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    Damien,<br>
    <br>
    Have you switched to php-fpm? (If that means nothing to you, the
    answer is "no" :-)<br>
    <br>
    It sounds like you haven't got the mod_php Apache module loaded.<br>
    You could try running Stage 2 of the ZendTo Installer again.
    Redownload the Installer via zend.to, unpack it, cd into the
    "Ubuntu-Debian" directory and run the script whose name starts with
    "2". That will reinstall the correct PHP modules for you, which may
    help.<br>
    <br>
    But I'm then unsure as to why an incognito session would help. That
    implies it's a browser cache problem or a cookie problem.<br>
    <br>
    Anyone else seen these symptoms?<br>
    <br>
    Cheers,<br>
    Jules.<br>
    <br>
    <div class="moz-cite-prefix">On 01/10/2020 20:09, Solodow, Damien
      via ZendTo wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:WM!584e6173d5732095707ab64cbcacfee434a722296d1993c24766ee711057fd247412d46f36c0553b4e7f2b47794ba8e5!@mx.jul.es">
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        <p class="MsoNormal">ZendTo 6.05-4 on Ubuntu 18.04.5 LTS<o:p></o:p></p>
        <p class="MsoNormal">Things have been humming along, and was
          looking to upgrade it to 20.04 LTS.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">Took a snapshot pre-upgrade, did the
          do-release-upgrade.<o:p></o:p></p>
        <p class="MsoNormal">Ran into weird stuff and reverted to
          snapshot.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">It seems like folks who hit the site while
          it was in whatever wonky state 20.04 created are now having an
          issue accessing the site.<o:p></o:p></p>
        <p class="MsoNormal">When they hit it, it downloads a file
          called “download” which looks to be index.php<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">However if you hit the site from a
          different browser or an incognito session, it works as
          expected.<o:p></o:p></p>
        <p class="MsoNormal">That *<b>seems</b>* like a cookie related
          thing, but I’m trying to see if there is anything we can do
          aside from deal with “if the site doesn’t load clear your
          cookies and try again” for a while.
          <span style="font-family:"Segoe UI
            Emoji",sans-serif">☹</span><o:p></o:p></p>
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                              style="font-size:1.0pt;color:#000001"> </span><span
style="font-size:1.0pt;font-family:remialcxesans;color:white">​</span><span
                              style="font-size:1.0pt;color:#000001"><o:p></o:p></span></p>
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                            style="width:6.25in" width="600"
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                                    cellspacing="0" cellpadding="0"
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                                              class="MsoNormalTable"
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                                                  <td style="padding:0in
                                                    0in 5.25pt 0in">
                                                    <p class="MsoNormal"
style="text-align:center" align="center"><a href="https://gaylor.com/"
                                                        target="_blank"
moz-do-not-send="true"><span
                                                          style="font-size:1.0pt;font-family:"Times
                                                          New
                                                          Roman",serif;color:blue;text-decoration:none"><img
style="width:1.8125in;height:.4166in" id="_x0000_i1029"
src="file:///C:/Users/dsolodow/AppData/Roaming/Microsoft/Signatures/IS%20Internal_files/image001.png"
                                                          alt="Gaylor
                                                          Electric logo"
moz-do-not-send="true" width="174" height="40" border="0"></span></a><span
style="font-size:1.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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                                              class="MsoNormalTable"
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                                                    style="padding:4.5pt
                                                    0in 0in 0in"
                                                    valign="top">
                                                    <div align="center">
                                                      <table
                                                        class="MsoNormalTable"
                                                        cellspacing="0"
                                                        cellpadding="0"
                                                        border="0">
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                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="bottom">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
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                                                          <td
                                                          style="padding:0in
                                                          6.0pt 0in 0in"
valign="bottom">
                                                          <p
                                                          class="MsoNormal"><a
href="https://gaylor.com/" target="_blank" moz-do-not-send="true"><span
style="font-size:1.0pt;font-family:"Times New
                                                          Roman",serif;color:blue;text-decoration:none"><img
style="width:.2916in;height:.2916in" id="_x0000_i1028"
src="file:///C:/Users/dsolodow/AppData/Roaming/Microsoft/Signatures/IS%20Internal_files/image002.jpg"
                                                          alt="Gaylor
                                                          Electric
                                                          Website"
                                                          moz-do-not-send="true"
                                                          width="28"
                                                          height="28"
                                                          border="0"></span></a><span
style="font-size:1.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
                                                          </td>
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                                                          </tbody>
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                                                          </td>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
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                                                          <td
                                                          style="padding:0in
                                                          6.0pt 0in
                                                          6.0pt"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"><a
href="https://www.facebook.com/gaylorelectric" target="_blank"
                                                          moz-do-not-send="true"><span
style="font-size:1.0pt;font-family:"Times New
                                                          Roman",serif;color:blue;text-decoration:none"><img
style="width:.2708in;height:.2708in" id="_x0000_i1027"
src="file:///C:/Users/dsolodow/AppData/Roaming/Microsoft/Signatures/IS%20Internal_files/image003.png"
                                                          alt="Facebook"
moz-do-not-send="true" width="26" height="26" border="0"></span></a><span
style="font-size:1.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
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                                                          <td
                                                          style="padding:0in
                                                          6.0pt 0in
                                                          6.0pt"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"><a
href="https://www.twitter.com/gaylorelectric" target="_blank"
                                                          moz-do-not-send="true"><span
style="font-size:1.0pt;font-family:"Times New
                                                          Roman",serif;color:blue;text-decoration:none"><img
style="width:.2708in;height:.2708in" id="_x0000_i1026"
src="file:///C:/Users/dsolodow/AppData/Roaming/Microsoft/Signatures/IS%20Internal_files/image004.png"
                                                          alt="Twitter"
moz-do-not-send="true" width="26" height="26" border="0"></span></a><span
style="font-size:1.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
                                                          </td>
                                                          </tr>
                                                          </tbody>
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                                                          </td>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 6.0pt"
                                                          valign="top">
                                                          <p
                                                          class="MsoNormal"><a
href="https://www.linkedin.com/company/gaylor-inc-/" target="_blank"
                                                          moz-do-not-send="true"><span
style="font-size:1.0pt;font-family:"Times New
                                                          Roman",serif;color:blue;text-decoration:none"><img
style="width:.2708in;height:.2708in" id="_x0000_i1025"
src="file:///C:/Users/dsolodow/AppData/Roaming/Microsoft/Signatures/IS%20Internal_files/image005.png"
                                                          alt="LinkedIn"
moz-do-not-send="true" width="26" height="26" border="0"></span></a><span
style="font-size:1.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
                                                          </td>
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                                </td>
                                <td style="border:none;border-left:solid
                                  #0057B8 2.25pt;padding:0in 0in 0in
                                  7.5pt" valign="top">
                                  <table class="MsoNormalTable"
                                    cellspacing="0" cellpadding="0"
                                    border="0">
                                    <tbody>
                                      <tr>
                                        <td style="padding:0in 0in 0in
                                          0in" valign="top">
                                          <table class="MsoNormalTable"
                                            cellspacing="0"
                                            cellpadding="0" border="0">
                                            <tbody>
                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in">
                                                  <p class="MsoNormal"
                                                    style="line-height:14.0pt;mso-line-height-rule:exactly"><b><span
style="color:#000001">Damien Solodow<o:p></o:p></span></b></p>
                                                </td>
                                              </tr>
                                            </tbody>
                                          </table>
                                        </td>
                                      </tr>
                                      <tr>
                                        <td style="padding:0in 0in 0in
                                          0in" valign="top">
                                          <table class="MsoNormalTable"
                                            cellspacing="0"
                                            cellpadding="0" border="0">
                                            <tbody>
                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in"
                                                  valign="top">
                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
                                                      <tr>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><b><span
                                                          style="color:#000001">IS System Administrator<o:p></o:p></span></b></p>
                                                        </td>
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                                                </td>
                                              </tr>
                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in"
                                                  valign="top">
                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
                                                      <tr>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">Gaylor Electric, Inc.<o:p></o:p></span></p>
                                                        </td>
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                                                </td>
                                              </tr>
                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in"
                                                  valign="top">
                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
                                                      <tr>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">5750 Castle Creek Pkwy N Drive, Suite 400<o:p></o:p></span></p>
                                                        </td>
                                                      </tr>
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                                                  </table>
                                                </td>
                                              </tr>
                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in"
                                                  valign="top">
                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
                                                      <tr>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">Indianapolis<o:p></o:p></span></p>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">, <o:p></o:p></span></p>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">IN<o:p></o:p></span></p>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">. <o:p></o:p></span></p>
                                                          </td>
                                                          </tr>
                                                          </tbody>
                                                          </table>
                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">46250<o:p></o:p></span></p>
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                                              <tr>
                                                <td style="padding:0in
                                                  0in 0in 0in"
                                                  valign="top">
                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
                                                      <tr>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">O: <a
href="tel:317.815.3103" target="_blank" moz-do-not-send="true"><span
                                                          style="color:#000001;text-decoration:none">317.815.3103</span></a> <o:p></o:p></span></p>
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                                                          </table>
                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">| <o:p></o:p></span></p>
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                                                        </td>
                                                        <td
                                                          style="padding:0in
                                                          0in 0in 0in"
                                                          valign="top">
                                                          <table
                                                          class="MsoNormalTable"
cellspacing="0" cellpadding="0" border="0">
                                                          <tbody>
                                                          <tr>
                                                          <td
                                                          style="padding:0in
                                                          0in 0in 0in">
                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><span
                                                          style="color:#000001">M: <a
href="tel:317.506.8521" target="_blank" moz-do-not-send="true"><span
                                                          style="color:#000001;text-decoration:none">317.506.8521</span></a><o:p></o:p></span></p>
                                                          </td>
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                                                <td style="padding:0in
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                                                  <table
                                                    class="MsoNormalTable"
                                                    cellspacing="0"
                                                    cellpadding="0"
                                                    border="0">
                                                    <tbody>
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                                                        <td
                                                          style="padding:0in
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                                                          <p
                                                          class="MsoNormal"
style="line-height:14.0pt;mso-line-height-rule:exactly"><b><span
                                                          style="font-size:12.0pt;color:red"><a
href="https://help.gaylor.com/" target="_blank" title="Gaylor Electric,
                                                          Inc. Helpdesk"
moz-do-not-send="true"><span style="color:red;text-decoration:none">317.759.0077 </span></a><a
href="https://help.gaylor.com/" target="_blank" title="Gaylor Electric,
                                                          Inc. Helpdesk"
moz-do-not-send="true"><span style="color:red;text-decoration:none">emergency </span></a><a
href="https://help.gaylor.com/" target="_blank" title="Gaylor Electric,
                                                          Inc. Helpdesk"
moz-do-not-send="true"><span style="color:red;text-decoration:none">IS support</span></a><o:p></o:p></span></b></p>
                                                        </td>
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        <p class="MsoNormal"><o:p> </o:p></p>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
ZendTo mailing list
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    <br>
    <pre class="moz-signature" cols="72">Jules

-- 
Julian Field MEng CEng CITP MBCS MIEEE MACM

The current UK shipping forecast:
Fair Isle, Faeroes, Southeast Iceland: Cyclonic 5 to 7, occasionally gale 8 at
first in Fair Isle. Moderate or rough, occasionally very rough at first except
in Southeast Iceland. Rain. Good, occasionally poor.

<a class="moz-txt-link-abbreviated" href="http://www.Zend.To">www.Zend.To</a>
Twitter: @JulesFM
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