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<p class="MsoNormal"><span style="font-size:11.0pt">See if date and time is correct on PC?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> ZendTo <zendto-bounces@zend.to>
<b>On Behalf Of </b>Travis Zimmerman via ZendTo<br>
<b>Sent:</b> Monday, September 11, 2023 10:59 AM<br>
<b>To:</b> ZendTo Users <zendto@zend.to><br>
<b>Cc:</b> Travis Zimmerman <tzimmerman@fsu.edu><br>
<b>Subject:</b> [ZendTo] user upload error<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.<span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I’ve got a user who is reporting getting constantly an upload error about “Failed to read your verification information. Your drop-off session has probably expired. Please start again.”
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">According to them they’ve gotten this error from several different browsers and after clearing cache.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Works for them on their phone but not their PC.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Any other ideas on what I can have her do? Beyond asking her “Have you tried turning it off and on again?”.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">------------------------------------------------------<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Travis Zimmerman<span class="apple-tab-span"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="mailto:tzimmerman@fsu.edu">tzimmerman@fsu.edu</a><span class="apple-tab-span"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">850-645-8030<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Linux Enterprise Applications & Systems<span class="apple-tab-span"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="mailto:its-linuxadmins@fsu.edu">its-linuxadmins@fsu.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Information Technology Services, Florida State University<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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