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If I replace the req.php file with the req.php from 5.13, the request sends.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Something must somehow be broken in the req.php but it hasn’t been modified at all. Maybe something in the email template but I’m pretty sure that is stock as
well. I’ll start digging into that.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks, every little bit of info helps!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
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<td width="181" valign="bottom" style="width:140.25pt;padding:0in 0in 0in 0in">
<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="imprintuniqueid"><img border="0" id="_x0000_i1025" src="http://images.pattishall.com/images/pattishalllogo.jpg"><o:p></o:p></p>
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<p class="imprintuniqueid"> <o:p></o:p></p>
<p class="imprintuniqueid"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><br>
Dale E. Qualls <br>
Director of Information Technology<br>
Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP<br>
200 South Wacker Drive, Suite 2900<br>
Chicago, IL 60606-5896<br>
Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015<br>
<a href="mailto:deq@pattishall.com" title="Click to send email to Dale E. Qualls">deq@pattishall.com</a>
<a href="http://www.pattishall.com">
www.pattishall.com</a></span> <o:p></o:p></p>
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<p class="imprintuniqueid"> <o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr size="2" width="100%" align="center">
</span></div>
<p class="imprintuniqueid"><span style="font-size:7.5pt;font-family:"Franklin Gothic Medium",sans-serif">The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward
this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed
name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif">.</span>
<o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr size="2" width="100%" align="center">
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<p class="imprintuniqueid"> <o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Elston, Ian <<a href="mailto:I.Elston@bolton.ac.uk">I.Elston@bolton.ac.uk</a>>
<br>
<b>Sent:</b> Tuesday, January 23, 2024 9:15 AM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Dale E. Qualls <<a href="mailto:deq@pattishall.com">deq@pattishall.com</a>><br>
<b>Subject:</b> RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="imprintuniqueid"><span style="color:red">External email, exercise caution.</span><o:p></o:p></p>
<p class="imprintuniqueid"> <o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Courier New"">2024-01-23 15:11:22 <ipaddress> [ZendTo]: Info: request-for-dropoff email delivered successfully from <me>@bolton.ac.uk to <me>@gmail.com</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Version is 6.13-3 I think.
<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-----------------------------------------------<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ian Elston<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Senior Networks officer<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Information Systems & Technology<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The University of Bolton<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.bolton.ac.uk">http://www.bolton.ac.uk</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-----Original Message-----<br>
From: ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>> On Behalf Of Dale E. Qualls via ZendTo<br>
Sent: 23 January 2024 14:45<br>
To: ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
Cc: Dale E. Qualls <<a href="mailto:deq@pattishall.com">deq@pattishall.com</a>><br>
Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">WARNING: This message originated from outside the University. Use caution when following links or opening attachments.
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Even more weirdness.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If I “Resend Request” from within the request, the email goes out just fine and it shows up in the system log.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I tried testing with SMTPDebug in preferences.php, but that ONLY works with the “Resend Request” button when you are looking at the details of the request (per the comments
in preferences.php you can only test with the “Resend Request” button). However, when I do this test it shows the complete conversation with the mailserver, as it should.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Just thought I’d add this extra info.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From: Scott Silva <<a href="mailto:ssilva@sgvwater.com">ssilva@sgvwater.com</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sent: Monday, January 22, 2024 5:46 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To: ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cc: Dale E. Qualls <<a href="mailto:deq@pattishall.com">deq@pattishall.com</a>><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Subject: RE: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">External email, exercise caution.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Are you using an internal smart host or other mail system?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It might be seeing the external addresses and refusing to “relay” them…<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">See if there are any logs on the mail system they are being forwarded to…<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From: ZendTo <<a href="mailto:zendto-bounces@zend.to%20%3cmailto:zendto-bounces@zend.to">zendto-bounces@zend.to <mailto:zendto-bounces@zend.to</a>> > On Behalf Of Dale E. Qualls
via ZendTo<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sent: Monday, January 22, 2024 3:43 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To: ZendTo Users <<a href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to">zendto@zend.to <mailto:zendto@zend.to</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cc: Dale E. Qualls <<a href="mailto:deq@pattishall.com%20%3cmailto:deq@pattishall.com">deq@pattishall.com <mailto:deq@pattishall.com</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Subject: Re: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Yep. Just not for a “Request a Drop-off”.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Strange, right? They never hit my mail server and as I said, they don’t show in the system log. You get the resulting page with the drop off codes so it looks like it sends
and the request shows in All Drop-offs but no email ever goes out.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> On Jan 22, 2024, at 5:26 PM, Scott Silva via ZendTo <<a href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to">zendto@zend.to <mailto:zendto@zend.to</a>> > wrote:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> External email, exercise caution.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> So emails get sent with regular drop-offs?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> From: ZendTo <<a href="mailto:zendto-bounces@zend.to%20%3cmailto:zendto-bounces@zend.to">zendto-bounces@zend.to <mailto:zendto-bounces@zend.to</a>> > On Behalf Of Dale
E. Qualls via ZendTo<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Sent: Monday, January 22, 2024 3:17 PM<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> To: 'ZendTo Users' <<a href="mailto:zendto@zend.to%20%3cmailto:zendto@zend.to">zendto@zend.to <mailto:zendto@zend.to</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Cc: Dale E. Qualls <<a href="mailto:deq@pattishall.com%20%3cmailto:deq@pattishall.com">deq@pattishall.com <mailto:deq@pattishall.com</a>> ><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Subject: [ZendTo] "Request a DropOff" email isn't sending<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Howdy, all!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging
in to send the request) shows up in the system log.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> This is a new server that I built on Ubuntu a month or so ago.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Any thoughts?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><<a href="http://images.pattishall.com/images/pattishalllogo.jpg">http://images.pattishall.com/images/pattishalllogo.jpg</a>>
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dale E. Qualls<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Director of Information Technology<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">200 South Wacker Drive, Suite 2900<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Chicago, IL 60606-5896<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015
<a href="mailto:deq@pattishall.com">deq@pattishall.com</a> <<a href="mailto:deq@pattishall.com">mailto:deq@pattishall.com</a>>
<a href="http://www.pattishall.com">
www.pattishall.com</a> <<a href="http://www.pattishall.com">http://www.pattishall.com</a>>
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></p>
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