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<p class="MsoNormal"><span lang="EN-GB" style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-fareast-language:EN-US">As 95% of the posts in this
<span class="SpellE">mailinglist</span> :)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman";color:#1F497D;mso-ansi-language:EN-GB;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US"> ZendTo [mailto:zendto-bounces@zend.to]
<b>On Behalf <span class="GramE">Of</span> </b>Marcos Parrell Solà via ZendTo<br>
<b>Sent:</b> 26 November 2018 12:46<br>
<b>To:</b> David Jones <djones@ena.com><span class="GramE">;</span> Ken Etter <kle@msktd.com><br>
<b>Cc:</b> Marcos Parrell Solà <marcos.parrell@deiser.com>; zendto@zend.to<br>
<b>Subject:</b> Re: [ZendTo] Drop-off issues<o:p></o:p></span></p>
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</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">So sorry guys, all the problems came due a typo in zendto preferences…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-outline-level:1"><b><span lang="EN-US" style="mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="mso-ansi-language:EN-US"> Marcos Parrell Solà
<br>
<b>Sent:</b> Friday, November 23, 2018 8:24 AM<br>
<b>To:</b> David Jones <<a href="mailto:djones@ena.com">djones@ena.com</a>>; Ken Etter <<a href="mailto:kle@msktd.com">kle@msktd.com</a>><br>
<b>Cc:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a><br>
<b>Subject:</b> RE: [ZendTo] Drop-off issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">Many thanks for your answers Ken and David,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">Nothing to do with DNS, we have set the hostname and fqdn resolutions on /etc/hosts (also on client side), also hostname is set on /etc/hostname. We are running ZendTo over SSL using wildcard
certificates… same configuration works properly with previous versions of ZendTo.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">I also have find another problem, some action malformed the url…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__zendto.mydomain.com_zendto.mydomain.com_pickup&d=DwMFAw&c=BhoZNBgU_N7M6f8L4tuvBQ&r=VYKXIp3xrNWb2nnlxuNnzWTAzLHGEEsHiJ4tlqQ7gUI&m=Mpt3L9DQ3q-Pf5J-TIH-kYiVESoZJxWJ7Ch63CN2iR4&s=ZBwQGgg5QJXgYQCi5fXo1i5AQmcYqCMWgoANjQJ5DtA&e=">https://zendto.mydomain.com/zendto.mydomain.com/pickup</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">https:// zendto.mydomain.com/ zendto.mydomain.com/verify<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">I faced this problem previously when using logo link and home button but it has been resolved once I have updated the /etc/hostname file, however, actions like pickup or verify, do not
know if there are others, are generating the problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-outline-level:1"><b><span lang="EN-US" style="mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="mso-ansi-language:EN-US"> David Jones <<a href="mailto:djones@ena.com">djones@ena.com</a>>
<br>
<b>Sent:</b> Thursday, November 22, 2018 11:49 PM<br>
<b>To:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a>; Ken Etter <<a href="mailto:kle@msktd.com">kle@msktd.com</a>><br>
<b>Cc:</b> Marcos Parrell Solà <<a href="mailto:marcos.parrell@deiser.com">marcos.parrell@deiser.com</a>><br>
<b>Subject:</b> Re: [ZendTo] Drop-off issues<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black;mso-ansi-language:EN-US">If you need to test a website before changing DNS, put a local /etc/hosts file to test by name to make sure host
headers are matching what you expect.<o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black;mso-ansi-language:EN-US">Dave Jones<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Arial",sans-serif;color:black;mso-ansi-language:EN-US"><o:p> </o:p></span></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal" style="mso-outline-level:1"><b><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="color:black;mso-ansi-language:EN-US"> Ken Etter <<a href="mailto:kle@msktd.com">kle@msktd.com</a>><br>
<b>Sent:</b> Thursday, November 22, 2018 3:10:34 PM<br>
<b>To:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a><br>
<b>Cc:</b> <a href="mailto:marcos.parrell@deiser.com">marcos.parrell@deiser.com</a>; David Jones<br>
<b>Subject:</b> Re: [ZendTo] Drop-off issues</span><span lang="EN-US" style="mso-ansi-language:EN-US">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">How are you accessing the site? I was testing by IP address and got this error. I was doing that because I hadn't moved dns from the existing production site to the new one. After adjusting
dns and accessing the site by name instead of ip, things worked correctly. <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="mso-ansi-language:EN-US">Ken <br>
<br>
Sent from my iPhone<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="mso-ansi-language:EN-US"><br>
On Nov 22, 2018, at 3:31 PM, David Jones via ZendTo <<a href="mailto:zendto@zend.to">zendto@zend.to</a>> wrote:<o:p></o:p></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">Not sure then. Anything show up in the /var/log/httpd/* logs when this happens? Have you tried "display_errors = On" in /etc/php.ini and restarting
httpd?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-outline-level:1"><b><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="color:black;mso-ansi-language:EN-US"> Marcos Parrell Solà <<a href="mailto:marcos.parrell@deiser.com">marcos.parrell@deiser.com</a>><br>
<b>Sent:</b> Thursday, November 22, 2018 11:30 AM<br>
<b>To:</b> David Jones<br>
<b>Cc:</b> ZendTo Users<br>
<b>Subject:</b> RE: Drop-off issues</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">It seems not to be the problem this time, what I have in /etc/groups is:<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">apache:x:48:clamscan</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">clamupdate:x:995:</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">virusgroup:x:994:clamupdate,clamscan,apache<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">clamscan:x:993:clamupdate,apache<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Permissions on /var/zendto/<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES"> </span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">drwxrwxr-x. 8 root apache 135 Nov 22 18:14 .<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">drwxr-xr-x. 21 root root 4096 Nov 22 11:26 ..<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 3 apache apache 62 Nov 22 11:34 cache</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 2 apache apache 6 Nov 22 16:23 dropoffs</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 2 apache apache 6 Nov 22 11:26 incoming</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 2 apache apache 6 Nov 22 11:26 library</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 2 apache apache 4096 Nov 22 11:26 rrd</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">drwxr-xr-x. 2 apache apache 4096 Nov 22 17:04 templates_c</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="ES" style="font-size:12.0pt;color:black;mso-ansi-language:ES">-rw-rw-r--. 1 apache apache 87 Nov 22 11:34 zendto.log</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">-rw-r--r--. 1 apache apache 23552 Nov 22 11:34 zendto.sqlite<o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
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<p class="xmsonormal" style="mso-outline-level:1"><b><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> David Jones <<a href="mailto:djones@ena.com">djones@ena.com</a>>
<br>
<b>Sent:</b> Thursday, November 22, 2018 5:33 PM<br>
<b>To:</b> ZendTo Users <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Cc:</b> Marcos Parrell Solà <<a href="mailto:marcos.parrell@deiser.com">marcos.parrell@deiser.com</a>><br>
<b>Subject:</b> Re: Drop-off issues<o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
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<p><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">I think this could be the same clamav problem that I had and Jules recently posted about so look back in the recent archives. The ClamAV package on C7 changed recently causing the apache user
to be added to the virusgroup. Add it and restart httpd to see if that solves your problem.<o:p></o:p></span></p>
<p><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">/etc/group<o:p></o:p></span></p>
<p><span lang="EN-US" style="color:black;mso-ansi-language:EN-US">=========<o:p></o:p></span></p>
<p class="xmsonormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">virusgroup:x:XXX:clamupdate,clamscan,apache<o:p></o:p></span></p>
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<p class="xmsonormal" style="mso-outline-level:1"><b><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">From:</span></b><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> ZendTo <<a href="mailto:zendto-bounces@zend.to">zendto-bounces@zend.to</a>>
on behalf of Marcos Parrell Solà via ZendTo <<a href="mailto:zendto@zend.to">zendto@zend.to</a>><br>
<b>Sent:</b> Thursday, November 22, 2018 9:42 AM<br>
<b>To:</b> <a href="mailto:zendto@zend.to">zendto@zend.to</a><br>
<b>Cc:</b> Marcos Parrell Solà<br>
<b>Subject:</b> [ZendTo] Drop-off issues <o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
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<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Hello and sorry if this issue has been addressed before,<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">We have installed ZendTo from scratch over a new installation of CentOS 7 minimal and using the ZendTo installer, everything goes fine but we are experiencing
issues when dropping-off the files, does not matter whatever you try to send, we always receive the same failure message and the logs does not through any error:<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Sorry, I failed to drop-off your files!<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Note that you cannot drop-off directories, only files<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">The error appears when the drop-off progress bar reach the 100% but I have note that no file is placed on incoming folder during the upload… and ff course,
we are not sending folders.<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">I have seen someone reporting on last march the same issue (
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__jul.es_pipermail_zendto_2018-2DMarch_003156.html&d=DwMFAw&c=BhoZNBgU_N7M6f8L4tuvBQ&r=VYKXIp3xrNWb2nnlxuNnzWTAzLHGEEsHiJ4tlqQ7gUI&m=Mpt3L9DQ3q-Pf5J-TIH-kYiVESoZJxWJ7Ch63CN2iR4&s=hkoZnTBy2qNjImJNd9kIQQ7lmqzol1XfVYMiir3Nyco&e=">
http://jul.es/pipermail/zendto/2018-March/003156.html</a> ) but he receive not answer, do you noticed this issue before?, is there anything I can check?<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">I keep investigating but any clue will be appreciated!.<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US"> <o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Best regards and many thanks in advance,<o:p></o:p></span></p>
<p class="xxmsonormal"><span lang="EN-US" style="font-size:12.0pt;color:black;mso-ansi-language:EN-US">Marcos.<o:p></o:p></span></p>
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