From deq at pattishall.com Tue Jan 2 00:41:39 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 2 Jan 2024 00:41:39 +0000 Subject: [ZendTo] ClamAV issue References: Message-ID: Howdy! ZendTo 5.03 on CentOS7. I had an error reported to me today that showed the following after the file was uploaded and the AV scanning was attempted: The attempt to virus-scan your drop-off failed. Please notify the system administrator. I tried several drop-offs with the same result. I then started trouble shooting and found that ClamAV is outdated. Running a freshclam shows this: ClamAV 0.99.4/26096/Tue Mar 2 05:59:11 2021 [root at files log]# freshclam ClamAV update process started at Mon Jan 1 18:23:09 2024 WARNING: Your ClamAV installation is OUTDATED! WARNING: Local version: 0.99.4 Recommended version: 0.103.11 I?ve tried everything I can to fix this, including the following: Used YUM to remove clamav Tried installing with YUM with this command: yum -y install clamav-server clamav-data clamav-update clamav-filesystem clamav clamav-scanner-systemd clamav-devel clamav-lib clamav-server-systemd Updated the repository that kept failing with this (all I could find is the Fedora stuff, I?m running CentOS 7: yum erase ius-release rm /etc/yum.repos.d/ius*.repo* yum install https://repo.ius.io/ius-release-el7.rpm https://dl.fedoraproject.org/pub/epel/epel-release-latest-7.noarch.rpm I was then able to install the new ClamAV with this: yum -y install clamav-server clamav-data clamav-update clamav-filesystem clamav clamav-scanner-systemd clamav-devel clamav-lib clamav-server-systemd Tried fixing the install with 3-clamav.sh installer script No dice. Restored from snapshot and tried running the full installer script and it too couldn?t update ClamAV. I restored the VM from backup to a copy of the server from 20 days ago. Worked fine. Went back to the original VM and now (at least for now) it is working just fine. I was hoping to just do an in-place upgrade to the latest version (either using the installer or YUM) but those don?t seem to be doing me any good either as far as fixing the ClamAV issue (again, which as of right now is working for some reason). Thoughts/suggestions?? Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Thu Jan 4 19:47:43 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 4 Jan 2024 19:47:43 +0000 Subject: [ZendTo] ClamAV issue In-Reply-To: References: Message-ID: Disregard, I dumped it and build a new server from scratch. [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 1, 2024 6:42 PM To: 'zendto at zend.to' Cc: Dale E. Qualls Subject: [ZendTo] ClamAV issue Howdy! ZendTo 5.03 on CentOS7. I had an error reported to me today that showed the following after the file was uploaded and the AV scanning was attempted: The attempt to virus-scan your drop-off failed. Please notify the system administrator. I tried several drop-offs with the same result. I then started trouble shooting and found that ClamAV is outdated. Running a freshclam shows this: ClamAV 0.99.4/26096/Tue Mar 2 05:59:11 2021 [root at files log]# freshclam ClamAV update process started at Mon Jan 1 18:23:09 2024 WARNING: Your ClamAV installation is OUTDATED! WARNING: Local version: 0.99.4 Recommended version: 0.103.11 I?ve tried everything I can to fix this, including the following: Used YUM to remove clamav Tried installing with YUM with this command: yum -y install clamav-server clamav-data clamav-update clamav-filesystem clamav clamav-scanner-systemd clamav-devel clamav-lib clamav-server-systemd Updated the repository that kept failing with this (all I could find is the Fedora stuff, I?m running CentOS 7: yum erase ius-release rm /etc/yum.repos.d/ius*.repo* yum install https://repo.ius.io/ius-release-el7.rpm https://dl.fedoraproject.org/pub/epel/epel-release-latest-7.noarch.rpm I was then able to install the new ClamAV with this: yum -y install clamav-server clamav-data clamav-update clamav-filesystem clamav clamav-scanner-systemd clamav-devel clamav-lib clamav-server-systemd Tried fixing the install with 3-clamav.sh installer script No dice. Restored from snapshot and tried running the full installer script and it too couldn?t update ClamAV. I restored the VM from backup to a copy of the server from 20 days ago. Worked fine. Went back to the original VM and now (at least for now) it is working just fine. I was hoping to just do an in-place upgrade to the latest version (either using the installer or YUM) but those don?t seem to be doing me any good either as far as fixing the ClamAV issue (again, which as of right now is working for some reason). Thoughts/suggestions?? Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Mon Jan 8 22:06:07 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Mon, 8 Jan 2024 22:06:07 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! References: Message-ID: Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: From I.Elston at bolton.ac.uk Mon Jan 8 22:16:43 2024 From: I.Elston at bolton.ac.uk (Elston, Ian) Date: Mon, 8 Jan 2024 22:16:43 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: Message-ID: I?m afraid I can?t offer you much help off the top of my head , except to say I rebuilt my server on Ubuntu using the install script last week, and everything has worked ok. Took us a little while to get it working with ADFS but it works well. Wrt the captcha I generated new keys, and I had to allow the box out to a Google FQDN (can?t talk to the internet by default) to allow verification of the captcha. Sent from Outlook for iOS ________________________________ From: ZendTo on behalf of Dale E. Qualls via ZendTo Sent: Monday, January 8, 2024 10:06:07 PM To: 'support at zend.to' ; 'ZendTo Users' Cc: Dale E. Qualls Subject: [ZendTo] Recaptcha issue !!nosig!! WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From zend.to at neilzone.co.uk Mon Jan 8 22:18:49 2024 From: zend.to at neilzone.co.uk (Neil Brown) Date: Mon, 08 Jan 2024 22:18:49 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: <0D6E0C13-51F8-4C18-B881-45BB71DF8CE7@neilzone.co.uk> Message-ID: I received it, but couldn't add anything of value. Neil On 8 January 2024 22:06:07 GMT, "Dale E. Qualls via ZendTo" wrote: >Hello, is this thing on?? > >I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. > >Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. > >Any ideas? I had to disable recaptcha until I get this fixed. > >Thanks! > > > > > > >[http://images.pattishall.com/images/pattishalllogo.jpg] > > > > >Dale E. Qualls >Director of Information Technology >Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP >200 South Wacker Drive, Suite 2900 >Chicago, IL 60606-5896 >Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 >deq at pattishall.com www.pattishall.com > > > > > >________________________________ > >The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. > >________________________________ > > -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Mon Jan 8 22:28:59 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Mon, 8 Jan 2024 22:28:59 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: <0D6E0C13-51F8-4C18-B881-45BB71DF8CE7@neilzone.co.uk> References: <0D6E0C13-51F8-4C18-B881-45BB71DF8CE7@neilzone.co.uk> Message-ID: LOL, well thanks at least for acknowledging that it?s getting out there. Have a great day! From: Neil Brown Sent: Monday, January 8, 2024 4:19 PM To: ZendTo Users Cc: Dale E. Qualls Subject: Re: [ZendTo] Recaptcha issue !!nosig!! External email, exercise caution. I received it, but couldn't add anything of value. Neil On 8 January 2024 22:06:07 GMT, "Dale E. Qualls via ZendTo" > wrote: Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Mon Jan 8 22:31:45 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Mon, 8 Jan 2024 22:31:45 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: Message-ID: I did see it too but since I didn?t have a useful contribution? I had to rebuild a server last year, and after trying the installer on Rocky Linux and having no luck I spun up Ubuntu and it all worked fine? I was able to copy configs, database AND pending files to the new server? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 8, 2024 2:06 PM To: 'support at zend.to' ; 'ZendTo Users' Cc: Dale E. Qualls Subject: [ZendTo] Recaptcha issue !!nosig!! CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 9 15:04:22 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 9 Jan 2024 15:04:22 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: Message-ID: Thanks for the feedback. I?d already allowed access to gstatic, recaptcha and all of the others listed in the Header line in the 001-zendto-ssl.conf file (and restarted apache). No joy. Keep the ideas coming though! From: Elston, Ian Sent: Monday, January 8, 2024 4:17 PM To: ZendTo Users ; 'support at zend.to' Cc: Dale E. Qualls Subject: Re: Recaptcha issue !!nosig!! External email, exercise caution. I?m afraid I can?t offer you much help off the top of my head , except to say I rebuilt my server on Ubuntu using the install script last week, and everything has worked ok. Took us a little while to get it working with ADFS but it works well. Wrt the captcha I generated new keys, and I had to allow the box out to a Google FQDN (can?t talk to the internet by default) to allow verification of the captcha. Sent from Outlook for iOS ________________________________ From: ZendTo > on behalf of Dale E. Qualls via ZendTo > Sent: Monday, January 8, 2024 10:06:07 PM To: 'support at zend.to' >; 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] Recaptcha issue !!nosig!! WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From alt36 at cam.ac.uk Tue Jan 9 16:27:38 2024 From: alt36 at cam.ac.uk (Adam Thorn) Date: Tue, 9 Jan 2024 16:27:38 +0000 Subject: [ZendTo] Two minor patches for NSSDropbox.php References: <70464db2-a66a-4a5f-a5b7-6ea797352cfe@cam.ac.uk> Message-ID: I've atteched two patches for minor typos in NSSDropbox.php . Note I haven't fully tested the impact of fixing these but I've applied them to my live 6.13-3 ZendTo instance without problem. I've produced patchefiles that apply to the 6.14-2 beta version. (I spotted these typos because they were leading to "undefined variable"-type warnings in my apache error log when an unauthenticated user attempted to use a request code. Although I was investigating a problem with using request codes, the problem turned out to be my zendto config - but I started by investigating the php warnings!) Regards, Adam -------------- next part -------------- --- ZendTo-6.14-2/lib/NSSDropbox.php 2023-08-25 15:38:30.000000000 +0100 +++ ZendTo-6.14-2-patched/lib/NSSDropbox.php 2024-01-09 16:17:22.683658532 +0000 @@ -2925,7 +2925,7 @@ if (!isset($passphrase)) { $passphrase = ''; } - $created = $recordList[0]['Created']; + $created = $recordlist[0]['Created']; // Might be 0, so default to the starting time if (!$created) $created = $start; -------------- next part -------------- --- ZendTo-6.14-2/lib/NSSDropbox.php 2023-08-25 15:38:30.000000000 +0100 +++ ZendTo-6.14-2-patched/lib/NSSDropbox.php 2024-01-09 16:19:46.840566609 +0000 @@ -2708,7 +2708,7 @@ $dcounter++; } // Have we got 10 yet, which is enough for 1 RE ? - if ($size >= 10) { + if ($esize >= 10) { $relist[] = $this->MakeEmailRE($emaillist); $emaillist = array(); $esize = 0; From m.hillenbrand at montgeron.fr Wed Jan 10 08:21:32 2024 From: m.hillenbrand at montgeron.fr (HILLENBRAND Marita) Date: Wed, 10 Jan 2024 08:21:32 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: Message-ID: Hi there, Just in case, as you built the server from scratch, I saw there also was something to do in the zendto.conf file : // There are 2 CAPTCHAs available: // 1. The much improved Google reCAPTCHA v2, OR // # NO LONGER AVAILABLE 2. The AreYouAHuman CAPTCHA, // OR you can choose to disable the CAPTCHA altogether. If you do this // it will be possible for bad people to attack your ZendTo website // and send anyone in your organisation any malicious file they like. // The setting below must be one of 'google' or 'disabled'. 'captcha' => 'google', Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s?adresse qu?au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo De la part de Dale E. Qualls via ZendTo Envoy? : mardi 9 janvier 2024 16:04 ? : ZendTo Users Cc : Dale E. Qualls Objet : Re: [ZendTo] Recaptcha issue !!nosig!! Thanks for the feedback. I?d already allowed access to gstatic, recaptcha and all of the others listed in the Header line in the 001-zendto-ssl.conf file (and restarted apache). No joy. Keep the ideas coming though! From: Elston, Ian > Sent: Monday, January 8, 2024 4:17 PM To: ZendTo Users >; 'support at zend.to' > Cc: Dale E. Qualls > Subject: Re: Recaptcha issue !!nosig!! External email, exercise caution. I?m afraid I can?t offer you much help off the top of my head , except to say I rebuilt my server on Ubuntu using the install script last week, and everything has worked ok. Took us a little while to get it working with ADFS but it works well. Wrt the captcha I generated new keys, and I had to allow the box out to a Google FQDN (can?t talk to the internet by default) to allow verification of the captcha. Sent from Outlook for iOS ________________________________ From: ZendTo > on behalf of Dale E. Qualls via ZendTo > Sent: Monday, January 8, 2024 10:06:07 PM To: 'support at zend.to' >; 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] Recaptcha issue !!nosig!! WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 2628 bytes Desc: image001.jpg URL: From s.mccarthy at surrey.ac.uk Wed Jan 10 12:48:47 2024 From: s.mccarthy at surrey.ac.uk (Samuel McCarthy) Date: Wed, 10 Jan 2024 12:48:47 +0000 Subject: [ZendTo] Pickup.php loading very slowly References: Message-ID: Hi, Has anyone had issues with slow page loading on the pickup part of Zendto (pickup.php)? We seem to have one user whose uploads take a very long time to load when others navigate to pick them up. They do load in the end, but it takes a good 5 minutes. The files aren?t that large, and it doesn?t seem to happen on all their dropped off files. Anyone have any ideas of how to diagnose what I assume is slow PHP queries/slow sqlite queries? Kind regards, Sam Sam McCarthy -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Wed Jan 10 15:49:13 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Wed, 10 Jan 2024 15:49:13 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: <3604c78c8cd44dd8aa66a90f92d55ddd@sgvwater.com> Message-ID: That is in ?preferences.php? not zendto.conf From: ZendTo On Behalf Of HILLENBRAND Marita via ZendTo Sent: Wednesday, January 10, 2024 12:22 AM To: ZendTo Users Cc: HILLENBRAND Marita Subject: Re: [ZendTo] Recaptcha issue !!nosig!! CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hi there, Just in case, as you built the server from scratch, I saw there also was something to do in the zendto.conf file : // There are 2 CAPTCHAs available: // 1. The much improved Google reCAPTCHA v2, OR // # NO LONGER AVAILABLE 2. The AreYouAHuman CAPTCHA, // OR you can choose to disable the CAPTCHA altogether. If you do this // it will be possible for bad people to attack your ZendTo website // and send anyone in your organisation any malicious file they like. // The setting below must be one of 'google' or 'disabled'. 'captcha' => 'google', Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s?adresse qu?au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo > De la part de Dale E. Qualls via ZendTo Envoy? : mardi 9 janvier 2024 16:04 ? : ZendTo Users > Cc : Dale E. Qualls > Objet : Re: [ZendTo] Recaptcha issue !!nosig!! Thanks for the feedback. I?d already allowed access to gstatic, recaptcha and all of the others listed in the Header line in the 001-zendto-ssl.conf file (and restarted apache). No joy. Keep the ideas coming though! From: Elston, Ian > Sent: Monday, January 8, 2024 4:17 PM To: ZendTo Users >; 'support at zend.to' > Cc: Dale E. Qualls > Subject: Re: Recaptcha issue !!nosig!! External email, exercise caution. I?m afraid I can?t offer you much help off the top of my head , except to say I rebuilt my server on Ubuntu using the install script last week, and everything has worked ok. Took us a little while to get it working with ADFS but it works well. Wrt the captcha I generated new keys, and I had to allow the box out to a Google FQDN (can?t talk to the internet by default) to allow verification of the captcha. Sent from Outlook for iOS ________________________________ From: ZendTo > on behalf of Dale E. Qualls via ZendTo > Sent: Monday, January 8, 2024 10:06:07 PM To: 'support at zend.to' >; 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] Recaptcha issue !!nosig!! WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 2628 bytes Desc: image001.jpg URL: From deq at pattishall.com Wed Jan 10 15:56:14 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Wed, 10 Jan 2024 15:56:14 +0000 Subject: [ZendTo] Recaptcha issue !!nosig!! In-Reply-To: References: <3604c78c8cd44dd8aa66a90f92d55ddd@sgvwater.com> Message-ID: Yeah, that was all fine anyway. I did change the key names to ?disabled? so that I could disable this until I figured it out. I?m waiting for someone to pick something up so I can test the old keys again. Thanks for the suggestions gang! From: ZendTo On Behalf Of Scott Silva via ZendTo Sent: Wednesday, January 10, 2024 9:49 AM To: ZendTo Users Cc: Scott Silva Subject: Re: [ZendTo] Recaptcha issue !!nosig!! External email, exercise caution. That is in ?preferences.php? not zendto.conf From: ZendTo > On Behalf Of HILLENBRAND Marita via ZendTo Sent: Wednesday, January 10, 2024 12:22 AM To: ZendTo Users > Cc: HILLENBRAND Marita > Subject: Re: [ZendTo] Recaptcha issue !!nosig!! CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hi there, Just in case, as you built the server from scratch, I saw there also was something to do in the zendto.conf file : // There are 2 CAPTCHAs available: // 1. The much improved Google reCAPTCHA v2, OR // # NO LONGER AVAILABLE 2. The AreYouAHuman CAPTCHA, // OR you can choose to disable the CAPTCHA altogether. If you do this // it will be possible for bad people to attack your ZendTo website // and send anyone in your organisation any malicious file they like. // The setting below must be one of 'google' or 'disabled'. 'captcha' => 'google', Best regards, Marita HILLENBRAND Service Informatique Centre Administratif et Technique 130, avenue Charles de Gaulle - 91230 Montgeron T?l : 01 70 58 93 40 www.montgeron.fr [cid:image001.jpg at 01D84DAF.08804830] Participez, vous aussi, ? la protection de l'environnement en n'imprimant ce courriel que si n?cessaire. Le pr?sent courriel peut contenir des renseignements confidentiels et ne s?adresse qu?au(x) destinataire(s) indiqu?(s) ci-dessus. Si ce courriel vous est parvenu par erreur, veuillez le supprimer et nous en aviser aussit?t. Merci. De : ZendTo > De la part de Dale E. Qualls via ZendTo Envoy? : mardi 9 janvier 2024 16:04 ? : ZendTo Users > Cc : Dale E. Qualls > Objet : Re: [ZendTo] Recaptcha issue !!nosig!! Thanks for the feedback. I?d already allowed access to gstatic, recaptcha and all of the others listed in the Header line in the 001-zendto-ssl.conf file (and restarted apache). No joy. Keep the ideas coming though! From: Elston, Ian > Sent: Monday, January 8, 2024 4:17 PM To: ZendTo Users >; 'support at zend.to' > Cc: Dale E. Qualls > Subject: Re: Recaptcha issue !!nosig!! External email, exercise caution. I?m afraid I can?t offer you much help off the top of my head , except to say I rebuilt my server on Ubuntu using the install script last week, and everything has worked ok. Took us a little while to get it working with ADFS but it works well. Wrt the captcha I generated new keys, and I had to allow the box out to a Google FQDN (can?t talk to the internet by default) to allow verification of the captcha. Sent from Outlook for iOS ________________________________ From: ZendTo > on behalf of Dale E. Qualls via ZendTo > Sent: Monday, January 8, 2024 10:06:07 PM To: 'support at zend.to' >; 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] Recaptcha issue !!nosig!! WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Hello, is this thing on?? I sent a message to the list a couple of days ago about a clamav issue and nobody responded (I usually see responses) so maybe the list isn?t functional anymore? I did receive my message from the listserv so it must be working. Anyway, I scrapped the server and build a new one on Ubuntu and it appears that everything is fine except for the recaptcha. The only thing that shows up is the public key (in plain text), no actual ?I?m not a robot?. I had copied my keys from the now dead server and when I still had the issue, I created no keys. I even made sure that www.recaptcha.net is in the line inside of 001-zendto-ssl.conf. No joy. Any ideas? I had to disable recaptcha until I get this fixed. Thanks! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 2628 bytes Desc: image001.jpg URL: From ricky.boone at gmail.com Mon Jan 15 20:05:22 2024 From: ricky.boone at gmail.com (Ricky Boone) Date: Mon, 15 Jan 2024 15:05:22 -0500 Subject: [ZendTo] Pickup.php loading very slowly In-Reply-To: References: Message-ID: Can't say that I've ever seen that behavior before using sqlite or mariadb in my environment. Unless the database is absolutely massive or the storage is abysmally slow, I highly doubt it is the database. It is unlikely to be PHP either, though without additional context it may be a configuration issue with either ZendTo, PHP, or the OS that could contribute to the slowness. It's been a while since I've dug into situation specific application and database performance monitoring, however there are commercial and open source solutions that may be applicable (Dynatrace, New Relic, OpenTelemetry, etc.), however I can't speak to how easy those are to get set up or how useful the information is once it is... I'd say first say let's troubleshoot the environment ZendTo is running within. What's the OS? Are you running on low powered hardware, such as a Raspberry Pi or other SBC where the hardware itself could be contributing to the issue? Have you checked the logs for PHP or the web server for any errors? How do you have CAPTCHA configured (pickup.php has several calls related to it)? Is the slowness consistent with any user from any location, or are there situations where it is not slow? Have you verified that other system settings are properly configured, such as DNS resolvers, interface details like MTU (1500 is usually the default, but some ISPs and cloud hosts require something lower), etc? How big is the sqlite database? Is the storage that you're running the ZendTo application and database on local to the server, or remote using NFS, iSCSI, something more exotic or using FUSE, etc? Do you have SELinux and/or auditd enabled, or applied any "security profiles" such as CIS, etc? On Wed, Jan 10, 2024 at 7:48?AM Samuel McCarthy via ZendTo wrote: > Hi, > > > > Has anyone had issues with slow page loading on the pickup part of Zendto > (pickup.php)? We seem to have one user whose uploads take a very long time > to load when others navigate to pick them up. They do load in the end, but > it takes a good 5 minutes. The files aren?t that large, and it doesn?t seem > to happen on all their dropped off files. Anyone have any ideas of how to > diagnose what I assume is slow PHP queries/slow sqlite queries? > > > > Kind regards, > > Sam > > > > *Sam McCarthy* > > > _______________________________________________ > ZendTo mailing list > ZendTo at zend.to > http://jul.es/mailman/listinfo/zendto > -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Mon Jan 22 23:16:40 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Mon, 22 Jan 2024 23:16:40 +0000 Subject: [ZendTo] "Request a DropOff" email isn't sending References: Message-ID: Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Mon Jan 22 23:26:32 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Mon, 22 Jan 2024 23:26:32 +0000 Subject: [ZendTo] "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: So emails get sent with regular drop-offs? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Mon Jan 22 23:43:25 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Mon, 22 Jan 2024 23:43:25 +0000 Subject: [ZendTo] "Request a DropOff" email isn't sending In-Reply-To: References: , <3FC2779B-0445-4228-9C0D-57F4BD1F7C43@pattishall.com> Message-ID: Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Mon Jan 22 23:46:00 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Mon, 22 Jan 2024 23:46:00 +0000 Subject: [ZendTo] "Request a DropOff" email isn't sending In-Reply-To: References: , <3FC2779B-0445-4228-9C0D-57F4BD1F7C43@pattishall.com> Message-ID: Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users Cc: Dale E. Qualls Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Mon Jan 22 23:49:36 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Mon, 22 Jan 2024 23:49:36 +0000 Subject: [ZendTo] "Request a DropOff" email isn't sending In-Reply-To: References: , <3FC2779B-0445-4228-9C0D-57F4BD1F7C43@pattishall.com> <0af38dd84b8e42739ae2d634d76ed9ff@sgvwater.com> Message-ID: On my exchange server I had to create a separate receive connector that allowed relaying from the ip of the zendto server? Otherwise it would only send to internal addresses? From: ZendTo On Behalf Of Scott Silva via ZendTo Sent: Monday, January 22, 2024 3:46 PM To: ZendTo Users Cc: Scott Silva Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 23 14:44:40 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 23 Jan 2024 14:44:40 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending References: Message-ID: Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users Cc: Dale E. Qualls Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From I.Elston at bolton.ac.uk Tue Jan 23 15:14:44 2024 From: I.Elston at bolton.ac.uk (Elston, Ian) Date: Tue, 23 Jan 2024 15:14:44 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [University of Bolton] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 23 15:17:59 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 23 Jan 2024 15:17:59 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users Cc: Dale E. Qualls Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Tue Jan 23 15:48:40 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Tue, 23 Jan 2024 15:48:40 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 23 16:15:58 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 23 Jan 2024 16:15:58 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: SMTPServer, I?m using my on-prem Exchange server. From: ZendTo On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users Cc: Scott Silva Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From ssilva at sgvwater.com Tue Jan 23 16:20:22 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Tue, 23 Jan 2024 16:20:22 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 23 16:31:43 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 23 Jan 2024 16:31:43 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users Cc: Scott Silva Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Tue Jan 23 19:52:26 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Tue, 23 Jan 2024 19:52:26 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: Message-ID: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. -------------- next part -------------- An HTML attachment was scrubbed... URL: From preminik at preminik.com Wed Jan 24 01:36:13 2024 From: preminik at preminik.com (Preminik) Date: Wed, 24 Jan 2024 12:36:13 +1100 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: > > It?s never even getting to my Exchange server.? It appears to never be > created on the zendto box (which explains why it never shows up in the > log, I guess).? I?m going to test it with a different SMTP server > tonight but I don?t see how that will make a difference. > > If I re-run the install, I ASSUME it will keep all of the current data > (drop-offs, etc?)? > > I?ve never had to dink around with an install before of zendto, it > just works.? I do usually use CentOS but with it being semi-retired, I > went with Ubuntu (which I already hated). > > *From:*ZendTo *On Behalf Of *Dale E. Qualls > via ZendTo > *Sent:* Tuesday, January 23, 2024 10:32 AM > *To:* 'ZendTo Users' > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > I?ll check.? Never had an issue before and a ?Resend Request? works > just fine. > > It?s mind boggling J > > *From:*ZendTo *On Behalf Of *Scott Silva via > ZendTo > *Sent:* Tuesday, January 23, 2024 10:20 AM > *To:* ZendTo Users > *Cc:* Scott Silva > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > External email, exercise caution. > > All I can say is look at the receive connector that it connects to and > see if it has proper permissions. > > I had to create one with ?externally secured? > > *From:*ZendTo *On Behalf Of *Dale E. Qualls > via ZendTo > *Sent:* Tuesday, January 23, 2024 8:16 AM > *To:* 'ZendTo Users' > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > SMTPServer, I?m using my on-prem Exchange server. > > *From:*ZendTo *On Behalf Of *Scott Silva via > ZendTo > *Sent:* Tuesday, January 23, 2024 9:49 AM > *To:* ZendTo Users > *Cc:* Scott Silva > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > External email, exercise caution. > > Did you set ?SMTPServer? variable or are you using the php_mail function? > > *From:*ZendTo *On Behalf Of *Dale E. Qualls > via ZendTo > *Sent:* Tuesday, January 23, 2024 7:18 AM > *To:* ZendTo Users > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > If I replace the req.php file with the req.php from 5.13, the request > sends. > > However, when the recipient clicks on the link the page fails (as > there is a lot more going on in the 6.13.3 version). > > Something must somehow be broken in the req.php but it hasn?t been > modified at all.? Maybe something in the email template but I?m pretty > sure that is stock as well.? I?ll start digging into that. > > Thanks, every little bit of info helps! > > > > > Dale E. Qualls > Director of Information Technology > Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP > 200 South Wacker Drive, Suite 2900 > Chicago, IL?60606-5896 > Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 > deq at pattishall.com www.pattishall.com > > > > > ------------------------------------------------------------------------ > > The preceding message and any attachments may contain confidential > information protected by the attorney-client or other privilege. You > may not forward this message or any attachments without the permission > of the sender. If you believe that it has been sent to you in error, > please reply to the sender that you received the message in error and > then delete it. Nothing in this email message, including the typed > name of the sender and/or this signature block, is intended to > constitute an electronic signature unless a specific statement to the > contrary is included in the message. > > ------------------------------------------------------------------------ > > *From:*Elston, Ian > *Sent:* Tuesday, January 23, 2024 9:15 AM > *To:* ZendTo Users > *Cc:* Dale E. Qualls > *Subject:* RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > External email, exercise caution. > > Can't really add anything to this except I built a new box about 3wks > ago, and the request dropoff feature seems to work for me. > > I logged in as my local user, requested a dropoff to my gmail account, > the zendto log logs correctly and my gmail received the email. > > 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff > email delivered successfully from @bolton.ac.uk to @gmail.com > > Version is 6.13-3 I think. > > ----------------------------------------------- > > Ian Elston > > Senior Networks officer > > Information Systems & Technology > > The University of Bolton > > http://www.bolton.ac.uk > > -----Original Message----- > From: ZendTo On Behalf Of Dale E. Qualls via > ZendTo > Sent: 23 January 2024 14:45 > To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > WARNING: This message originated from outside the University. Use > caution when following links or opening attachments. > > Even more weirdness. > > If I ?Resend Request? from within the request, the email goes out just > fine and it shows up in the system log. > > I tried testing with SMTPDebug in preferences.php, but that ONLY works > with the ?Resend Request? button when you are looking at the details > of the request (per the comments in preferences.php you can only test > with the ?Resend Request? button).? However, when I do this test it > shows the complete conversation with the mailserver, as it should. > > Just thought I?d add this extra info. > > From: Scott Silva > > Sent: Monday, January 22, 2024 5:46 PM > > To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending > > External email, exercise caution. > > Are you using an internal smart host or other mail system? > > It might be seeing the external addresses and refusing to ?relay? them? > > See if there are any logs on the mail system they are being forwarded to? > > From: ZendTo > > > On Behalf Of Dale E. Qualls via ZendTo > > Sent: Monday, January 22, 2024 3:43 PM > > To: ZendTo Users > > > > Cc: Dale E. Qualls > > > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > Yep. Just not for a ?Request a Drop-off?. > > Strange, right?? They never hit my mail server and as I said, they > don?t show in the system log.? You get the resulting page with the > drop off codes so it looks like it sends and the request shows in All > Drop-offs but no email ever goes out. > > On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: > > ? > > External email, exercise caution. > > So emails get sent with regular drop-offs? > > From: ZendTo > > > On Behalf Of Dale E. Qualls via ZendTo > > Sent: Monday, January 22, 2024 3:17 PM > > To: 'ZendTo Users' > > > > Cc: Dale E. Qualls > > > > Subject: [ZendTo] "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > Howdy, all! > > We can drop off files just fine but if we send a request for a drop > off the email never gets sent and nothing other than the user > authentication (of the person logging in to send the request) shows up > in the system log. > > This is a new server that I built on Ubuntu a month or so ago. > > Any thoughts? > > > > Dale E. Qualls > > Director of Information Technology > > Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP > > 200 South Wacker Drive, Suite 2900 > > Chicago, IL 60606-5896 > > Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 > deq at pattishall.com > www.pattishall.com > > > ________________________________ > > The preceding message and any attachments may contain confidential > information protected by the attorney-client or other privilege. You > may not forward this message or any attachments without the permission > of the sender. If you believe that it has been sent to you in error, > please reply to the sender that you received the message in error and > then delete it. Nothing in this email message, including the typed > name of the sender and/or this signature block, is intended to > constitute an electronic signature unless a specific statement to the > contrary is included in the message. > > ________________________________ > > _______________________________________________ > > ZendTo mailing list > > ZendTo at zend.to > > > http://jul.es/mailman/listinfo/zendto > > > > This email (and any attachments) is confidential and may contain > personal views which are not the views of the University of Bolton > unless specifically stated. If you have received it in error, please > delete it from your system. Do not use, copy or disclose information > in any way nor act in reliance on it and notify the sender > immediately. Please note the University of Bolton monitors emails sent > or received. Further communication will signify your consent to this. > > > _______________________________________________ > ZendTo mailing list > ZendTo at zend.to > http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From deq at pattishall.com Wed Jan 24 01:42:37 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Wed, 24 Jan 2024 01:42:37 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: From preminik at preminik.com Thu Jan 25 08:38:21 2024 From: preminik at preminik.com (Preminik) Date: Thu, 25 Jan 2024 19:38:21 +1100 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: definitely one in mine: On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: > > Thanks for the suggestion.? Good thought, but this is the ?Request a > Drop-off?, there isn?t an option to select/deselect sending an email. > > I appreciate the help!! > > *From:*ZendTo *On Behalf Of *Preminik via ZendTo > *Sent:* Tuesday, January 23, 2024 7:36 PM > *To:* zendto at zend.to > *Cc:* Preminik > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > External email, exercise caution. > > Long shot, > > Did you select the 'send email' option in the request a dropoff page? > > On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: > > It?s never even getting to my Exchange server.? It appears to > never be created on the zendto box (which explains why it never > shows up in the log, I guess).? I?m going to test it with a > different SMTP server tonight but I don?t see how that will make a > difference. > > If I re-run the install, I ASSUME it will keep all of the current > data (drop-offs, etc?)? > > I?ve never had to dink around with an install before of zendto, it > just works.? I do usually use CentOS but with it being > semi-retired, I went with Ubuntu (which I already hated). > > *From:*ZendTo > *On Behalf Of *Dale E. Qualls via > ZendTo > *Sent:* Tuesday, January 23, 2024 10:32 AM > *To:* 'ZendTo Users' > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > I?ll check.? Never had an issue before and a ?Resend Request? > works just fine. > > It?s mind boggling J > > *From:*ZendTo *On Behalf Of *Scott Silva > via ZendTo > *Sent:* Tuesday, January 23, 2024 10:20 AM > *To:* ZendTo Users > *Cc:* Scott Silva > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > External email, exercise caution. > > All I can say is look at the receive connector that it connects to > and see if it has proper permissions. > > I had to create one with ?externally secured? > > *From:*ZendTo *On Behalf Of *Dale E. > Qualls via ZendTo > *Sent:* Tuesday, January 23, 2024 8:16 AM > *To:* 'ZendTo Users' > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > SMTPServer, I?m using my on-prem Exchange server. > > *From:*ZendTo *On Behalf Of *Scott Silva > via ZendTo > *Sent:* Tuesday, January 23, 2024 9:49 AM > *To:* ZendTo Users > *Cc:* Scott Silva > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > External email, exercise caution. > > Did you set ?SMTPServer? variable or are you using the php_mail > function? > > *From:*ZendTo *On Behalf Of *Dale E. > Qualls via ZendTo > *Sent:* Tuesday, January 23, 2024 7:18 AM > *To:* ZendTo Users > *Cc:* Dale E. Qualls > *Subject:* Re: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > If I replace the req.php file with the req.php from 5.13, the > request sends. > > However, when the recipient clicks on the link the page fails (as > there is a lot more going on in the 6.13.3 version). > > Something must somehow be broken in the req.php but it hasn?t been > modified at all.? Maybe something in the email template but I?m > pretty sure that is stock as well.? I?ll start digging into that. > > Thanks, every little bit of info helps! > > > > > Dale E. Qualls > Director of Information Technology > Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP > 200 South Wacker Drive, Suite 2900 > Chicago, IL?60606-5896 > Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 > deq at pattishall.com www.pattishall.com > > > > > ------------------------------------------------------------------------ > > The preceding message and any attachments may contain confidential > information protected by the attorney-client or other privilege. > You may not forward this message or any attachments without the > permission of the sender. If you believe that it has been sent to > you in error, please reply to the sender that you received the > message in error and then delete it. Nothing in this email > message, including the typed name of the sender and/or this > signature block, is intended to constitute an electronic signature > unless a specific statement to the contrary is included in the > message. > > ------------------------------------------------------------------------ > > *From:*Elston, Ian > *Sent:* Tuesday, January 23, 2024 9:15 AM > *To:* ZendTo Users > *Cc:* Dale E. Qualls > *Subject:* RE: [ZendTo] UPDATE - "Request a DropOff" email isn't > sending > > External email, exercise caution. > > Can't really add anything to this except I built a new box about > 3wks ago, and the request dropoff feature seems to work for me. > > I logged in as my local user, requested a dropoff to my gmail > account, the zendto log logs correctly and my gmail received the > email. > > 2024-01-23 15:11:22 [ZendTo]: Info: > request-for-dropoff email delivered successfully from > @bolton.ac.uk to @gmail.com > > Version is 6.13-3 I think. > > ----------------------------------------------- > > Ian Elston > > Senior Networks officer > > Information Systems & Technology > > The University of Bolton > > http://www.bolton.ac.uk > > -----Original Message----- > From: ZendTo On Behalf Of Dale E. Qualls > via ZendTo > Sent: 23 January 2024 14:45 > To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending > > WARNING: This message originated from outside the University. Use > caution when following links or opening attachments. > > Even more weirdness. > > If I ?Resend Request? from within the request, the email goes out > just fine and it shows up in the system log. > > I tried testing with SMTPDebug in preferences.php, but that ONLY > works with the ?Resend Request? button when you are looking at the > details of the request (per the comments in preferences.php you > can only test with the ?Resend Request? button).? However, when I > do this test it shows the complete conversation with the > mailserver, as it should. > > Just thought I?d add this extra info. > > From: Scott Silva > > Sent: Monday, January 22, 2024 5:46 PM > > To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending > > External email, exercise caution. > > Are you using an internal smart host or other mail system? > > It might be seeing the external addresses and refusing to ?relay? > them? > > See if there are any logs on the mail system they are being > forwarded to? > > From: ZendTo > > > On Behalf Of Dale E. Qualls via ZendTo > > Sent: Monday, January 22, 2024 3:43 PM > > To: ZendTo Users > > > > Cc: Dale E. Qualls > > > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > Yep. Just not for a ?Request a Drop-off?. > > Strange, right?? They never hit my mail server and as I said, they > don?t show in the system log.? You get the resulting page with the > drop off codes so it looks like it sends and the request shows in > All Drop-offs but no email ever goes out. > > On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > > wrote: > > ? > > External email, exercise caution. > > So emails get sent with regular drop-offs? > > From: ZendTo > > > On Behalf Of Dale E. Qualls via ZendTo > > Sent: Monday, January 22, 2024 3:17 PM > > To: 'ZendTo Users' > > > > Cc: Dale E. Qualls > > > > Subject: [ZendTo] "Request a DropOff" email isn't sending > > CAUTION: This email originated from outside your organization. > Exercise caution when opening attachments or clicking links, > especially from unknown senders. > > Howdy, all! > > We can drop off files just fine but if we send a request for a > drop off the email never gets sent and nothing other than the user > authentication (of the person logging in to send the request) > shows up in the system log. > > This is a new server that I built on Ubuntu a month or so ago. > > Any thoughts? > > > > Dale E. Qualls > > Director of Information Technology > > Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP > > 200 South Wacker Drive, Suite 2900 > > Chicago, IL 60606-5896 > > Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 > deq at pattishall.com > www.pattishall.com > > > ________________________________ > > The preceding message and any attachments may contain confidential > information protected by the attorney-client or other privilege. > You may not forward this message or any attachments without the > permission of the sender. If you believe that it has been sent to > you in error, please reply to the sender that you received the > message in error and then delete it. Nothing in this email > message, including the typed name of the sender and/or this > signature block, is intended to constitute an electronic signature > unless a specific statement to the contrary is included in the > message. > > ________________________________ > > _______________________________________________ > > ZendTo mailing list > > ZendTo at zend.to > > > http://jul.es/mailman/listinfo/zendto > > > > This email (and any attachments) is confidential and may contain > personal views which are not the views of the University of Bolton > unless specifically stated. If you have received it in error, > please delete it from your system. Do not use, copy or disclose > information in any way nor act in reliance on it and notify the > sender immediately. Please note the University of Bolton monitors > emails sent or received. Further communication will signify your > consent to this. > > > > _______________________________________________ > > ZendTo mailing list > > ZendTo at zend.to > > http://jul.es/mailman/listinfo/zendto > > > _______________________________________________ > ZendTo mailing list > ZendTo at zend.to > http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: TAazJkA20e5GeS4z.png Type: image/png Size: 43307 bytes Desc: not available URL: From KLE at msktd.com Thu Jan 25 13:24:11 2024 From: KLE at msktd.com (Ken Etter) Date: Thu, 25 Jan 2024 13:24:11 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image001.png at 01DA4F67.DF3A80F0] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 43307 bytes Desc: image001.png URL: From deq at pattishall.com Thu Jan 25 14:40:00 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 25 Jan 2024 14:40:00 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Strange, mine doesn?t look anything like that. Where would that be configured? I?ve combed the preferences.php repeatedly, nothing in zendto.conf. The /www/req.php is the original from the install as is the /lib/Req.php. I do see this in /www/req.php but it doesn?t show up in my form (note the ?$sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox? but I don?t have the checkbox Do you think I could just set @sendEmails = ?True?? I?m afraid to make any changes. : *******************snip*************************** // Send a new request if (isset($_POST['Action']) && $_POST['Action'] === 'send') { // Don't always actually want to send the emails. $sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox // Work out the entire URL except the string of words/numbers on the end // // advertisedServerRoot overrides serverRoot if it's defined $urlroot = $theDropbox->advertisedServerRoot(); if ($urlroot) { // They *did* end it with a / didn't they?? if (substr($urlroot, -1) !== '/') $urlroot .= '/'; if ($theDropbox->hidePHP()) $urlroot = $urlroot . 'req?req='; else $urlroot = $urlroot . 'req.php?req='; } else { if ($theDropbox->hidePHP()) $urlroot = $NSSDROPBOX_URL.'req?req='; else $urlroot = $NSSDROPBOX_URL.'req.php?req='; } // Set up the output page $theDropbox->SetupPage(); // If we're automated, get the start and expiry dates from the command if ($theDropbox->isAutomated()) { $startString = @$_POST['startDateTime']; $start = 0; if (!empty($startString)) { // Save the start time if we could parse it $start = timeForTimestamp($startString); } // No useful value? Default to "now" if (!$start) // Could be empty or 0 or FALSE $start = time(); $expiryString = @$_POST['expiryDateTime']; ******************snip**************************** Mine looks like this: [cid:image001.png at 01DA4F68.6744B4C0] From: ZendTo On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 2:38 AM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. definitely one in mine: [cid:image003.png at 01DA4F6A.11E88630] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 99714 bytes Desc: image001.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.png Type: image/png Size: 78039 bytes Desc: image003.png URL: From deq at pattishall.com Thu Jan 25 14:40:46 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 25 Jan 2024 14:40:46 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Hells Bells, Ken. I?m not sure what hosed my install but I?m sure it?s user error somehow. From: ZendTo On Behalf Of Ken Etter via ZendTo Sent: Thursday, January 25, 2024 7:24 AM To: ZendTo Users Cc: Ken Etter Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image002.png at 01DA4F6A.2DF660E0] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 78028 bytes Desc: image002.png URL: From KLE at msktd.com Thu Jan 25 15:00:21 2024 From: KLE at msktd.com (Ken Etter) Date: Thu, 25 Jan 2024 15:00:21 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Not sure if this still applies or not. At one point I had an issue with things not looking right and Jules recommended I delete all the php files in the Smarty cache as those files would all be regenerated automatically as needed. It did fix my problem. The Smarty cache is located at /var/zendto/templates_c/ on my SLES setup. I assume it is the same or similar on other distros. If your ZendTo is a VM, you could snapshot and delete the php files in that folder and see what happens. Ken From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 9:41 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending Hells Bells, Ken. I?m not sure what hosed my install but I?m sure it?s user error somehow. From: ZendTo > On Behalf Of Ken Etter via ZendTo Sent: Thursday, January 25, 2024 7:24 AM To: ZendTo Users > Cc: Ken Etter > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image001.png at 01DA4F75.4E22EA90] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 78028 bytes Desc: image001.png URL: From deq at pattishall.com Thu Jan 25 15:15:37 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 25 Jan 2024 15:15:37 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: I may try that tonight to see if I get the check boxes back, but it looks like that directory only has cached email templates in it (they are all something like: 09488c97f80191e4ef7018ba928724105e8487e8_0.file.request_email.tpl.php). Setting @sendEmails = ?True? fixed the problem though, emails are now sent. I may snapshot tonight and re-run the installer and see if it corrects things. I still don?t have reCaptcha working but I gave up on that ? Thanks everyone, especially Ken, Preminik and Ian! From: Ken Etter Sent: Thursday, January 25, 2024 9:00 AM To: ZendTo Users Cc: Dale E. Qualls Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Not sure if this still applies or not. At one point I had an issue with things not looking right and Jules recommended I delete all the php files in the Smarty cache as those files would all be regenerated automatically as needed. It did fix my problem. The Smarty cache is located at /var/zendto/templates_c/ on my SLES setup. I assume it is the same or similar on other distros. If your ZendTo is a VM, you could snapshot and delete the php files in that folder and see what happens. Ken From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 9:41 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending Hells Bells, Ken. I?m not sure what hosed my install but I?m sure it?s user error somehow. From: ZendTo > On Behalf Of Ken Etter via ZendTo Sent: Thursday, January 25, 2024 7:24 AM To: ZendTo Users > Cc: Ken Etter > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image002.png at 01DA4F6F.0B3DBAD0] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 85509 bytes Desc: image002.png URL: From KLE at msktd.com Thu Jan 25 15:52:26 2024 From: KLE at msktd.com (Ken Etter) Date: Thu, 25 Jan 2024 15:52:26 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Glad you got it working. It was too long ago for me to remember what the smarty cache included. I think Jules has mentioned you can rerun the installer at any time, so snapshot and re-run may be enough to resolve this. Ken From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 10:16 AM To: ZendTo Users Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I may try that tonight to see if I get the check boxes back, but it looks like that directory only has cached email templates in it (they are all something like: 09488c97f80191e4ef7018ba928724105e8487e8_0.file.request_email.tpl.php). Setting @sendEmails = ?True? fixed the problem though, emails are now sent. I may snapshot tonight and re-run the installer and see if it corrects things. I still don?t have reCaptcha working but I gave up on that ? Thanks everyone, especially Ken, Preminik and Ian! From: Ken Etter > Sent: Thursday, January 25, 2024 9:00 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Not sure if this still applies or not. At one point I had an issue with things not looking right and Jules recommended I delete all the php files in the Smarty cache as those files would all be regenerated automatically as needed. It did fix my problem. The Smarty cache is located at /var/zendto/templates_c/ on my SLES setup. I assume it is the same or similar on other distros. If your ZendTo is a VM, you could snapshot and delete the php files in that folder and see what happens. Ken From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 9:41 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending Hells Bells, Ken. I?m not sure what hosed my install but I?m sure it?s user error somehow. From: ZendTo > On Behalf Of Ken Etter via ZendTo Sent: Thursday, January 25, 2024 7:24 AM To: ZendTo Users > Cc: Ken Etter > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image001.png at 01DA4F7C.94F31AB0] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 85509 bytes Desc: image001.png URL: From deq at pattishall.com Thu Jan 25 15:59:28 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 25 Jan 2024 15:59:28 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> Message-ID: Fingers crossed ? I think I recall him telling me that long ago as well (as to clearing the smarty cache). Thanks!! From: Ken Etter Sent: Thursday, January 25, 2024 9:52 AM To: ZendTo Users Cc: Dale E. Qualls Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Glad you got it working. It was too long ago for me to remember what the smarty cache included. I think Jules has mentioned you can rerun the installer at any time, so snapshot and re-run may be enough to resolve this. Ken From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 10:16 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I may try that tonight to see if I get the check boxes back, but it looks like that directory only has cached email templates in it (they are all something like: 09488c97f80191e4ef7018ba928724105e8487e8_0.file.request_email.tpl.php). Setting @sendEmails = ?True? fixed the problem though, emails are now sent. I may snapshot tonight and re-run the installer and see if it corrects things. I still don?t have reCaptcha working but I gave up on that ? Thanks everyone, especially Ken, Preminik and Ian! From: Ken Etter > Sent: Thursday, January 25, 2024 9:00 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Not sure if this still applies or not. At one point I had an issue with things not looking right and Jules recommended I delete all the php files in the Smarty cache as those files would all be regenerated automatically as needed. It did fix my problem. The Smarty cache is located at /var/zendto/templates_c/ on my SLES setup. I assume it is the same or similar on other distros. If your ZendTo is a VM, you could snapshot and delete the php files in that folder and see what happens. Ken From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 9:41 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending Hells Bells, Ken. I?m not sure what hosed my install but I?m sure it?s user error somehow. From: ZendTo > On Behalf Of Ken Etter via ZendTo Sent: Thursday, January 25, 2024 7:24 AM To: ZendTo Users > Cc: Ken Etter > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Dale, I?m running version 6.13-3 and I also see that same screen. The info link to the right of ?Send email? states that this is on by default, but if turned off will just show you a link that you will have to send yourself. If that is the only time emails are not sent, I would think it has to be tied into that option somehow. Ken From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 3:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending definitely one in mine: [cid:image002.png at 01DA4F75.2DBC1600] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 90069 bytes Desc: image002.png URL: From ssilva at sgvwater.com Thu Jan 25 16:06:59 2024 From: ssilva at sgvwater.com (Scott Silva) Date: Thu, 25 Jan 2024 16:06:59 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> <2054dbf38947432286c0d53f2d1aba67@sgvwater.com> Message-ID: My ?Request a dropoff? looks exactly like that? I have what seems like a simple question. If you are reusing a previous config did you run ?/opt/zendto/bin/upgrade?? From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 6:40 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Strange, mine doesn?t look anything like that. Where would that be configured? I?ve combed the preferences.php repeatedly, nothing in zendto.conf. The /www/req.php is the original from the install as is the /lib/Req.php. I do see this in /www/req.php but it doesn?t show up in my form (note the ?$sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox? but I don?t have the checkbox Do you think I could just set @sendEmails = ?True?? I?m afraid to make any changes. : *******************snip*************************** // Send a new request if (isset($_POST['Action']) && $_POST['Action'] === 'send') { // Don't always actually want to send the emails. $sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox // Work out the entire URL except the string of words/numbers on the end // // advertisedServerRoot overrides serverRoot if it's defined $urlroot = $theDropbox->advertisedServerRoot(); if ($urlroot) { // They *did* end it with a / didn't they?? if (substr($urlroot, -1) !== '/') $urlroot .= '/'; if ($theDropbox->hidePHP()) $urlroot = $urlroot . 'req?req='; else $urlroot = $urlroot . 'req.php?req='; } else { if ($theDropbox->hidePHP()) $urlroot = $NSSDROPBOX_URL.'req?req='; else $urlroot = $NSSDROPBOX_URL.'req.php?req='; } // Set up the output page $theDropbox->SetupPage(); // If we're automated, get the start and expiry dates from the command if ($theDropbox->isAutomated()) { $startString = @$_POST['startDateTime']; $start = 0; if (!empty($startString)) { // Save the start time if we could parse it $start = timeForTimestamp($startString); } // No useful value? Default to "now" if (!$start) // Could be empty or 0 or FALSE $start = time(); $expiryString = @$_POST['expiryDateTime']; ******************snip**************************** Mine looks like this: [cid:image001.png at 01DA4F65.5D94E060] From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 2:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. definitely one in mine: [cid:image003.png at 01DA4F65.5D94E060] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 99714 bytes Desc: image001.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.png Type: image/png Size: 60194 bytes Desc: image003.png URL: From deq at pattishall.com Thu Jan 25 16:15:15 2024 From: deq at pattishall.com (Dale E. Qualls) Date: Thu, 25 Jan 2024 16:15:15 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> <2054dbf38947432286c0d53f2d1aba67@sgvwater.com> Message-ID: Yeah, it?s strange. I built from scratch and modified the configs by hand. From: ZendTo On Behalf Of Scott Silva via ZendTo Sent: Thursday, January 25, 2024 10:07 AM To: ZendTo Users Cc: Scott Silva Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. My ?Request a dropoff? looks exactly like that? I have what seems like a simple question. If you are reusing a previous config did you run ?/opt/zendto/bin/upgrade?? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 6:40 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Strange, mine doesn?t look anything like that. Where would that be configured? I?ve combed the preferences.php repeatedly, nothing in zendto.conf. The /www/req.php is the original from the install as is the /lib/Req.php. I do see this in /www/req.php but it doesn?t show up in my form (note the ?$sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox? but I don?t have the checkbox Do you think I could just set @sendEmails = ?True?? I?m afraid to make any changes. : *******************snip*************************** // Send a new request if (isset($_POST['Action']) && $_POST['Action'] === 'send') { // Don't always actually want to send the emails. $sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox // Work out the entire URL except the string of words/numbers on the end // // advertisedServerRoot overrides serverRoot if it's defined $urlroot = $theDropbox->advertisedServerRoot(); if ($urlroot) { // They *did* end it with a / didn't they?? if (substr($urlroot, -1) !== '/') $urlroot .= '/'; if ($theDropbox->hidePHP()) $urlroot = $urlroot . 'req?req='; else $urlroot = $urlroot . 'req.php?req='; } else { if ($theDropbox->hidePHP()) $urlroot = $NSSDROPBOX_URL.'req?req='; else $urlroot = $NSSDROPBOX_URL.'req.php?req='; } // Set up the output page $theDropbox->SetupPage(); // If we're automated, get the start and expiry dates from the command if ($theDropbox->isAutomated()) { $startString = @$_POST['startDateTime']; $start = 0; if (!empty($startString)) { // Save the start time if we could parse it $start = timeForTimestamp($startString); } // No useful value? Default to "now" if (!$start) // Could be empty or 0 or FALSE $start = time(); $expiryString = @$_POST['expiryDateTime']; ******************snip**************************** Mine looks like this: [cid:image001.png at 01DA4F77.627B4800] From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 2:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. definitely one in mine: [cid:image002.png at 01DA4F77.627B4800] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? > Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com > ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto [https://www.bolton.ac.uk/assets/109433-UoB-Email-footer.png] This email (and any attachments) is confidential and may contain personal views which are not the views of the University of Bolton unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose information in any way nor act in reliance on it and notify the sender immediately. Please note the University of Bolton monitors emails sent or received. Further communication will signify your consent to this. _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto _______________________________________________ ZendTo mailing list ZendTo at zend.to http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 99714 bytes Desc: image001.png URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.png Type: image/png Size: 60194 bytes Desc: image002.png URL: From KLE at msktd.com Thu Jan 25 16:17:50 2024 From: KLE at msktd.com (Ken Etter) Date: Thu, 25 Jan 2024 16:17:50 +0000 Subject: [ZendTo] UPDATE - "Request a DropOff" email isn't sending In-Reply-To: References: <45740fad-1ef0-4554-b73f-c255a93ce640@preminik.com> <2054dbf38947432286c0d53f2d1aba67@sgvwater.com> Message-ID: FYI, the upgrade script takes a "--dryrun" option so you can see what it would do without actually making any changes. From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 11:15 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending Yeah, it?s strange. I built from scratch and modified the configs by hand. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Thursday, January 25, 2024 10:07 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. My ?Request a dropoff? looks exactly like that? I have what seems like a simple question. If you are reusing a previous config did you run ?/opt/zendto/bin/upgrade?? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Thursday, January 25, 2024 6:40 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Strange, mine doesn?t look anything like that. Where would that be configured? I?ve combed the preferences.php repeatedly, nothing in zendto.conf. The /www/req.php is the original from the install as is the /lib/Req.php. I do see this in /www/req.php but it doesn?t show up in my form (note the ?$sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox? but I don?t have the checkbox Do you think I could just set @sendEmails = ?True?? I?m afraid to make any changes. : *******************snip*************************** // Send a new request if (isset($_POST['Action']) && $_POST['Action'] === 'send') { // Don't always actually want to send the emails. $sendEmails = @$_POST['sendEmail'] ? TRUE : FALSE; // This is a checkbox // Work out the entire URL except the string of words/numbers on the end // // advertisedServerRoot overrides serverRoot if it's defined $urlroot = $theDropbox->advertisedServerRoot(); if ($urlroot) { // They *did* end it with a / didn't they?? if (substr($urlroot, -1) !== '/') $urlroot .= '/'; if ($theDropbox->hidePHP()) $urlroot = $urlroot . 'req?req='; else $urlroot = $urlroot . 'req.php?req='; } else { if ($theDropbox->hidePHP()) $urlroot = $NSSDROPBOX_URL.'req?req='; else $urlroot = $NSSDROPBOX_URL.'req.php?req='; } // Set up the output page $theDropbox->SetupPage(); // If we're automated, get the start and expiry dates from the command if ($theDropbox->isAutomated()) { $startString = @$_POST['startDateTime']; $start = 0; if (!empty($startString)) { // Save the start time if we could parse it $start = timeForTimestamp($startString); } // No useful value? Default to "now" if (!$start) // Could be empty or 0 or FALSE $start = time(); $expiryString = @$_POST['expiryDateTime']; ******************snip**************************** Mine looks like this: [cid:image001.png at 01DA4F80.217DED40] From: ZendTo > On Behalf Of Preminik via ZendTo Sent: Thursday, January 25, 2024 2:38 AM To: zendto at zend.to Cc: Preminik > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. definitely one in mine: [cid:image002.png at 01DA4F80.217DED40] On 24/01/2024 12:42 pm, Dale E. Qualls via ZendTo wrote: Thanks for the suggestion. Good thought, but this is the ?Request a Drop-off?, there isn?t an option to select/deselect sending an email. I appreciate the help!! From: ZendTo On Behalf Of Preminik via ZendTo Sent: Tuesday, January 23, 2024 7:36 PM To: zendto at zend.to Cc: Preminik Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Long shot, Did you select the 'send email' option in the request a dropoff page? On 24/01/2024 6:52 am, Dale E. Qualls via ZendTo wrote: It?s never even getting to my Exchange server. It appears to never be created on the zendto box (which explains why it never shows up in the log, I guess). I?m going to test it with a different SMTP server tonight but I don?t see how that will make a difference. If I re-run the install, I ASSUME it will keep all of the current data (drop-offs, etc?)? I?ve never had to dink around with an install before of zendto, it just works. I do usually use CentOS but with it being semi-retired, I went with Ubuntu (which I already hated). From: ZendTo On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 10:32 AM To: 'ZendTo Users' Cc: Dale E. Qualls Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending I?ll check. Never had an issue before and a ?Resend Request? works just fine. It?s mind boggling ? From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 10:20 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. All I can say is look at the receive connector that it connects to and see if it has proper permissions. I had to create one with ?externally secured? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 8:16 AM To: 'ZendTo Users' > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. SMTPServer, I?m using my on-prem Exchange server. From: ZendTo > On Behalf Of Scott Silva via ZendTo Sent: Tuesday, January 23, 2024 9:49 AM To: ZendTo Users > Cc: Scott Silva > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Did you set ?SMTPServer? variable or are you using the php_mail function? From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: Tuesday, January 23, 2024 7:18 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. If I replace the req.php file with the req.php from 5.13, the request sends. However, when the recipient clicks on the link the page fails (as there is a lot more going on in the 6.13.3 version). Something must somehow be broken in the req.php but it hasn?t been modified at all. Maybe something in the email template but I?m pretty sure that is stock as well. I?ll start digging into that. Thanks, every little bit of info helps! [http://images.pattishall.com/images/pattishalllogo.jpg] Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. If you believe that it has been sent to you in error, please reply to the sender that you received the message in error and then delete it. Nothing in this email message, including the typed name of the sender and/or this signature block, is intended to constitute an electronic signature unless a specific statement to the contrary is included in the message. ________________________________ From: Elston, Ian > Sent: Tuesday, January 23, 2024 9:15 AM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] UPDATE - "Request a DropOff" email isn't sending External email, exercise caution. Can't really add anything to this except I built a new box about 3wks ago, and the request dropoff feature seems to work for me. I logged in as my local user, requested a dropoff to my gmail account, the zendto log logs correctly and my gmail received the email. 2024-01-23 15:11:22 [ZendTo]: Info: request-for-dropoff email delivered successfully from @bolton.ac.uk to @gmail.com Version is 6.13-3 I think. ----------------------------------------------- Ian Elston Senior Networks officer Information Systems & Technology The University of Bolton http://www.bolton.ac.uk -----Original Message----- From: ZendTo > On Behalf Of Dale E. Qualls via ZendTo Sent: 23 January 2024 14:45 To: ZendTo Users > Cc: Dale E. Qualls > Subject: Re: [ZendTo] UPDATE - "Request a DropOff" email isn't sending WARNING: This message originated from outside the University. Use caution when following links or opening attachments. Even more weirdness. If I ?Resend Request? from within the request, the email goes out just fine and it shows up in the system log. I tried testing with SMTPDebug in preferences.php, but that ONLY works with the ?Resend Request? button when you are looking at the details of the request (per the comments in preferences.php you can only test with the ?Resend Request? button). However, when I do this test it shows the complete conversation with the mailserver, as it should. Just thought I?d add this extra info. From: Scott Silva > Sent: Monday, January 22, 2024 5:46 PM To: ZendTo Users > Cc: Dale E. Qualls > Subject: RE: [ZendTo] "Request a DropOff" email isn't sending External email, exercise caution. Are you using an internal smart host or other mail system? It might be seeing the external addresses and refusing to ?relay? them? See if there are any logs on the mail system they are being forwarded to? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:43 PM To: ZendTo Users > > Cc: Dale E. Qualls > > Subject: Re: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Yep. Just not for a ?Request a Drop-off?. Strange, right? They never hit my mail server and as I said, they don?t show in the system log. You get the resulting page with the drop off codes so it looks like it sends and the request shows in All Drop-offs but no email ever goes out. On Jan 22, 2024, at 5:26?PM, Scott Silva via ZendTo > > wrote: ? External email, exercise caution. So emails get sent with regular drop-offs? From: ZendTo > > On Behalf Of Dale E. Qualls via ZendTo Sent: Monday, January 22, 2024 3:17 PM To: 'ZendTo Users' > > Cc: Dale E. Qualls > > Subject: [ZendTo] "Request a DropOff" email isn't sending CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Howdy, all! We can drop off files just fine but if we send a request for a drop off the email never gets sent and nothing other than the user authentication (of the person logging in to send the request) shows up in the system log. This is a new server that I built on Ubuntu a month or so ago. Any thoughts? Dale E. Qualls Director of Information Technology Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP 200 South Wacker Drive, Suite 2900 Chicago, IL 60606-5896 Direct: (312) 554-7979 Main: (312) 554-8000 Fax: (312) 554-8015 deq at pattishall.com www.pattishall.com ________________________________ The preceding message and any attachments may contain confidential information protected by the attorney-client or other privilege. You may not forward this message or any attachments without the permission of the sender. 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