From Manisha.Sharma at acdlabs.com Mon Oct 16 14:24:38 2023 From: Manisha.Sharma at acdlabs.com (Manisha Sharma) Date: Mon, 16 Oct 2023 13:24:38 +0000 Subject: [ZendTo] Incoming Folder Piling up References: Message-ID: Hello Team, Over the last week I have seen that zendto has been low on storage. We have 2 TB of storage assigned to it but it keeps getting low. The incoming foder is 312 gb and even when I manually delete the drop offs, it stays the same. Can you please assist me? Thank you Manisha Sharma IT System Administrator [cid:1a0d5373-8117-4439-80d2-9158958ac027] -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Outlook-2mxnqawz.png Type: image/png Size: 382544 bytes Desc: Outlook-2mxnqawz.png URL: From m.v.sangster at abdn.ac.uk Mon Oct 16 14:34:02 2023 From: m.v.sangster at abdn.ac.uk (Sangster, Mark) Date: Mon, 16 Oct 2023 13:34:02 +0000 Subject: [ZendTo] Incoming Folder Piling up In-Reply-To: References: Message-ID: Linux sometimes can't free storage but instead marks it for deletion ("unlinking" is the correct term). Normally this is because a process is holding it. You can check with: lsof | grep 'deleted|COMMAND' And then restart the process holding the deleted files. If you are truly desperate, you could truncate the files but probably not advisable: echo > /path/to/file i.e., it is likely not a ZendTo problem. Cheers Mark From: ZendTo On Behalf Of Manisha Sharma via ZendTo Sent: Monday, October 16, 2023 2:25 PM To: zendto at zend.to Cc: Manisha Sharma Subject: [ZendTo] Incoming Folder Piling up CAUTION: External email. Ensure this message is from a trusted source and exercise caution before clicking links/opening attachments. Hello Team, Over the last week I have seen that zendto has been low on storage. We have 2 TB of storage assigned to it but it keeps getting low. The incoming foder is 312 gb and even when I manually delete the drop offs, it stays the same. Can you please assist me? Thank you Manisha Sharma IT System Administrator [cid:image001.png at 01DA003D.CE297740] The University of Aberdeen is a charity registered in Scotland, No SC013683. Tha Oilthigh Obar Dheathain na charthannas cl?raichte ann an Alba, ?ir. SC013683. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 382544 bytes Desc: image001.png URL: From Manisha.Sharma at acdlabs.com Mon Oct 16 15:02:01 2023 From: Manisha.Sharma at acdlabs.com (Manisha Sharma) Date: Mon, 16 Oct 2023 14:02:01 +0000 Subject: [ZendTo] ZendTo Digest, Vol 150, Issue 2 In-Reply-To: References: Message-ID: Hello Mark, Thank you for your quick response. Running that command returns mothing so I am not sure what is causing it. I checked this link : jul.es/pipermail/zendto/2021-July.txt Do you think this can help? Manisha Sharma IT System Administrator [cid:ce1bb3fb-f888-4096-87b0-de85522a03ed] ________________________________ From: ZendTo on behalf of zendto-request at zend.to Sent: Monday, October 16, 2023 9:34 AM To: zendto at zend.to Subject: ZendTo Digest, Vol 150, Issue 2 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Send ZendTo mailing list submissions to zendto at zend.to To subscribe or unsubscribe via the World Wide Web, visit https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7Ca02ebfd722cb418ca45308dbce4c9840%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330600602398175%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=i9MThN2IxK00gWdy%2BbLb1D3rS74SgjNzvEtYlh22xUw%3D&reserved=0 or, via email, send a message with subject or body 'help' to zendto-request at zend.to You can reach the person managing the list at zendto-owner at zend.to When replying, please edit your Subject line so it is more specific than "Re: Contents of ZendTo digest..." Today's Topics: 1. Re: Incoming Folder Piling up (Sangster, Mark) ---------------------------------------------------------------------- Message: 1 Date: Mon, 16 Oct 2023 13:34:02 +0000 From: "Sangster, Mark" To: ZendTo Users Subject: Re: [ZendTo] Incoming Folder Piling up Message-ID: Content-Type: text/plain; charset="us-ascii" Linux sometimes can't free storage but instead marks it for deletion ("unlinking" is the correct term). Normally this is because a process is holding it. You can check with: lsof | grep 'deleted|COMMAND' And then restart the process holding the deleted files. If you are truly desperate, you could truncate the files but probably not advisable: echo > /path/to/file i.e., it is likely not a ZendTo problem. Cheers Mark From: ZendTo On Behalf Of Manisha Sharma via ZendTo Sent: Monday, October 16, 2023 2:25 PM To: zendto at zend.to Cc: Manisha Sharma Subject: [ZendTo] Incoming Folder Piling up CAUTION: External email. Ensure this message is from a trusted source and exercise caution before clicking links/opening attachments. Hello Team, Over the last week I have seen that zendto has been low on storage. We have 2 TB of storage assigned to it but it keeps getting low. The incoming foder is 312 gb and even when I manually delete the drop offs, it stays the same. Can you please assist me? Thank you Manisha Sharma IT System Administrator [cid:image001.png at 01DA003D.CE297740] The University of Aberdeen is a charity registered in Scotland, No SC013683. Tha Oilthigh Obar Dheathain na charthannas cl?raichte ann an Alba, ?ir. SC013683. -------------- next part -------------- An HTML attachment was scrubbed... URL: > -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 382544 bytes Desc: image001.png URL: > ------------------------------ Subject: Digest Footer _______________________________________________ ZendTo mailing list ZendTo at zend.to https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7Ca02ebfd722cb418ca45308dbce4c9840%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330600602398175%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=i9MThN2IxK00gWdy%2BbLb1D3rS74SgjNzvEtYlh22xUw%3D&reserved=0 ------------------------------ End of ZendTo Digest, Vol 150, Issue 2 ************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Outlook-gldypomi.png Type: image/png Size: 382544 bytes Desc: Outlook-gldypomi.png URL: From m.v.sangster at abdn.ac.uk Mon Oct 16 15:07:27 2023 From: m.v.sangster at abdn.ac.uk (Sangster, Mark) Date: Mon, 16 Oct 2023 14:07:27 +0000 Subject: [ZendTo] ZendTo Digest, Vol 150, Issue 2 In-Reply-To: References: Message-ID: The cron which delete files is periodic. That would not relate to you removing files and the space not reclaiming. You should run the command as root to ensure you have privilege to see the files. And I realise now that the pipe might need escaped. lsof | grep 'deleted\|COMMAND' Cheers Mark From: ZendTo On Behalf Of Manisha Sharma via ZendTo Sent: Monday, October 16, 2023 3:02 PM To: zendto at zend.to Cc: Manisha Sharma Subject: Re: [ZendTo] ZendTo Digest, Vol 150, Issue 2 CAUTION: External email. Ensure this message is from a trusted source and exercise caution before clicking links/opening attachments. Hello Mark, Thank you for your quick response. Running that command returns mothing so I am not sure what is causing it. I checked this link : jul.es/pipermail/zendto/2021-July.txt Do you think this can help? Manisha Sharma IT System Administrator [cid:image001.png at 01DA0042.79649F50] ________________________________ From: ZendTo > on behalf of zendto-request at zend.to

> Sent: Monday, October 16, 2023 9:34 AM To: zendto at zend.to > Subject: ZendTo Digest, Vol 150, Issue 2 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Send ZendTo mailing list submissions to zendto at zend.to To subscribe or unsubscribe via the World Wide Web, visit https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7Ca02ebfd722cb418ca45308dbce4c9840%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330600602398175%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=i9MThN2IxK00gWdy%2BbLb1D3rS74SgjNzvEtYlh22xUw%3D&reserved=0 or, via email, send a message with subject or body 'help' to zendto-request at zend.to You can reach the person managing the list at zendto-owner at zend.to When replying, please edit your Subject line so it is more specific than "Re: Contents of ZendTo digest..." Today's Topics: 1. Re: Incoming Folder Piling up (Sangster, Mark) ---------------------------------------------------------------------- Message: 1 Date: Mon, 16 Oct 2023 13:34:02 +0000 From: "Sangster, Mark" > To: ZendTo Users > Subject: Re: [ZendTo] Incoming Folder Piling up Message-ID: Content-Type: text/plain; charset="us-ascii" Linux sometimes can't free storage but instead marks it for deletion ("unlinking" is the correct term). Normally this is because a process is holding it. You can check with: lsof | grep 'deleted|COMMAND' And then restart the process holding the deleted files. If you are truly desperate, you could truncate the files but probably not advisable: echo > /path/to/file i.e., it is likely not a ZendTo problem. Cheers Mark From: ZendTo > On Behalf Of Manisha Sharma via ZendTo Sent: Monday, October 16, 2023 2:25 PM To: zendto at zend.to Cc: Manisha Sharma > Subject: [ZendTo] Incoming Folder Piling up CAUTION: External email. Ensure this message is from a trusted source and exercise caution before clicking links/opening attachments. Hello Team, Over the last week I have seen that zendto has been low on storage. We have 2 TB of storage assigned to it but it keeps getting low. The incoming foder is 312 gb and even when I manually delete the drop offs, it stays the same. Can you please assist me? Thank you Manisha Sharma IT System Administrator [cid:image001.png at 01DA003D.CE297740] The University of Aberdeen is a charity registered in Scotland, No SC013683. Tha Oilthigh Obar Dheathain na charthannas cl?raichte ann an Alba, ?ir. SC013683. -------------- next part -------------- An HTML attachment was scrubbed... URL: > -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 382544 bytes Desc: image001.png URL: > ------------------------------ Subject: Digest Footer _______________________________________________ ZendTo mailing list ZendTo at zend.to https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7Ca02ebfd722cb418ca45308dbce4c9840%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330600602398175%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=i9MThN2IxK00gWdy%2BbLb1D3rS74SgjNzvEtYlh22xUw%3D&reserved=0 ------------------------------ End of ZendTo Digest, Vol 150, Issue 2 ************************************** The University of Aberdeen is a charity registered in Scotland, No SC013683. Tha Oilthigh Obar Dheathain na charthannas cl?raichte ann an Alba, ?ir. SC013683. -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 382544 bytes Desc: image001.png URL: From john.thurston at alaska.gov Mon Oct 16 22:00:51 2023 From: john.thurston at alaska.gov (John Thurston) Date: Mon, 16 Oct 2023 13:00:51 -0800 Subject: [ZendTo] Incoming Folder Piling up In-Reply-To: References:

Message-ID: 'incoming' is where files are accumulated as users 'drop' them off. When the entire file has been uploaded, it is assembled and passed over to be virus scanned, etc. At that time is moved from 'incoming' to 'dropoffs' If you are seeing files piling up in 'incoming', it indicates that uploads are being terminated before they are completed. The files in 'incoming' are NOT affected by your deletion of competed drop offs! As mentioned elsewhere, a cron job will delete files in 'incoming' which are older than 24 hours. IMHO, you can safely clobber anything in 'incoming' which is older than a couple of hours. If a customer hasn't been able to upload the next segment of their file in that amount of time, their browser (or your firewall) is going to kill their session anyway. But that's just my opinion.? Set your own threshold, and do a manual cleanup whenever you like: ? find -H /var/zendto/incoming/ -type f -mmin +360 -delete -- Do things because you should, not just because you can. John Thurston 907-465-8591 John.Thurston at alaska.gov Department of Administration State of Alaska On 10/16/2023 5:24 AM, Manisha Sharma via ZendTo wrote: > Hello Team, > > Over the last week I have seen that zendto has been low on storage. We > have 2 TB of storage assigned to it but it keeps getting low. > > The incoming foder is 312 gb and even when I manually delete the drop > offs, it stays the same. > > Can you please assist me? > > Thank you > > Manisha Sharma > > IT System Administrator > > > > _______________________________________________ > ZendTo mailing list > ZendTo at zend.to > http://jul.es/mailman/listinfo/zendto -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Outlook-2mxnqawz.png Type: image/png Size: 382544 bytes Desc: not available URL: From Manisha.Sharma at acdlabs.com Tue Oct 24 18:40:30 2023 From: Manisha.Sharma at acdlabs.com (Manisha Sharma) Date: Tue, 24 Oct 2023 17:40:30 +0000 Subject: [ZendTo] ZendTo Digest, Vol 150, Issue 5 In-Reply-To: References: Message-ID: Hey , Thank you. I was able to resolve the issue with your help. Do you know if there is a delete button in the inbox on zendto that we can enable for the users. Thank you Manisha Sharma IT System Administrator [cid:37ef207d-378e-4e20-88e4-2632055f09f0] ________________________________ From: ZendTo on behalf of zendto-request at zend.to Sent: Monday, October 16, 2023 5:01 PM To: zendto at zend.to Subject: ZendTo Digest, Vol 150, Issue 5 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Send ZendTo mailing list submissions to zendto at zend.to To subscribe or unsubscribe via the World Wide Web, visit https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7C3773f365bd15495e26aa08dbce8b058f%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330868715767448%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=X9wAZrW5UwkQaAlwQWl9COXtlbkBVYDzO4kUfvyGfWo%3D&reserved=0 or, via email, send a message with subject or body 'help' to zendto-request at zend.to You can reach the person managing the list at zendto-owner at zend.to When replying, please edit your Subject line so it is more specific than "Re: Contents of ZendTo digest..." Today's Topics: 1. Re: Incoming Folder Piling up (John Thurston) ---------------------------------------------------------------------- Message: 1 Date: Mon, 16 Oct 2023 13:00:51 -0800 From: John Thurston To: zendto at zend.to Subject: Re: [ZendTo] Incoming Folder Piling up Message-ID: Content-Type: text/plain; charset="utf-8"; Format="flowed" 'incoming' is where files are accumulated as users 'drop' them off. When the entire file has been uploaded, it is assembled and passed over to be virus scanned, etc. At that time is moved from 'incoming' to 'dropoffs' If you are seeing files piling up in 'incoming', it indicates that uploads are being terminated before they are completed. The files in 'incoming' are NOT affected by your deletion of competed drop offs! As mentioned elsewhere, a cron job will delete files in 'incoming' which are older than 24 hours. IMHO, you can safely clobber anything in 'incoming' which is older than a couple of hours. If a customer hasn't been able to upload the next segment of their file in that amount of time, their browser (or your firewall) is going to kill their session anyway. But that's just my opinion.? Set your own threshold, and do a manual cleanup whenever you like: ? find -H /var/zendto/incoming/ -type f -mmin +360 -delete -- Do things because you should, not just because you can. John Thurston 907-465-8591 John.Thurston at alaska.gov Department of Administration State of Alaska On 10/16/2023 5:24 AM, Manisha Sharma via ZendTo wrote: > Hello Team, > > Over the last week I have seen that zendto has been low on storage. We > have 2 TB of storage assigned to it but it keeps getting low. > > The incoming foder is 312 gb and even when I manually delete the drop > offs, it stays the same. > > Can you please assist me? > > Thank you > > Manisha Sharma > > IT System Administrator > > > > _______________________________________________ > ZendTo mailing list > ZendTo at zend.to > https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7C3773f365bd15495e26aa08dbce8b058f%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330868715767448%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=X9wAZrW5UwkQaAlwQWl9COXtlbkBVYDzO4kUfvyGfWo%3D&reserved=0 -------------- next part -------------- An HTML attachment was scrubbed... URL: > -------------- next part -------------- A non-text attachment was scrubbed... Name: Outlook-2mxnqawz.png Type: image/png Size: 382544 bytes Desc: not available URL: > ------------------------------ Subject: Digest Footer _______________________________________________ ZendTo mailing list ZendTo at zend.to https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fjul.es%2Fmailman%2Flistinfo%2Fzendto&data=05%7C01%7Cmanisha.sharma%40acdlabs.com%7C3773f365bd15495e26aa08dbce8b058f%7C335aafd1c8d5433a8970346314669ad0%7C0%7C0%7C638330868715767448%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C7000%7C%7C%7C&sdata=X9wAZrW5UwkQaAlwQWl9COXtlbkBVYDzO4kUfvyGfWo%3D&reserved=0 ------------------------------ End of ZendTo Digest, Vol 150, Issue 5 ************************************** -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: Outlook-zwors1ap.png Type: image/png Size: 382544 bytes Desc: Outlook-zwors1ap.png URL: From gkandalaft at sdis91.fr Tue Oct 31 16:46:47 2023 From: gkandalaft at sdis91.fr (Kandalaft George) Date: Tue, 31 Oct 2023 16:46:47 +0000 Subject: [ZendTo] The attempt to virus-scan your drop-off failed References: <10fee459911645d19484c17da861de57@sdis91.fr> Message-ID: Hello Since we upgraded ZendTo to the last version (6.13-3) we have the above message whenever we want to make a drop-off. I followed all the instructions at: https://zend.to/clamavpermissions The owner of /var/log/clamav/clamd.log is clamav Clamav is in the apache group I followed Jules' instructions at: http://jul.es/pipermail/zendto/2021-May/004493.html ZendTo version 6.13-3 Debian version 10 PHP version 8.1 (the problem was the same with PHP 7.4) Clamd version 0.103.9 Freshclam.log says: WARNING: Your ClamAV installation is OUTDATED! Clamav.log says: WARNING: lchown to user 'clamav' failed on log file '/var/log/clamav/clamav.log'. Error was 'Operation not permitted' (how could it fail and yet wtite in the file ??) Apache error.log says : PHP Warning: Undefined variable $subject in /opt/zendto/lib/NSSDropoff.php on line 2659 Thank you in advance George -------------- next part -------------- An HTML attachment was scrubbed... URL: