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<p class="MsoNormal">Hi all, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hoping for a bit of guidance, the person in my team who usually looks after our implementation of ZendTo is on paternity leave and I have a user issue.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A user is trying to drop off an .mp4 file, but are getting the error “The attempt to virus-scan your drop-off failed. Please notify the system administrator”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are running v 6.09-1, where would I be best to start to look at logs to try and work out the issue please?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.leedsbeckett.ac.uk/"><span style="font-family:"Times New Roman",serif;color:#753BBD;mso-fareast-language:EN-GB;text-decoration:none"><img border="0" width="188" height="113" style="width:1.9583in;height:1.175in" id="Picture_x0020_7" src="cid:image001.png@01D740D1.AD681120" alt="Leeds Beckett University"></span></a><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><img border="0" width="37" height="113" style="width:.3833in;height:1.175in" id="Picture_x0020_8" src="cid:image002.png@01D740D1.AD681120" alt="Leeds Beckett University"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#753BBD;mso-fareast-language:EN-GB">Paul Hartshorne</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><br>
</span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">Infrastructure Operations Manager</span></b><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><br>
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">IT Services</span><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><br>
<br>
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">The Grange 104, Headingley Campus, LS6 3QX</span><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"><br>
</span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">Tel: </span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">0113 81 25722</span><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"> </span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">Mob: </span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:EN-GB">07825
010 387</span><span style="font-family:"Times New Roman",serif;mso-fareast-language:EN-GB"> <o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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