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<p class="MsoNormal">Suddenly, my drops are no longer being scanned by AV and users were unable to drop files. No changes were made.<o:p></o:p></p>
<p class="MsoNormal">User see this…<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"roboto",serif;color:#162637">Upload Error<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-family:"roboto",serif;color:#162637">The attempt to virus-scan your drop-off failed. Please notify the system administrator.<o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve since disable AV scan from the preferences.php (it was 'clamdscan' => '/usr/bin/clamdscan --stdout --fdpass',) and now users can drop files.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The details…<o:p></o:p></p>
<p class="MsoNormal">From ZendTo log…<o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:#162637">2018-07-25 08:22:31 172.16.0.103 [XXXX]: Error: Virus scan of dropped-off files /var/zendto/incoming/phpLfUrV9 /var/zendto/incoming/phpf6ExDv
for USER failed with <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:#162637"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:#162637"><o:p> </o:p></span></p>
<p class="MsoNormal">From the /var/log/clamav dir:<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt">root@ZendTo5:/var/log/clamav# tail freshclam.log<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:02:09 2018 -> --------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:24 2018 -> Update process terminated<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> --------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> freshclam daemon 0.100.1 (OS: linux-gnu, ARCH: x86_64, CPU: x86_64)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> ClamAV update process started at Wed Jul 25 11:44:25 2018<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> daily.cld is up to date (version: 24781, sigs: 2024541, f-level: 63, builder: neo)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> bytecode.cld is up to date (version: 325, sigs: 90, f-level: 63, builder: neo)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 11:44:25 2018 -> --------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">root@ZendTo5:/var/log/clamav# tail clamav.log<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 04:47:22 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 04:57:22 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:07:22 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:17:22 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:27:13 2018 -> Reading databases from /var/lib/clamav<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:27:27 2018 -> Database correctly reloaded (6584590 signatures)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:37:27 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:47:27 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 05:57:27 2018 -> SelfCheck: Database status OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Wed Jul 25 06:05:55 2018 -> --- Stopped at Wed Jul 25 06:05:55 2018<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Now, I can scan files manually via the command line…<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt">clamscan --verbose /var/log/<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">----------- SCAN SUMMARY -----------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Known viruses: 6584590<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Engine version: 0.100.1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Scanned directories: 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Scanned files: 43<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Infected files: 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Data scanned: 8.88 MB<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Data read: 1.75 MB (ratio 5.07:1)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">Time: 19.976 sec (0 m 19 s)<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anywhere else to look?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">derek<o:p></o:p></p>
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