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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m having an issue with a particular file not uploading. All other files I’ve tested work, but a small file being uploaded by a person outside our company receives this error message:<br>
<br>
“Sorry, I failed to drop-off your files! Note that you cannot drop-off directories, only files.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The file is a single .exe file that is less than 1MB, and it fails during the “Uploading…” stage. My only guess is that it is getting flagged as a virus, but I cannot find any detection logs. Is this the error that will be shown in the
event of a detection? If so, is there any way to view that in the logs? Or, barring that, is there anything else that could cause someone to see this error? There doesn’t even seem to be a record of the upload attempt in the logs.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Brian<o:p></o:p></p>
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