[ZendTo] UPDATE - "Request a DropOff" email isn't sending
Preminik
preminik at preminik.com
Thu Jan 25 08:38:21 GMT 2024
definitely one in mine:
On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote:
>
> Thanks for the suggestion. Good thought, but this is the “Request a
> Drop-off”, there isn’t an option to select/deselect sending an email.
>
> I appreciate the help!!
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Preminik via ZendTo
> *Sent:* Tuesday, January 23, 2024 7:36 PM
> *To:* zendto at zend.to
> *Cc:* Preminik <preminik at preminik.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending
>
> External email, exercise caution.
>
> Long shot,
>
> Did you select the 'send email' option in the request a dropoff page?
>
> On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote:
>
> It’s never even getting to my Exchange server. It appears to
> never be created on the zendto box (which explains why it never
> shows up in the log, I guess). I’m going to test it with a
> different SMTP server tonight but I don’t see how that will make a
> difference.
>
> If I re-run the install, I ASSUME it will keep all of the current
> data (drop-offs, etc…)?
>
> I’ve never had to dink around with an install before of zendto, it
> just works. I do usually use CentOS but with it being
> semi-retired, I went with Ubuntu (which I already hated).
>
> *From:*ZendTo <zendto-bounces at zend.to>
> <mailto:zendto-bounces at zend.to> *On Behalf Of *Dale E. Qualls via
> ZendTo
> *Sent:* Tuesday, January 23, 2024 10:32 AM
> *To:* 'ZendTo Users' <zendto at zend.to> <mailto:zendto at zend.to>
> *Cc:* Dale E. Qualls <deq at pattishall.com> <mailto:deq at pattishall.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> I’ll check. Never had an issue before and a “Resend Request”
> works just fine.
>
> It’s mind boggling J
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Scott Silva
> via ZendTo
> *Sent:* Tuesday, January 23, 2024 10:20 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Scott Silva <ssilva at sgvwater.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> External email, exercise caution.
>
> All I can say is look at the receive connector that it connects to
> and see if it has proper permissions.
>
> I had to create one with “externally secured”
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Dale E.
> Qualls via ZendTo
> *Sent:* Tuesday, January 23, 2024 8:16 AM
> *To:* 'ZendTo Users' <zendto at zend.to>
> *Cc:* Dale E. Qualls <deq at pattishall.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> CAUTION: This email originated from outside your organization.
> Exercise caution when opening attachments or clicking links,
> especially from unknown senders.
>
> SMTPServer, I’m using my on-prem Exchange server.
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Scott Silva
> via ZendTo
> *Sent:* Tuesday, January 23, 2024 9:49 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Scott Silva <ssilva at sgvwater.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> External email, exercise caution.
>
> Did you set “SMTPServer” variable or are you using the php_mail
> function?
>
> *From:*ZendTo <zendto-bounces at zend.to> *On Behalf Of *Dale E.
> Qualls via ZendTo
> *Sent:* Tuesday, January 23, 2024 7:18 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Dale E. Qualls <deq at pattishall.com>
> *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> CAUTION: This email originated from outside your organization.
> Exercise caution when opening attachments or clicking links,
> especially from unknown senders.
>
> If I replace the req.php file with the req.php from 5.13, the
> request sends.
>
> However, when the recipient clicks on the link the page fails (as
> there is a lot more going on in the 6.13.3 version).
>
> Something must somehow be broken in the req.php but it hasn’t been
> modified at all. Maybe something in the email template but I’m
> pretty sure that is stock as well. I’ll start digging into that.
>
> Thanks, every little bit of info helps!
>
>
>
>
> Dale E. Qualls
> Director of Information Technology
> Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP
> 200 South Wacker Drive, Suite 2900
> Chicago, IL 60606-5896
> Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015
> deq at pattishall.com www.pattishall.com <http://www.pattishall.com>
>
>
>
>
> ------------------------------------------------------------------------
>
> The preceding message and any attachments may contain confidential
> information protected by the attorney-client or other privilege.
> You may not forward this message or any attachments without the
> permission of the sender. If you believe that it has been sent to
> you in error, please reply to the sender that you received the
> message in error and then delete it. Nothing in this email
> message, including the typed name of the sender and/or this
> signature block, is intended to constitute an electronic signature
> unless a specific statement to the contrary is included in the
> message.
>
> ------------------------------------------------------------------------
>
> *From:*Elston, Ian <I.Elston at bolton.ac.uk>
> *Sent:* Tuesday, January 23, 2024 9:15 AM
> *To:* ZendTo Users <zendto at zend.to>
> *Cc:* Dale E. Qualls <deq at pattishall.com>
> *Subject:* RE: [ZendTo] UPDATE - "Request a DropOff" email isn't
> sending
>
> External email, exercise caution.
>
> Can't really add anything to this except I built a new box about
> 3wks ago, and the request dropoff feature seems to work for me.
>
> I logged in as my local user, requested a dropoff to my gmail
> account, the zendto log logs correctly and my gmail received the
> email.
>
> 2024-01-23 15:11:22 <ipaddress> [ZendTo]: Info:
> request-for-dropoff email delivered successfully from
> <me>@bolton.ac.uk to <me>@gmail.com
>
> Version is 6.13-3 I think.
>
> -----------------------------------------------
>
> Ian Elston
>
> Senior Networks officer
>
> Information Systems & Technology
>
> The University of Bolton
>
> http://www.bolton.ac.uk
>
> -----Original Message-----
> From: ZendTo <zendto-bounces at zend.to> On Behalf Of Dale E. Qualls
> via ZendTo
> Sent: 23 January 2024 14:45
> To: ZendTo Users <zendto at zend.to>
> Cc: Dale E. Qualls <deq at pattishall.com>
> Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending
>
> WARNING: This message originated from outside the University. Use
> caution when following links or opening attachments.
>
> Even more weirdness.
>
> If I “Resend Request” from within the request, the email goes out
> just fine and it shows up in the system log.
>
> I tried testing with SMTPDebug in preferences.php, but that ONLY
> works with the “Resend Request” button when you are looking at the
> details of the request (per the comments in preferences.php you
> can only test with the “Resend Request” button). However, when I
> do this test it shows the complete conversation with the
> mailserver, as it should.
>
> Just thought I’d add this extra info.
>
> From: Scott Silva <ssilva at sgvwater.com>
>
> Sent: Monday, January 22, 2024 5:46 PM
>
> To: ZendTo Users <zendto at zend.to>
>
> Cc: Dale E. Qualls <deq at pattishall.com>
>
> Subject: RE: [ZendTo] "Request a DropOff" email isn't sending
>
> External email, exercise caution.
>
> Are you using an internal smart host or other mail system?
>
> It might be seeing the external addresses and refusing to “relay”
> them…
>
> See if there are any logs on the mail system they are being
> forwarded to…
>
> From: ZendTo <zendto-bounces at zend.to
> <mailto:zendto-bounces at zend.to
> <mailto:zendto-bounces at zend.to%20%3cmailto:zendto-bounces at zend.to>>
> > On Behalf Of Dale E. Qualls via ZendTo
>
> Sent: Monday, January 22, 2024 3:43 PM
>
> To: ZendTo Users <zendto at zend.to <mailto:zendto at zend.to
> <mailto:zendto at zend.to%20%3cmailto:zendto at zend.to>> >
>
> Cc: Dale E. Qualls <deq at pattishall.com <mailto:deq at pattishall.com
> <mailto:deq at pattishall.com%20%3cmailto:deq at pattishall.com>> >
>
> Subject: Re: [ZendTo] "Request a DropOff" email isn't sending
>
> CAUTION: This email originated from outside your organization.
> Exercise caution when opening attachments or clicking links,
> especially from unknown senders.
>
> Yep. Just not for a “Request a Drop-off”.
>
> Strange, right? They never hit my mail server and as I said, they
> don’t show in the system log. You get the resulting page with the
> drop off codes so it looks like it sends and the request shows in
> All Drop-offs but no email ever goes out.
>
> On Jan 22, 2024, at 5:26 PM, Scott Silva via ZendTo
> <zendto at zend.to <mailto:zendto at zend.to
> <mailto:zendto at zend.to%20%3cmailto:zendto at zend.to>> > wrote:
>
>
>
> External email, exercise caution.
>
> So emails get sent with regular drop-offs?
>
> From: ZendTo <zendto-bounces at zend.to
> <mailto:zendto-bounces at zend.to
> <mailto:zendto-bounces at zend.to%20%3cmailto:zendto-bounces at zend.to>>
> > On Behalf Of Dale E. Qualls via ZendTo
>
> Sent: Monday, January 22, 2024 3:17 PM
>
> To: 'ZendTo Users' <zendto at zend.to <mailto:zendto at zend.to
> <mailto:zendto at zend.to%20%3cmailto:zendto at zend.to>> >
>
> Cc: Dale E. Qualls <deq at pattishall.com <mailto:deq at pattishall.com
> <mailto:deq at pattishall.com%20%3cmailto:deq at pattishall.com>> >
>
> Subject: [ZendTo] "Request a DropOff" email isn't sending
>
> CAUTION: This email originated from outside your organization.
> Exercise caution when opening attachments or clicking links,
> especially from unknown senders.
>
> Howdy, all!
>
> We can drop off files just fine but if we send a request for a
> drop off the email never gets sent and nothing other than the user
> authentication (of the person logging in to send the request)
> shows up in the system log.
>
> This is a new server that I built on Ubuntu a month or so ago.
>
> Any thoughts?
>
> <http://images.pattishall.com/images/pattishalllogo.jpg>
>
> Dale E. Qualls
>
> Director of Information Technology
>
> Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP
>
> 200 South Wacker Drive, Suite 2900
>
> Chicago, IL 60606-5896
>
> Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015
> deq at pattishall.com <mailto:deq at pattishall.com
> <mailto:deq at pattishall.com>> www.pattishall.com
> <http://www.pattishall.com> <http://www.pattishall.com>
>
> ________________________________
>
> The preceding message and any attachments may contain confidential
> information protected by the attorney-client or other privilege.
> You may not forward this message or any attachments without the
> permission of the sender. If you believe that it has been sent to
> you in error, please reply to the sender that you received the
> message in error and then delete it. Nothing in this email
> message, including the typed name of the sender and/or this
> signature block, is intended to constitute an electronic signature
> unless a specific statement to the contrary is included in the
> message.
>
> ________________________________
>
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>
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