[ZendTo] user upload error

[Glenn Noel]

Longshot here, but I ran into a similar issue once with my Zend server.
The cause was a DNS A record or CNAME (can't recall clearly).  The DNS
record did not match the 'serverRoot' setting in the preferences.php file.
Example:
- In preferences.php the serverRoot setting was https://myzend.example.com
.
- CNAME was configured to point zend.example.com to myzend.example.com.
- Users who accessed https://myzend.example.com did not have an issue
- Users who browsed to https://zend.example.com encountered weird issues
like yours.

Long story short, make sure DNS and serverRoot in preferences.php match.

Good luck,

Glenn


On Wed, Sep 13, 2023 at 4:41 PM Travis Zimmerman via ZendTo <zendto at zend.to>
wrote:

> The ZendTo logs didn’t show much other than the user logging in, since the
> upload couldn’t complete.
> Apache is just showing 200 codes for all the requests related to the
> user’s IP.
>
> ------------------------------------------------------
> Travis Zimmerman tzimmerman at fsu.edu 850-645-8030
> Linux Enterprise Applications & Systems its-linuxadmins at fsu.edu
> Information Technology Services, Florida State University
>
> On Sep 13, 2023, at 4:25 PM, Neil Brown <zendto at neilzone.co.uk> wrote:
>
>
>
> On 13/09/2023 20:45, Travis Zimmerman via ZendTo wrote:
>
> I don’t suppose anyone else has any suggestions?
>
>
> Daft question, but is there anything in the zendto or apache logs?
>
> Neil
>
>
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