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<p class="MsoNormal"><span lang="EN-CA">Hi Jules,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">I was testing ZendTo. I wanted to see what the log files will report when a user is locked out after 10 unsuccessful login attempts. I noticed that the log file (I think) is incorrectly reporting that a user was not unlocked
after administratively unlocking the account, when in fact the user was successfully unlocked. Here are the steps I performed.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Purposely attempted to log in as a user with incorrect password 10 times<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Logged in as an admin user and examined the System Logs<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">System Log file successfully identified this locked user<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Clicked on “Unlock User” from the main screen and selected the user to unlock and unlocked her<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Examined the System Logs again, but this time it said “<b>Failed to unlock user $user as did not match usernameRegexp from preferences.php</b>”<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Logged out as the administrator user<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">7.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Tried logged in as this “supposedly” locked user
<b>BUT</b> the login was successful.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">Does this mean that the System Log file is incorrectly reporting that the user was not unlocked, when in fact the user was unlocked?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-CA">ALSO:</span></b><span lang="EN-CA"> Feature Request (if possible)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">When a user is approaching the maximum allowed failed login attempts can you include a message that<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">Warns the user that you have x more attempts before you get locked out (where x is a number)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-CA"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-CA">After the user has failed to login after 10 attempts, instead of just saying “Authentication Error. The username or password was incorrect”, can it not say something like “Authentication Error. You have attempted
more than the allowed failed attempts to log in. Your account therefore has been locked. Please contact your administrator to have it unlocked”<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">While testing this feature above, I found that I was not keeping track of how many times I made a failed login and must have tried over and over again waiting for a message to let me now that I was locked out. I think
having such a message will help reduce IT Tickets from staff wondering why they can’t log in. They may not even know they have been locked out.<o:p></o:p></span></p>
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