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Ken,<br>
<br>
I have just built a ZendTo VM from scratch using the exact same
version of Ubuntu you did, and the current production release of
ZendTo (as installed by my Installer).<br>
It worked absolutely fine for me.<br>
Attached is the PDF log of what I did, so you can read through it.<br>
<br>
I didn't have to change the server name, as I had already set the
FQDN to the same name in the Ubuntu networking setup (as documented
in the PDF).<br>
And I didn't touch *anything* after running the Installer, including
zendto.conf, preferences.php and the Apache config.<br>
<br>
I would be starting to suspect your preferences.php settings. What
happens if you check the serverRoot is right, and make sure that
Apache config matches. Otherwise just use the preferences.php as the
Installer leaves it.<br>
<br>
On a VM with only 1GB, the current production release probably won't
be able to encrypt a drop-off. I've reduced the memory requirements
for that in the latest betas, but in the mean time you will probably
need at least 2GB RAM to be able to use encryption.<br>
<br>
Cheers,<br>
Jules.<br>
<br>
<div class="moz-cite-prefix">On 26/10/2018 09:20, Jules Field wrote:<br>
</div>
<blockquote type="cite"
cite="mid:c8b4304f-0887-a7aa-83ca-45087023548c@Zend.To">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
Ken,<br>
<br>
This is really odd. I did thoroughly test the Installer on every
supported version of every flavour of Linux that I say it works
on. I've got dozens of old VMs to prove it. :-/<br>
<br>
I'm downloading 16.04.3 (amd64) right now, and will walk through
the same steps as you listed below.<br>
<br>
I'll let you know the results as soon as I've built it.<br>
<br>
Cheers,<br>
Jules.<br>
<br>
<div class="moz-cite-prefix">On 25/10/2018 17:57, Ken Etter wrote:<br>
</div>
<blockquote type="cite"
cite="mid:WM!1a19c4fa6d8a44905a55de649ff4eb370cc0032017d576ee6720f5f98665a8375440856f4d742e4b1e7ccee51f4c0d8d!@mx.jul.es">
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<div>Jules,</div>
<div>I just finished setting up a brand new VM and I get the
same error message! This makes no sense! Any thoughts?</div>
<div>* installed Ubuntu 16.04.3 as a basic server</div>
<div>* configured networking</div>
<div>* installed openssh-server</div>
<div>* patched server to 16.04.5</div>
<div>* downloaded your installer and ran it</div>
<div> used most defaults except I had to specify the
smtp server and the address of the site</div>
<div> the site address defaulted to <a
href="https://server_name" moz-do-not-send="true">https://server_name</a>
and I changed it to <a href="https://transfer.msktd.com"
moz-do-not-send="true">https://transfer.msktd.com</a></div>
<div>* modified preferences.php and zendto.conf for my
settings</div>
<div>* reboot</div>
<div>* login to site and attempt a drop off and I get the same
error as my upgraded site</div>
<div><br>
</div>
<div>What could possibly be wrong in what I did?</div>
<div><br>
</div>
<div>Ken<br>
</div>
<div class="GroupWiseMessageBody"
id="GroupWiseSection_1540486321000_kle@msktd.com_1FEF159614D20000B1ED8700B3004500_"><span
class="GroupwiseReplyHeader">>>> Jules Field <a
class="moz-txt-link-rfc2396E"
href="mailto:Jules@Zend.To" moz-do-not-send="true"><Jules@Zend.To></a>
10/25/2018 11:41 AM >>><br>
</span>
<div><span style="background-color: rgb(255, 255, 255);"
bgcolor="#FFFFFF" text="#000000">> Edit your
/etc/passwd file to set the shell for your Apache user
to /bin/bash.
<div><br>
</div>
<div> Then "pwconv" so the change takes effect.</div>
<div> Then try this</div>
<tt> su - apache</tt> (or whatever user your Apache is
running as)
<div><br>
</div>
<tt> clamdscan /var/zendto/*</tt><tt>
<div><br>
</div>
</tt><tt> clamdscan --fdpass /var/zendto/*</tt><tt>
<div><br>
</div>
</tt><tt> exit</tt>
<div><br>
</div>
<div> What happened? Did the virus scans both complete
successfully?</div>
<div> </div>
<div> If not, and you're running CentOS/RedHat 7, try
this and then give the above another try:</div>
<tt> groupmems --group virusgroup --add apache</tt><tt>
<div><br>
</div>
</tt><tt> systemctl restart httpd</tt>
<div><br>
</div>
<div> </div>
<div> I added that extra groupmems command to the
Installer a day or two ago when I discovered that
RedHat/CentOS had changed their group membership rules
in an update.</div>
<div> </div>
<div> Any improvement?</div>
<div> </div>
<div> Cheers,</div>
<div> Jules.</div>
<div> </div>
<div> P.S. Otherwise, if you can give me remote ssh
access I can login myself and take a look for you. I
would be interested to see what it is, if it's not any
of the above.</div>
<div> </div>
<div class="moz-cite-prefix">On 25/10/2018 16:22, Ken
Etter wrote:<br>
</div>
<blockquote
cite="mid:WM!5c5e7912e38d38093363f9fd1a4bc146ba7523a8f586ba634916e6e7160d966b959d7d14eb5d79a0739b635ee05433d6!@mx.jul.es"
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<div>Yep, PHP 7.2 is installed. I've run through the
installer multiple times now. No change, still get
the error.</div>
<div>Ken<br>
</div>
<div class="GroupWiseMessageBody"
id="GroupWiseSection_1540480866000_kle@msktd.com_1FEF159614D20000B1ED8700B3004500_"><span
class="GroupwiseReplyHeader">>>> Jules
Field <a class="moz-txt-link-rfc2396E"
href="mailto:Jules@Zend.To"
moz-do-not-send="true"><Jules@Zend.To></a>
10/25/2018 11:15 AM >>><br>
</span>
<div><span style="background-color: rgb(255,
255,
 255);" bgcolor="#FFFFFF"
text="#000000">> Do you have PHP 7.2
installed?
<div><br>
</div>
<div> </div>
<div> My Installer can be run in stages, and
those stages can be run independently.</div>
<div> </div>
<div> So you might want to download the
Installer, unpack it and wander into it. In
what will obviously be the right sub-dir for
your OS, you will see the numbered scripts.</div>
<div> </div>
<tt># cd install.ZendTo/CentOS-RedHat/</tt><tt>
<div><br>
</div>
</tt><tt># ls</tt><tt>
<div><br>
</div>
</tt><tt>1-devtools.sh 3-clamav.sh
5-httpd-php.sh 7-zendto.sh CentOS6 RHEL7</tt><tt>
<div><br>
</div>
</tt><tt>2-php.sh 4-firewall.sh 6-email.sh
8-selinux.sh RHEL5</tt><tt>
<div><br>
</div>
</tt><tt>#</tt>
<div><br>
</div>
<div> </div>
<div> If your web server is already working
nicely, then you can probably skip stage 1
(though it won't do any harm).</div>
<div> </div>
<div> If you haven't installed PHP 7.2 along
with things like the sodium extension, then
run stage 2 which installs PHP. (Grab a
backup copy of your ZendTo installation
first, as it may have to remove the *whole*
of PHP first which can also remove ZendTo
and other PHP applications in the process,
before it can install the correct version).</div>
<div> </div>
<div> Stages 3 and 5 shouldn't do any damage,
but will add any new settings they need for
PHP and so on.</div>
<div> Stage 7 does the actual ZendTo
installation itself, which it will do as an
upgrade if it finds a zendto RPM already
installed. Well worth running.</div>
<div> Stage 8 is only relevant if you are
using SELinux, and won't do anything if
you're not.</div>
<div> </div>
<div> Since version 4, ZendTo no longer needs
any form of custom-built PHP or anything
like that. So there's no recompiling to be
done.</div>
<div> </div>
<div> Then if you have a previous
preferences.php and/or zendto.conf, you need
to use</div>
<div> /opt/zendto/bin/upgrade_preferences_php</div>
<div> and</div>
<div> /opt/zendto/bin/upgrade_zendto_conf</div>
<div> to upgrade those files.</div>
<div> </div>
<div> Also, if you have done an RPM upgrade
from ZendTo 4, you probably have a whole
stack of *.rpmnew files in
/opt/zendto/templates. You want to move each
of those into place so they replace your old
*.tpl files.</div>
<div> </div>
<div> As I said, it really is
faster/easier/better to build v5 from
scratch, its requirements are so different
from v4.</div>
<div> </div>
<div> Hope that helps,</div>
<div> Jules.</div>
<div> </div>
<div class="moz-cite-prefix">On 25/10/2018
15:59, Ken Etter wrote:<br>
</div>
<blockquote
cite="mid:WM!7a73fd7d24e224c450aa420e41b566dd8851c785c3bebe0b00927308a6dbc1521da82399be61bc037b482b8d6afbf9f3!@mx.jul.es"
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<div>None of that helps. I'm building a
new system. This is a production system.
I never had problems in the past with
upgrading so I went ahead and did it.
Bad move. Unless anyone has any other
ideas, I will just keep working on
setting up the new system. I have to get
something running again for my users.</div>
<div><br>
</div>
<div>Ken<br>
</div>
<div><span class="GroupwiseReplyHeader">>>>
Jules Field via ZendTo <a
class="moz-txt-link-rfc2396E"
href="mailto:zendto@zend.to"
moz-do-not-send="true"><zendto@zend.to></a>
10/25/2018 10:53 AM >>><br>
</span>
<div><span style="background-color:

rgb(255, 255, 255);"
bgcolor="#FFFFFF" text="#000000">>
Yes, those directories do need to be
writable by whatever user and group
your web server is running as.
<div><br>
</div>
<div> </div>
<div> If you are using SELinux (most
likely if you are using CentOS or
RedHat), then I would also advise</div>
<tt> restorecon -FRv /opt/zendto
/var/zendto</tt>
<div><br>
</div>
<div> to reset all the SELinux
attributes to the values
configured by my Installer.</div>
<div> </div>
<div> Also, if you think it might be
an SELinux problem, you can switch
it into "permissive" mode by</div>
<tt> setenforce permissive</tt><tt>
<div><br>
</div>
</tt><tt> systemctl restart httpd</tt><tt>
<div><br>
</div>
</tt><tt> systemctl restart
clamd@scan</tt>
<div><br>
</div>
<div> </div>
<div> To switch it back to
"enforcing", you then do</div>
<tt> setenforce enforcing</tt><tt>
<div><br>
</div>
</tt><tt> systemctl restart httpd</tt><tt>
<div><br>
</div>
</tt><tt> systemctl restart
clamd@scan</tt>
<div><br>
</div>
<div> </div>
<div> Cheers,</div>
<div> Jules.</div>
<div> </div>
<div class="moz-cite-prefix">On
25/10/2018 14:31, Gray McCord via
ZendTo wrote:<br>
</div>
<blockquote
cite="mid:WM!a28216476a5646f6b8161cde1da521ae46a869e2df0b459e8bd1697f03b921aed74f0d7f5f2be4809d80586f691eca2d9e4b8d8d8115c76c67b05bee68ded475!@mx.jul.es"
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<div class="WordSection1">
<div class="MsoNormal">I’ve seen
that message as well. Check
the file permissions on the
/opt/zendto directories. Seems
like I needed to make them
writeable by the apache user,
but I could be mistaken.<o:p></o:p></div>
<div class="MsoNormal"><o:p> </o:p></div>
<div>
<div class="MsoNormal"><span>Gray
McCord</span><span
style="font-size: 12pt;"><o:p></o:p></span></div>
<div class="MsoNormal"><i><span
style="font-size: 10pt;">Adapt,
Mutate, Migrate, or Die</span></i><span
style="font-size: 12pt;"><o:p></o:p></span></div>
<div class="MsoNormal"><span
style="font-size: 9pt;">
-C. Darwin</span><o:p></o:p></div>
</div>
<div class="MsoNormal"><o:p> </o:p></div>
<div>
<div style="border-width:
1pt
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none none;
border-color:
 rgb(225,
225, 225)
 currentColor
currentColor;
 padding:
3pt 0in 0in;

border-image: none;">
<div class="MsoNormal"><b>From:</b>
ZendTo <a
class="moz-txt-link-rfc2396E"
href="mailto:zendto-bounces@zend.to" moz-do-not-send="true"><zendto-bounces@zend.to></a>
<b>On Behalf Of </b>Ken
Etter via ZendTo<br>
<b>Sent:</b> Thursday,
October 25, 2018 8:26 AM<br>
<b>To:</b> ZendTo List <a
class="moz-txt-link-rfc2396E" href="mailto:zendto@zend.to"
moz-do-not-send="true"><zendto@zend.to></a><br>
<b>Cc:</b> Ken Etter <a
class="moz-txt-link-rfc2396E"
href="mailto:KLE@msktd.com" moz-do-not-send="true"><KLE@msktd.com></a><br>
<b>Subject:</b> Re:
[ZendTo] Zend.to error
during drop-off<o:p></o:p></div>
</div>
</div>
<div class="MsoNormal"><o:p> </o:p></div>
<div
id="GroupWiseSection_1540473787000_KLE@msktd.com_1FEF159614D20000B1ED8700B3004500_">
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;">Going
back through the mailing
list archives, I see
that I am having exactly
the same problem as
Kevin O'Connor in this
thread: <a
href="https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fpipermail%2Fzendto%2F2018-June%2F003208.html&data=01%7C01%7CJules%40ecs.soton.ac.uk%7Ca244c38af7594fe02f4008d63a8489e3%7C4a5378f929f44d3ebe89669d03ada9d8%7C1&sdata=%2FMQVOSO5ZjLwkrQ991eChCvoSfFOLwm3yUcnFSzoRc0%3D&reserved=0"
moz-do-not-send="true"
shash="r5yfw49nlHb9eNPIvwrlbDgSLMpuuZH4G3/eyBeO/eN5cAHmnql5JgIxULx/JG64jx+vMO0iE1igMcsJ9nHwEyiAgt5T+LfSc12XqmZP6tWaWQ0wgXnQjQDcptGWnjDSe477MOyFGz0d9bgk4+iXLbT4KmH9Ah9UX3mlDdcrEhQ="
originalsrc="http://jul.es/pipermail/zendto/2018-June/003208.html">http://jul.es/pipermail/zendto/2018-June/003208.html</a><o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;">Files
are uploaded, but I get
that error message and
the email is not sent.<o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;">There
is no stated resolution
in that thread. Any
suggestions or do I have
to rebuild a brand new
Zend.To server?<o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;">Zend.To
has been fairly solid
for me...a bit of a pain
to find this upgrade to
be so fragile.<o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;"><o:p>
</o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size: 10pt;">Ken<o:p></o:p></span></div>
</div>
<div
id="GroupWiseSection_1540471110000_KLE@msktd.com_1FEF159614D20000B1ED8700B3004500_">
<div class="MsoNormal"><span
class="groupwisereplyheader"><span style="font-size: 10pt;">>>>
Ken Etter via ZendTo
<<a
href="mailto:zendto@zend.to"
moz-do-not-send="true">zendto@zend.to</a>> 10/25/2018 8:38 AM
>>></span></span><span
style="font-size: 10pt;"><o:p></o:p></span></div>
<div>
<div class="MsoNormal"><span
style="font-size:
10pt;">I am running
this on Ubuntu 16.04.5
LTS if that matters.<o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"><span
style="font-size:
10pt;"><br>
Ken<o:p></o:p></span></div>
</div>
</div>
<div
id="GroupWiseSection_1540470843000_KLE@msktd.com_1FEF159614D20000B1ED8700B3004500_">
<div class="MsoNormal"><span
class="groupwisereplyheader"><span style="font-size: 10pt;">>>>
Ken Etter via ZendTo
<<a
href="mailto:zendto@zend.to"
moz-do-not-send="true">zendto@zend.to</a>> 10/25/2018 8:36 AM
>>></span></span><span
style="font-size: 10pt;"><o:p></o:p></span></div>
<div>
<div class="MsoNormal"><span
style="font-size:
10pt;">Just upgraded
my Zend.To
installation from 4.x
to 5.15-1. Everything
appeared to go ok. But
when I click drop-off
files, I get an error
that states: "Sorry, I
failed to drop-off
your files! Note that
you cannot drop-off
directories, only
files." I'm not
dropping off a
directory, just a
single file. I tried a
couple different file
types - same error
each time. Any
suggestions for fixing
this? Thanks!<o:p></o:p></span></div>
</div>
<div class="MsoNormal"
style="margin-bottom:

3.75pt;"><span
style="font-size: 10pt;"><br>
<br>
<o:p></o:p></span></div>
<div>
<div>
<div class="MsoNormal"
style="margin-bottom:

3.75pt;"><strong><span
style="color:
black;

font-family:

"Arial",sans-serif;
 font-size: 10pt;">Ken Etter</span></strong><span
style="color:
black;

font-family:

"Arial",sans-serif;

font-size: 10pt;">,
System Administrator<o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"
style="margin-bottom:

3.75pt;"><span
style="color:
rgb(0,
 171,
226);

font-family:

"Arial",sans-serif;

font-size: 10pt;">Architectural
Group</span><span
style="color:
black;

font-family:

"Arial",sans-serif;

font-size: 10pt;"><o:p></o:p></span></div>
</div>
<div>
<div class="MsoNormal"
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3.75pt;"><span
style="color:
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font-size: 10pt;">260.432.9337
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<pre class="moz-quote-pre" wrap="">_______________________________________________
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'The past is supposed to be a place of reference, not a place of
residence! There is a reason why your car has a big windshield and
a small rearview mirror. You are supposed to keep your eyes on where
you are going, and just occasionally check out where you have been.'
- Willie Jolley
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To" moz-do-not-send="true">www.Zend.To</a>
Twitter: @JulesFM
</pre>
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
IMPORTANT: This email is intended for the use of the individual
addressee(s) named above and may contain information that is
confidential, privileged or unsuitable for overly sensitive persons
with low self-esteem, no sense of humour or irrational religious
beliefs. If you are not the intended recipient, any dissemination,
distribution or copying of this email is not authorised (either
explicitly or implicitly) and constitutes an irritating social faux
pas.
Unless the word absquatulation has been used in its correct context
somewhere other than in this warning, it does not have any legal
or no grammatical use and may be ignored. No animals were harmed
in the transmission of this email, although the kelpie next door
is living on borrowed time, let me tell you. Those of you with an
overwhelming fear of the unknown will be gratified to learn that
there is no hidden message revealed by reading this warning backwards,
so just ignore that Alert Notice from Microsoft.
However, by pouring a complete circle of salt around yourself and
your computer you can ensure that no harm befalls you and your pets.
If you have received this email in error, please add some nutmeg
and egg whites, whisk and place in a warm oven for 40 minutes.
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To" moz-do-not-send="true">www.Zend.To</a>
Twitter: @JulesFM
</pre>
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<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'It's very unlikely indeed he will ever recover consciousness, and
if he does he won't be the Julian you knew.'
- A hospital consultant I proved very wrong in 2007 :-)
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To" moz-do-not-send="true">www.Zend.To</a>
Twitter: @JulesFM
</pre>
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<br>
<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'Is the Holocaust an aberration, or a reflection of who we really are?'
- Holocaust Museum, Berlin
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To" moz-do-not-send="true">www.Zend.To</a>
Twitter: @JulesFM
</pre>
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<br>
<pre class="moz-signature" cols="72">Jules
--
Julian Field MEng CEng CITP MBCS MIEEE MACM
'Named must your fear be before banish it you can.' - Yoda
<a class="moz-txt-link-abbreviated" href="http://www.Zend.To">www.Zend.To</a>
Twitter: @JulesFM
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