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<p class="MsoNormal"><span style="color:#1F497D">Just to provide some additional insight, I have done the following without success:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Downloaded the full installer and ran it. Said No to everything except the ClamAV installation. It completed successfully but problem still exists<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">Then I manually ran the 3-clamav.sh – it completed successfully but I am still failing the scan after an upload<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Any assistance on this is greatly appreciated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> ZendTo [mailto:zendto-bounces@zend.to] <b>On Behalf Of
</b>Marlon Deerr via ZendTo<br>
<b>Sent:</b> Tuesday, September 28, 2021 11:35 AM<br>
<b>To:</b> ZendTo Users <zendto@zend.to><br>
<b>Cc:</b> Marlon Deerr <MDeerr@hshlawyers.com><br>
<b>Subject:</b> [ZendTo] Error: Virus scan of dropped-off files<br>
<b>Importance:</b> High<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am running version 6.11-2 for ZendTo. I recently performed an upgrade from version 6.09 to 6.11-2 and everything appeared to complete just fine during the upgrade.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are now receiving errors when dropping off files for someone. The virus scan fails with. Below is a snippet of the error that is logged and the pic below is what we receive after clicking the “Drop-off Files” button. I ssh’d into the
server and browsed to /var/run/clamav and there is nothing in that folder at all. Does that mean clamav is no longer installed? Can I do a manual re-install of it using “apt-get install clamav” or is there another preferred method?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">failed with ERROR: Could not connect to clamd on LocalSocket /var/run/clamav/clamd.ctl: No such file or directory ERROR: Could not connect to clamd on LocalSocket /var/run/clamav/clamd.ctl:
No such file or directory ERROR: Could not connect to clamd on LocalSocket /var/run/clamav/clamd.ctl: No such file or directory ----------- SCAN SUMMARY ----------- Infected files: 0 Total errors: 3 Time: 0.000 sec (0 m 0 s) Start Date: 2021:09:28 11:13:26
End Date: 2021:09:28 11:13:26<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="567" height="435" id="Picture_x0020_1" src="cid:image001.png@01D7B461.7D027760"><o:p></o:p></p>
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