[ZendTo] Incoming Folder Piling up

John Thurston john.thurston at alaska.gov
Mon Nov 13 17:02:44 GMT 2023


> Thank you. I was able to resolve the issue with your help. Do you know 
> if there is a delete button in the inbox on zendto that we can enable 
> for the users.


I believe it is always there - a big 'Delete Dropoff' button in the 
upper-right corner

--
Do things because you should, not just because you can.

John Thurston    907-465-8591
John.Thurston at alaska.gov
Department of Administration
State of Alaska

On 10/16/2023 1:00 PM, John Thurston via ZendTo wrote:
>
> 	
>
> *CAUTION:* This email originated from outside the State of Alaska mail 
> system. Do not click links or open attachments unless you recognize 
> the sender and know the content is safe.
>
> 'incoming' is where files are accumulated as users 'drop' them off.
>
> When the entire file has been uploaded, it is assembled and passed 
> over to be virus scanned, etc. At that time is moved from 'incoming' 
> to 'dropoffs'
>
>
> If you are seeing files piling up in 'incoming', it indicates that 
> uploads are being terminated before they are completed. The files in 
> 'incoming' are NOT affected by your deletion of competed drop offs! As 
> mentioned elsewhere, a cron job will delete files in 'incoming' which 
> are older than 24 hours.
>
>
> IMHO, you can safely clobber anything in 'incoming' which is older 
> than a couple of hours. If a customer hasn't been able to upload the 
> next segment of their file in that amount of time, their browser (or 
> your firewall) is going to kill their session anyway. But that's just 
> my opinion.  Set your own threshold, and do a manual cleanup whenever 
> you like:
>
>   find -H /var/zendto/incoming/ -type f -mmin +360 -delete
>
> --
> Do things because you should, not just because you can.
>
> John Thurston    907-465-8591
> John.Thurston at alaska.gov
> Department of Administration
> State of Alaska
> On 10/16/2023 5:24 AM, Manisha Sharma via ZendTo wrote:
>> Hello Team,
>>
>> Over the last week I have seen that zendto has been low on storage. 
>> We have 2 TB of storage assigned to it but it keeps getting low.
>>
>> The incoming foder is 312 gb and even when I manually delete the drop 
>> offs, it stays the same.
>>
>> Can you please assist me?
>>
>> Thank you
>>
>> Manisha Sharma
>>
>> IT System Administrator
>>
>>
>>
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>
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