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<body style="font: 10pt/normal Segoe UI; color: rgb(0, 0, 0); font-size-adjust: none; font-stretch: normal;"><div class="GroupWiseMessageBody" id="GroupWiseSection_1546984480000_KLE@msktd.com_1FEF159614D20000B1ED8700B3004500_"><div>Good catch! I've seen a number of people asking about that error - including myself a while back. I didn't remember how I fixed mine so I didn't respond. But I'm keeping this for reference.</div><div><br>Ken<br></div><div class="GroupWiseMessageBody" id="GroupWiseSection_1546984479000_KLE@msktd.com_1FEF159614D20000B1ED8700B3004500_"><span class="GroupwiseReplyHeader">>>> "Brumm, Robert via ZendTo" <zendto@zend.to> 1/8/2019 4:49 PM >>><br></span><div><div>I found the answer to my problem. I was looking over the </div><div>zendto_error.log file and saw that for some reason the system couldn't </div><div>access thel logo I set in the zendto.conf file.</div><div><br></div><div>ServiceEmailLogoFile = "logo.png"</div><div><br></div><div>When I put an # in front of that line and restarted Apache, all is well. </div><div>I guess I'll worry about that logo later.</div><div><br></div><div>Zendto is cool and I'm glad it's free and all, but troubleshooting can </div><div>be a nightmare based on the error messages. Lesson learned. Always </div><div>review the apache log files at var/log/apache2. If there is an error </div><div>there, it might be affecting something that might not seem related at </div><div>first glance.</div><div><br></div><div><br></div><div>On 1/7/2019 11:53 AM, Brumm, Robert via ZendTo wrote:</div><div>> Can I get some help troubleshooting this error message? When </div><div>> attempting to drop off files, we get, "Sorry, I failed to drop-off </div><div>> your files! Note that you cannot drop-off directories, only files."</div><div>></div><div>> I was trying to upload a single MS Word Doc.</div><div>></div><div><br></div><div>-- </div><div>CONFIDENTIALITY NOTICE:</div><div>This e-mail may contain trade secrets or </div><div>privileged, undisclosed or</div><div>otherwise confidential information. If you have </div><div>received this e-mail</div><div>in error, you are hereby notified that any review, </div><div>copying or</div><div>distribution of this message in whole or in part is strictly</div><div><br></div><div>prohibited. Please inform the sender immediately and destroy the</div><div>original </div><div>transmittal. Thank you for your cooperation.</div><div><br></div><div>_______________________________________________</div><div>ZendTo mailing list</div><div>ZendTo@zend.to</div><a href="http://jul.es/mailman/listinfo/zendto">http://jul.es/mailman/listinfo/zendto</a><div><br></div></div></div></div></body></html>